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Reviews

Average Ratings

4.9
201 lifetime reviews.
  • Awesome service

    Randy did a wonderful job. The car is great and I love it. I would and will recommend him and Glendale Infiniti to my friends.

    Dealer Response

    Thank you so much for this lovely review, Russell! It's wonderful to hear Randy did a great job in assisting you in your purchase and that you lov...


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    Randy did a wonderful job. The car is great and I love it. I would and will recommend him and Glendale Infiniti to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this lovely review, Russell! It's wonderful to hear Randy did a great job in assisting you in your purchase and that you love your car. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Great service

    Excellent Jeff was super helpful in every aspect greeting till my car was out made sure everything was taken care of

    Dealer Response

    Thank you for leaving us this great review, Jose. I am very happy to hear that Jeff could be so helpful during your recent visit with us. If there...


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    Excellent Jeff was super helpful in every aspect greeting till my car was out made sure everything was taken care of

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Jose. I am very happy to hear that Jeff could be so helpful during your recent visit with us. If there is anything else I can do for you, just give me a call! Regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Service at Infiniti in Glendale, CA

    Ben, the service rep. that assisted me was very professional, respectful of my time and informative. I didn't feel like he was trying to sell me ...

    Dealer Response

    Thank you for writing about your visit with us, Mary! I am happy to hear that Ben and our team were able to provide you with the outstanding custo...


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    Ben, the service rep. that assisted me was very professional, respectful of my time and informative. I didn't feel like he was trying to sell me things that I didn't need and was happy with the thorough explanation of the services I requested. Also, the customer service reps. that called me to remind me about the appointments were nice and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, Mary! I am happy to hear that Ben and our team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. I look forward to seeing you again in the future. Thanks again! Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Great Service

    Sam, the service associate was very helpful and accommodating. He was knowledgeable about the service programs available and worked to ensure I kn...

    Dealer Response

    Michael, thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Sam...


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    Sam, the service associate was very helpful and accommodating. He was knowledgeable about the service programs available and worked to ensure I knew the best options for my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Sam was helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Fast, friendly serivce

    Ben was very helpful and friendly. The waiting room was accommodating. Very clean all around. Fast service, even with a car wash.

    Dealer Response

    Erika, thank you for the awesome feedback! I'm glad to hear that Ben was friendly and helpful! We strive to provide excellent customer service, an...


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    Ben was very helpful and friendly. The waiting room was accommodating. Very clean all around. Fast service, even with a car wash.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erika, thank you for the awesome feedback! I'm glad to hear that Ben was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! I look forward to seeing you back again in the future. Warm regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Great Service, Nice Employees, Free Car Wash

    Sam Mikel, the service rep. was nice, accommodating and fast. No need for appointment and free car wash after service.

    Dealer Response

    Hi Jerry and thank you for the great feedback! Sam is a great asset and I'm thankful to have him on our team. I'm very happy to hear that he was t...


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    Sam Mikel, the service rep. was nice, accommodating and fast. No need for appointment and free car wash after service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jerry and thank you for the great feedback! Sam is a great asset and I'm thankful to have him on our team. I'm very happy to hear that he was there to provide you with great service. Take care! Warm regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Excellent service

    Service was outstanding, Lucine was great. This is what i dont mind driving over 20 miles to come to this location.

    Dealer Response

    Vanessa, thank you so much for the great review of your experience at our dealership and especially with Lucine. All of the employees appreciate y...


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    Service was outstanding, Lucine was great. This is what i dont mind driving over 20 miles to come to this location.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vanessa, thank you so much for the great review of your experience at our dealership and especially with Lucine. All of the employees appreciate your loyalty to Glendale INFINITI. If there is anything that our team can do to make your time with us more enjoyable, do not hesitate to contact Lucine or myself. Warm regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Customer Service

    Much better customer service then any other visit I've had at this dealership, definitely have become more alert about how to treat their customers.

    Dealer Response

    Zakaryan, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice tho...


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    Much better customer service then any other visit I've had at this dealership, definitely have become more alert about how to treat their customers.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Zakaryan, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Warm regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Great service

    Friendly, efficient service representative; I needed to be have an oil change done in a little over an hour and was done in 40 minutes.

    Dealer Response

    Doreen, thank you for reviewing your service experience! We aim to provide a time-efficient and friendly service for our guests and I am proud tha...


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    Friendly, efficient service representative; I needed to be have an oil change done in a little over an hour and was done in 40 minutes.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Doreen, thank you for reviewing your service experience! We aim to provide a time-efficient and friendly service for our guests and I am proud that this was received during your time spent with us. Thank you again and I hope to see you again soon! Warm regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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  • Glendale Infiniti

    Excellent customer service across the board. Celia, Pezh and Erik were very informative and professional. Highly recommend their product and ser...

    Dealer Response

    Thank you for your feedback and recommendation, Leonard! I'm glad to hear that Celia, Pezh and Erik were informative and professional! We strive ...


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    Excellent customer service across the board. Celia, Pezh and Erik were very informative and professional. Highly recommend their product and service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and recommendation, Leonard! I'm glad to hear that Celia, Pezh and Erik were informative and professional! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Best regards, Shanna Valenzuela, Customer Relations Manager, (818) 769-8100 ext 2217, shanna@sageauto.com


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