Gurnee Dodge Chrysler Jeep RAM

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
376 lifetime reviews. Includes reviews of Gurnee Dodge Chrysler Jeep RAM from DealerRater.com
  • Super happy with Gurnee Dodge Jeep :)

    So happy with my experience buying a car from Gurnee Dodge Jeep etc...My sales person Mike ...Great Personality. ..made sure i was comfortable and...


    Show Full Review

    So happy with my experience buying a car from Gurnee Dodge Jeep etc...My sales person Mike ...Great Personality. ..made sure i was comfortable and happy I went in to test the new Jeep Renegade trailhawk. ..fell in LOVE....bought it.....process went so smoothly...he showed me all the features on the car.....helped me return my rental car.....i felt comfortable and super happy leaving The whole staff very nice...great personalites... Nick was nice....everyone

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • I never go anywhere else

    Over the years I've been with you guys, there has been nothing but professionalism. I feel greatful for you guys always taking care of me.


    Show Full Review

    Over the years I've been with you guys, there has been nothing but professionalism. I feel greatful for you guys always taking care of me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • See Shawn Liddy or Nate Sanders to care of you.

    Went looking for a car. Nate Sanders was happy to help, reachable, friendly, honest and no pressure, even on his day off. He referred us to Shaw...

    Dealer Response

    Thank you for your kind words. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that ...


    Show Full Review

    Went looking for a car. Nate Sanders was happy to help, reachable, friendly, honest and no pressure, even on his day off. He referred us to Shawn Liddy, who showed us a number of different cars. He took his time with us, spent a lot of time showing us different cars based on what we were looking for, was very honest and no pressure. All this even though he wasn't the one getting the commission. I was very pleased with my experience there and suggest that you go see these gentlemen when you're ready to look or make a purchase. Thanks, Gentlemen.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your experience at Gurnee Dodge Chrysler Jeep. We'll pass the kind words along to Nate and Shawn, and we hope to see you again in the future. Kind regards, The Gurnee Dodge Chrysler Jeep Team


    Hide Full Review
  • I got more than I expected
    April 20, 2017

    My sales guy Robert Fine was patient with all my questions. And some I'm sure I might even repeated several times LOL. You did an outstanding job...


    Show Full Review

    My sales guy Robert Fine was patient with all my questions. And some I'm sure I might even repeated several times LOL. You did an outstanding job. Gurnee is lucky to have a sales guy like you. Keep up the work good work!! You sold me.

    Does recommend this dealer

    Hide Full Review
  • First time Car buyer
    April 19, 2017

    I went into this dealership and was told to ask for Robert. I did so and let me tell ya, he did a fantastic job. I went into the delarship with th...


    Show Full Review

    I went into this dealership and was told to ask for Robert. I did so and let me tell ya, he did a fantastic job. I went into the delarship with the mind set of that pushy, xxxxx cars saleman....but Robert made me feel completely comfortable and was approachable and very cool; which made this car buying experience go by so smoothly. I would highly recommend getting him to attend you in your car buying experience. I feel like I can go in to the dealership and go to him about anything of the car even though he's already sold me the car. I am very satisfied with my purchase and the fact that I got attended by Robert.

    Does recommend this dealer

    Hide Full Review
  • Purchasing my first jeep!
    April 19, 2017

    I went into the dealership looking at jeeps. I had no interest in purchasing one right away. Rob was very helpful in guiding me into the right dir...


    Show Full Review

    I went into the dealership looking at jeeps. I had no interest in purchasing one right away. Rob was very helpful in guiding me into the right direction when it came to purchasing one in the future because I had told him I didn't want to get one right away and he wasn't pushy either which was respectful! After talking some numbers where I wanted to be at, he gave me a deal that I didn't think could be possible! I now have a 2017 Jeep unlimited Sahara :) and I'm in love. He was also very helpful in showing me all the details about the jeep and how certain things work. I highly recommend working with Rob! Thank you!! Monica Olejniczak

    Does recommend this dealer

    Hide Full Review
  • Fast Service

    There's a lot of bad reviews on this place but overall I thought it was a good experience. Professional environment and friendly staff. I'll go he...

    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone, Chad. We believe in friendly and professional custom...


    Show Full Review

    There's a lot of bad reviews on this place but overall I thought it was a good experience. Professional environment and friendly staff. I'll go here again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone, Chad. We believe in friendly and professional customer service, and we're glad that we made such a great impression on you. We look forward to assisting you with your future sales and service needs. Kind regards, The Gurnee Dodge Chrysler Jeep Team


    Hide Full Review
  • Excellent Service

    Everyone was attentive and patient to help me get exactly what I needed. This was my first time buying a car, and they made the process very easy.

    Dealer Response

    Patricia, Thank you so much for taking the time out of your schedule to let us know how we are doing! We appreciate the feedback and look forward ...


    Show Full Review

    Everyone was attentive and patient to help me get exactly what I needed. This was my first time buying a car, and they made the process very easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, Thank you so much for taking the time out of your schedule to let us know how we are doing! We appreciate the feedback and look forward to earning your repeat business. Regards, Gurnee CDJR Team


    Hide Full Review
  • Great Dealership
    April 16, 2017

    After my horrible experience with Rock Chevrolet, where the truck i was test driving had an obvious transmission issue(couldn't make it down the s...


    Show Full Review

    After my horrible experience with Rock Chevrolet, where the truck i was test driving had an obvious transmission issue(couldn't make it down the street). It was such a pleasure going to Gurnee Dodge. I came in looking for some kind of 4x4 SUV. Robert Fine showed me a real nice Jeep Patriot, which ive never really heard of. I really liked the look of the old Cherokees it had and how smooth the ride was. Everyone there was great to deal with. I would recommend Gurnee Dodge to anyone looking for a new vehicle!

    Does recommend this dealer

    Hide Full Review
  • Service department

    Associates are very courteous and offer good advice. Check-in process is easy. The wait time is not long on average.

    Dealer Response

    Kathy, Thank you so much for taking the time out of your schedule to let us know how we are doing! We appreciate the feedback and look forward to ...


    Show Full Review

    Associates are very courteous and offer good advice. Check-in process is easy. The wait time is not long on average.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathy, Thank you so much for taking the time out of your schedule to let us know how we are doing! We appreciate the feedback and look forward to earning your repeat business!! Regards, Gurnee CDJR Team


    Hide Full Review