Mercedes-Benz of Alexandria

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Reviews

Average Ratings

4.9
475 lifetime reviews. Includes reviews of Mercedes-Benz of Alexandria from DealerRater.com
  • THE NUMBER 1 BEST PLACE TO BUY YOUR NEXT MERCEDES

    My buying experience was excellent, and everyone worked dilligently, and patiently to get me my dream vehicle. I would like to pay a special thank...


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    My buying experience was excellent, and everyone worked dilligently, and patiently to get me my dream vehicle. I would like to pay a special thanks to my salesman -Avi Badar, Manager Arnold Brown, and Finance Manager Dave Hanbury . (THEY WERE EXCELLENT) I would also like to mention the following people that made me feel like family -Larry Stepp, Jimmy Moore , Alvin Daniels, Kathy Pines, Julius Elad, Said Kamara, Brenda Thomas, George Boatwright, Brenda Thomas, Alex Gutier, and saving the best for last (for all yall steppers out there !! Lady Sharon Stepp -Hello !!- BIG RESPECT TO MERCEDES OF ALEXANDRIA -- johnnylong.com

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional
    April 24, 2017

    The ability to analyze problems and arrive at workable solutions is indicative of their knowledge and superb service. The outstanding ability and ...


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    The ability to analyze problems and arrive at workable solutions is indicative of their knowledge and superb service. The outstanding ability and diligent attention to details has provided most impressive service.

    Does recommend this dealer
    Came in for service or repair

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  • Great People, Great Service!
    April 22, 2017

    Found this dealership to be very helpful and personable - trying to inform the buyer versus being consumed about the sale. Everyone was very kind...


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    Found this dealership to be very helpful and personable - trying to inform the buyer versus being consumed about the sale. Everyone was very kind and courteous and this was a great overall experience. I especially want to thank Arnold, Sharon, Deborah and Jerry for making this so easy. All were very informed and put the person (buyer) first.

    Does recommend this dealer

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  • Awesome Customer Service
    April 22, 2017

    Excellent customer service has almost become a thing of the past that when I met Alvin Daniels he gave me a bit of hope he was that sales consulta...


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    Excellent customer service has almost become a thing of the past that when I met Alvin Daniels he gave me a bit of hope he was that sales consultant who actually did go above and beyond to provide Excellent Customer Service I would recommend him to all of my friends. Diana & Gene

    Does recommend this dealer

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  • Superior Customer Service
    April 21, 2017

    Mr. Daniels treated me with a level of professionalism that is unparalleled in today's car buying market. His level of knowledge regarding the Mer...


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    Mr. Daniels treated me with a level of professionalism that is unparalleled in today's car buying market. His level of knowledge regarding the Mercedes-Benz product is exemplary! Today, I purchased my fourth Mercedes from Mr. Daniels, and as long as he continues to represent Mercedes-Benz of Alexandria, I will continue to purchase my automobiles from Mr. Daniels.

    Does recommend this dealer

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  • Great Service!
    April 21, 2017

    This a great dealership and the service department is excellent. My service rep, Chris McGane, is extremely help and very customer friendly. Hi...


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    This a great dealership and the service department is excellent. My service rep, Chris McGane, is extremely help and very customer friendly. Highly recommend to all.

    Does recommend this dealer

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  • Excellent
    April 21, 2017

    I have received excellent service each time that I have taken my cars to be serviced. I definitely recommend them. My service advisor Caesar Cardi...


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    I have received excellent service each time that I have taken my cars to be serviced. I definitely recommend them. My service advisor Caesar Cardinal has always been very professional as well as courteous.

    Does recommend this dealer
    Came in for service or repair

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  • Great service!
    April 20, 2017

    I received great service- I highly recommend them! I will definitely be back! Mr. Steele provided superior customer service which is hard to find ...


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    I received great service- I highly recommend them! I will definitely be back! Mr. Steele provided superior customer service which is hard to find nowadays.

    Does recommend this dealer
    Came in for service or repair

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  • Great experience and stressless process
    April 20, 2017

    Mr Alvin Daniels was plesant, informative,ask and answered any questions we had. This made the process easy with no stress. He saw us through fr...


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    Mr Alvin Daniels was plesant, informative,ask and answered any questions we had. This made the process easy with no stress. He saw us through from the beginning and the end when we got into the car and drove off. Great experience!

    Does recommend this dealer

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  • Great Experience
    April 19, 2017

    I had a great experience at Mercedes Benz of Alexandria. This was first visit to this dealership to have my E-350 serviced and I was extremely sa...


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    I had a great experience at Mercedes Benz of Alexandria. This was first visit to this dealership to have my E-350 serviced and I was extremely satisfied with the work that was done and how prompt they were. My Service Adviser, Charles Estelle was awesome! He made the whole experience so easy from drop off to explanations to even being able to pay for my service at his desk. I highly recommend this Dealership and Charles Estelle to anyone. L. Weber

    Does recommend this dealer
    Came in for service or repair

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