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Reviews

Average Ratings

4.9
241 lifetime reviews.
  • Awesome service

    Randy did a wonderful job. The car is great and I love it. I would and will recommend him and Glendale Infiniti to my friends.

    Dealer Response

    Thank you so much for this lovely review, Russell! It's wonderful to hear Randy did a great job in assisting you in your purchase and that you lov...


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    Randy did a wonderful job. The car is great and I love it. I would and will recommend him and Glendale Infiniti to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this lovely review, Russell! It's wonderful to hear Randy did a great job in assisting you in your purchase and that you love your car. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Good thorough service

    The service manager (Steve Chen) and advisor were very efficient and well-informed. Steve walked with me around my car to inspect anything that ne...


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    The service manager (Steve Chen) and advisor were very efficient and well-informed. Steve walked with me around my car to inspect anything that needed to be addressed and was very thorough.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil change service

    The service was great. They didn't take that long. The employees were all helpful and friendly. They check up every 30 minutes to see if we needed...


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    The service was great. They didn't take that long. The employees were all helpful and friendly. They check up every 30 minutes to see if we needed anything new and let me know how long left till my car is ready.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best service I've experienced

    Ben was incredibly helpful and made sure my car being serviced didn't inconvenience plans I had in place. Plus the car seems to be running like new


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    Ben was incredibly helpful and made sure my car being serviced didn't inconvenience plans I had in place. Plus the car seems to be running like new

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Infiniti Service Department Rules.

    Prompt, informative, patient and friendly service. Consistently excellent over the past 20 years and counting. Used to offer loaner cars free with...


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    Prompt, informative, patient and friendly service. Consistently excellent over the past 20 years and counting. Used to offer loaner cars free with few restrictions. Not anymore. Sigh.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    I'm a Glendale Infiniti customer more than ten years. Sam Mikel taking care of me since that time. His response is always quick. He is the best pe...


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    I'm a Glendale Infiniti customer more than ten years. Sam Mikel taking care of me since that time. His response is always quick. He is the best person in the Glendale Infiniti.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • fast & great service

    The man helping me was very professional and explained to me everything my car needed to get done and told me the pricing beforehand so i wasnt su...


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    The man helping me was very professional and explained to me everything my car needed to get done and told me the pricing beforehand so i wasnt surprised. The process itself was also very fast.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very good service

    the service advisor is very helpful ,he discuss everything about the job done . The shuttle service is very good they drop me in downtown.

    Dealer Response

    We strive to provide the best service possible and I am glad our service team was able to ensure you were taken care of. Don't hesitate to reach o...


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    the service advisor is very helpful ,he discuss everything about the job done . The shuttle service is very good they drop me in downtown.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We strive to provide the best service possible and I am glad our service team was able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Glendale INFINITI's Service Department. Sincerely, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Reivew (Service/maintenance)

    Attentive, seemed customer oriented. Was in and out fairly quickly. Did office a loaner even for a relatively quick service.

    Dealer Response

    Thank you for leaving us this great review, Gregory. I am glad to heart that our team could get you back on the road so quickly. If there is anyth...


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    Attentive, seemed customer oriented. Was in and out fairly quickly. Did office a loaner even for a relatively quick service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Gregory. I am glad to heart that our team could get you back on the road so quickly. If there is anything more that we can do please come back and see us again. Take care! Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • SERVICE CALL

    Outstanding Customer oriented experience with Marco, without an appointment. Easy Oil Change, Filter and Lube with a one hour turnaround.

    Dealer Response

    Thank you for writing about your visit with us, Lance! I am happy to hear that Marco was able to provide you with the outstanding customer service...


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    Outstanding Customer oriented experience with Marco, without an appointment. Easy Oil Change, Filter and Lube with a one hour turnaround.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us, Lance! I am happy to hear that Marco was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again. Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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