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Terrebonne Ford

(1,353 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (855) 350-4867 (855) 350-4867
Used (855) 350-4868 (855) 350-4868
Service (855) 350-4869 (855) 350-4869

Reviews

(1,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terrebonne Ford from DealerRater.

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after waiting 2 years for my truck i didnt think i was

after waiting 2 years for my truck i didnt think i was put as a priority getting it ready for delivery

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There is one name that definitely keeps me coming back.

There is one name that definitely keeps me coming back. Keith Bankston. He has always went above and beyond to deliver me the best deal on vehicles. He has shown time after time that he is devoted to his customers. I go where he goes. Great job Terrebonne Ford for having such a good person on your team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The people are very nice, helpful, friendly and honest.

The people are very nice, helpful, friendly and honest. I would recommend buying there. Pleased@!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Keith and Do were responsive and excellent.

Keith and Do were responsive and excellent. They dealt with the new issues of an EV vehicle and handed them professionally, confidently and quickly. I'm looking forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great new vehicle buying experience.

We had a great new vehicle buying experience. We will always buy from Terrebonne Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good dealership but the used car manager is a joke .

Good dealership but the used car manager is a joke . That kid has a lot to learn . We purchased several cars there in the past but we will never again buy anything from the used side .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (985) 876-5100 at your earliest convenience to discuss how we can turn this experience into a positive one.

Great Service

I?ve had the best experience buying a Car with Rusty Guidry! This is the 6th car I buy with him, he is very easy to deal with and very knowledgeable when it comes to vehicles. If your in the market for a new vehicle go check him out!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kandice, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Best service best staff.

Best service best staff. Always efficient and very courteous. Customer service is the best I have ever experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent dealership with transparent prices.

Excellent dealership with transparent prices. Reach out to Jeff Naquin if you’re interested in a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The staff at Terrebonne Ford pre-owned vehicles were

The staff at Terrebonne Ford pre-owned vehicles were extremely helpful and cooperative in providing service for choosing my new pre-owned vehicle. Both Mr. Tommy Benoit and Mr. Yogi Naquin provided after sale assistance and support. I would definitely recommend them to anyone looking for a new pre-owned vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.