Hendrick Chevrolet Cary

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
79 lifetime reviews.
  • New Camaro!

    We had an amazing experience, everyone was extremely patient and helpful. We were able to get exactly what we wanted with some help from both Jona...


    Show Full Review

    We had an amazing experience, everyone was extremely patient and helpful. We were able to get exactly what we wanted with some help from both Jonathan and Mike, they are exceptional employees! We will be back for our next car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Outstanding Customer Service

    Great customer service doesnt end on the sales floor. We have purchased several vehicles from Hendrick Chevrolet in Cary over the past eight years...


    Show Full Review

    Great customer service doesnt end on the sales floor. We have purchased several vehicles from Hendrick Chevrolet in Cary over the past eight years. They are a dealer you can trust. They listen, hear, and act on what you say. Great customer service is their priority from the sales floor to the service department. I definitely feel like I am part of the Hendrick family.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome service!!!!

    Everyone was friendly. Kept checking in on us to make sure we were comfortable and if we had any questions. I worked with Brian Ano and Bob Stephe...


    Show Full Review

    Everyone was friendly. Kept checking in on us to make sure we were comfortable and if we had any questions. I worked with Brian Ano and Bob Stephenson. Both were great with giving me the info I needed and helped me drive off in my new camaro!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great buying experience

    Friendly, low pressure and informative. Quickly responded to any questions during AND AFTER SALE. When I found that my favored model, Impala, no ...


    Show Full Review

    Friendly, low pressure and informative. Quickly responded to any questions during AND AFTER SALE. When I found that my favored model, Impala, no longer fit my needs Hendrick Chevrolet helped my in finding a vehicle that did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • victor was great

    Vicktor and the finance manager were very friendly and honest with us .


    Show Full Review

    Vicktor and the finance manager were very friendly and honest with us .

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Sales was great..Service not so much...

    The sales team was fantastic. I think both Hendrick and myself feel good about the deal. I saved some money and Hendrick made money. Win Win. The ...


    Show Full Review

    The sales team was fantastic. I think both Hendrick and myself feel good about the deal. I saved some money and Hendrick made money. Win Win. The service department was sub-par for me. I purchased a new car, found a couple of issues with it, and the service department made an appointment for me. Once I dropped it off for the small repairs, I didn't receive ONE call about the status of my car. After six days in the rental they provided, I called to check the status. I was told it would be ready in two more days. It went in for a new headliner and re-tint two windows. The headliner was ordered and received at Hendrick prior to the service appointment. So it took seven working days to finish this work? I find it very hard to believe. Hendrick only made one call to me...that was to let me know my car was ready. Funny enough, I received three separate email surveys asking me how my service experience was BEFORE I EVER GOT MY CAR BACK. And now, including this survey, I've received five surveys on my purchase/service experience. Seems very unorganized....either Hendrick or Chevrolet Corporate.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Dealership Responsiveness

    The internet rep responded quickly to my request for information.


    Show Full Review

    The internet rep responded quickly to my request for information.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worst service ever

    I would not even give then one star if there is an option of minus rating.. I had left my car in the morning and I was told that it will be ready...


    Show Full Review

    I would not even give then one star if there is an option of minus rating.. I had left my car in the morning and I was told that it will be ready in an hour. I requested shuttle and told him he that Inhabr to pick up my daughter at 3 pm. No one called me till 12.00 pm and when I called I was told it will be ready by 1.30. Again no one called and finally they have no shuttle available.. I had to borrow my neigjbour's car and had to pick up my daughter. THE WORST CUSTOMER SERVIVE EVER . Manager is never available when you want to talk to him. I would go to any other Chevy dealership but not here..

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • 2015 Chevy Malibu

    I am new in the area and this service dept was recommended by my service rep in Charlotte. I was treated very kindly by the service rep who gree...


    Show Full Review

    I am new in the area and this service dept was recommended by my service rep in Charlotte. I was treated very kindly by the service rep who greeted me when I arrived. The service maintenance was done in a very timely manner and they washed the outside of my car, which pleased mr very much. I was very happy with the service and will return when my next service is due.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • First New Car

    I enjoyed working with the dealership, and especially my salesman Richard Britt, with purchasing a new car. It was my first new car buying experi...


    Show Full Review

    I enjoyed working with the dealership, and especially my salesman Richard Britt, with purchasing a new car. It was my first new car buying experience, and he was very honest and thorough with the experience. The dealership itself is great and has a large inventory to choose from, everything about pricing is explained in such great detail there's nothing that could be missed, and everyone I encountered was so friendly. My salesman even asked I come back the next day for the new car auto detailing since the shop had already closed when we started the process. He made everything about the purchase enjoyable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review