Reviews

Average Ratings

4.5
105 lifetime reviews.
  • terry labonte

    I purchased a 2011 chevy impala the sales staff were great after visting serval dealships in Asheboro and grensboro was about to go home without a...

    Dealer Response

    Thank you so much for your business. We appreciate all feedback from our customers and we are extremely happy that you chose us, and that we could...


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    I purchased a 2011 chevy impala the sales staff were great after visting serval dealships in Asheboro and grensboro was about to go home without a car for m wife to transport here mother to and from the doctors offce for her cancer the 1989 caviler was just to small as I was on 220 headed home listening to the radio when the commercial for the dealership came so I said one more time so I ended up at terry labonte and im so glad I made that turn,after arriving I talked to toshia gray told her what I was looking for big trunk 4 doors and room enough for my mother in law the experice was above and beyond was very very pleased the vehicle choice for me and the great service of the financing 0 down and no more than 300 a month every thingwas meet ad my payment is 286.76 a month so be sure to pat this people on the back for they did not judge me o my pasted and did work very hard to achive this so once again thanks from the entire mills family especillay my wife pam who almost came to tears when I gave her the keys and said MERRY CHRISTMAS Michael mills sr.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your business. We appreciate all feedback from our customers and we are extremely happy that you chose us, and that we could assist you so well! We hope to see you in the future! Thanks, Terry Labonte Chevrolet Team


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  • Terry Labonte Chevrolet Awesome!!!

    Matthew Lawson and Jason Cappo made what I thought would be a difficult process a pleasurable experience. Prior to my new Malibu, I had a Honda an...

    Dealer Response

    Congratulations on the purchase of your new Chevrolet. Thank you for sharing your experience with us and we are proud to hear that Jason, Matt and...


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    Matthew Lawson and Jason Cappo made what I thought would be a difficult process a pleasurable experience. Prior to my new Malibu, I had a Honda and thought that I would not leave Honda, but after working with this Sale Team and enjoying my new Malibu, I am ecstatic that I did! This is my 4th Chevrolet and I am glad to be back. Kudos to Alex Meisel who patiently explained the financing to me. It was a wonderful two day experience. My Mom actually bought a car the day before I did!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on the purchase of your new Chevrolet. Thank you for sharing your experience with us and we are proud to hear that Jason, Matt and Alex made your buying experience a pleasurable one.


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  • Brook Branson great

    Brook Branson was the best. She helped me find a car in my price range

    Dealer Response

    Great! Thank you for your purchase.


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    Brook Branson was the best. She helped me find a car in my price range

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Great! Thank you for your purchase.


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  • Negative Experience

    Worst truck buying experience ever. This is the third truck I have purchased through this dealership since 2012, and was not happy from shortly af...


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    Worst truck buying experience ever. This is the third truck I have purchased through this dealership since 2012, and was not happy from shortly after I received initial contact from the salesman to trying to finalize the deal with one of the managers. Then when we came to terms after I bent over backwards because I really wanted the 2017 Silverado, I went to dealership and was then informed I would have to put more money down and my payment would increase from the deal we verbally had made the previous day. Was informed that I could upgrade to a spray in bed liner for an extra $100.00 and then literally just 10 minutes later was told that he misstated the figure and it would be an extra $500.00. Salesman was new and was left on his own to go over the vehicle features, luckily I knew most if them from my previous trucks. I fault the dealership for not spending ample time in training this young man prior to allowing him to deal in this capacity. He had potential, but needs to be groomed. Finance personnel was able to accommodate mine and my wife's schedule for signing contract, however forgot one form and expected my wife to make a 45 minute drive to sign, I explained that wasn't going to happen and stated that form could be mailed for signing. Bottom line, I don't expect to frequent this dealership again with the exception of servicing the vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chevrolet Impala

    Brook Branson was great very helpful got me in the price range I had to have Terry Labonte had a great selection of cars .

    Dealer Response

    Brook is one of our best and we are excited to hear how well she took care of you. Thank you for your business.


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    Brook Branson was great very helpful got me in the price range I had to have Terry Labonte had a great selection of cars .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Brook is one of our best and we are excited to hear how well she took care of you. Thank you for your business.


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  • Love them!

    Purchased my most recent (used) vehicle from them Dec 2016. Went in for routine maintenance. Left with a free car wash and a koozie! ;)

    Dealer Response

    Thank you!


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    Purchased my most recent (used) vehicle from them Dec 2016. Went in for routine maintenance. Left with a free car wash and a koozie! ;)

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you!


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  • Second vehicle purchased here

    This is the second vehicle I have purchased at Terry Labonte, and I have had all of my previous vehicle' maintenance completed at Terry Labonte. T...

    Dealer Response

    We appreciate you sharing your experience with us. Thank you for your loyalty as well as your purchase and we look forward to assisting you in the...


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    This is the second vehicle I have purchased at Terry Labonte, and I have had all of my previous vehicle' maintenance completed at Terry Labonte. They have always treated me with respect and are a very nice group of people. I plan to have all of the maintenance for my new vehicle completed at Terry labonte also.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate you sharing your experience with us. Thank you for your loyalty as well as your purchase and we look forward to assisting you in the future.


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  • Used vehicle Purchase

    I saw the used vehicle online and it was exactly what I was looking for. Anjile was very helpful as was everyone there. Anjile and a coworker eve...

    Dealer Response

    Great that we were able to assist you with the vehicle you wanted. We appreciate your business and look forward to assisting you in the future.


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    I saw the used vehicle online and it was exactly what I was looking for. Anjile was very helpful as was everyone there. Anjile and a coworker even delivered the vehicle to my house for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Great that we were able to assist you with the vehicle you wanted. We appreciate your business and look forward to assisting you in the future.


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  • Oil change and tire rotation

    The staff was extremely friendly and attentive. They checked back with me often to make sure I didn't need anything and let me know how everything...

    Dealer Response

    Great! Thank you for your business.


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    The staff was extremely friendly and attentive. They checked back with me often to make sure I didn't need anything and let me know how everything was going with my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Great! Thank you for your business.


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  • The staff was great!

    Richard was so helpful! He eased my stress of having to have my new car repaired. When I returned everybody rushed to help me. I felt like a princ...

    Dealer Response

    We're proud to hear you were well taken care of.


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    Richard was so helpful! He eased my stress of having to have my new car repaired. When I returned everybody rushed to help me. I felt like a princess!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're proud to hear you were well taken care of.


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