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Terrebonne Ford

(1,346 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (855) 350-4867 (855) 350-4867
Used (855) 350-4868 (855) 350-4868
Service (855) 350-4869 (855) 350-4869

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terrebonne Ford from DealerRater.

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Tommy F-150 truck

Not sure on Quality Repairs until after some time to see if all is good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tommy, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

2019 Chevy Equinox

The salesperson was very friendly and knew what and why I was shopping for a vehicle and did her best to show me a very reliable and in great shape vehicle. After the sale, she treated me with all the same friendly attitude and serviced my vehicle with the brake tag, a car wash, etc. I?m loving my suv and pray it lasts me for a long time! Thank you Beth for the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Connie, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Terrebonne Ford

Great place to do business with! Hunter did a great Job and made our purchase easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Oil Change at Barker Mazda Service Dept.

I had a routine oil change - the PRICE was higher than I expected - over $80 - but they do inspect the entire carriage of the car, belts, hoses, etc., rotate the tires. Shirley is the best customer service person ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Bonita, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Terrebonne Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Technical Advisor

Turn in a lease purchase F-150 and decided to buy it out. Sales were perfect. Everything was taken care of in one place, didn't have to ask many questions. Everything is always totally explained properly and can't say enough how good I am treated when I go there. I have absoluety no complaints. Parts and Service department is just as good. The youn lady that service my truck recently, can't remember her name but she's the best. Very helpful and goes out her way to find an anwser. I would recommend Terrebonne Ford to anyone. Use my name!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Terrebonne Ford

The service team at Terrebonne Ford continue to set the bar for customer service excellence. The Team is friendly, knowledgeable, courteous and best of all they remember my name. Quality customer service is remembered long after the price is forgotten.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tire rotation & alignment

Great Service! The staff were very professional. My car was ready when I was told it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Purchase of 2022 Nautilus

Great people to work with. I purchase all my vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Great

Everything was great will bring my car back for repairs all the time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Madison, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Awesomeness

Fabulous experience Clarence was awesome Everyone at the dealership was wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Terrebonne Ford. If you have any further questions, please don't hesitate to reach out! Take care!