Charles Boyd Chevrolet Cadillac Buick GMC, Inc.

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Reviews

Average Ratings

4.9
66 lifetime reviews. Includes reviews of Charles Boyd Chevrolet Cadillac Buick GMC, Inc. from DealerRater.com
  • Purchased again from dealership
    April 5, 2017

    Had great experience the first time we purchased from this dealership, Had to go back. Very friendly and helpful when needed. Charles was very hel...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you for giving us five glorious stars along with sharing those kind words about our Sales Rep Charles Hilliard along with our Charles Boyd T...


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    Had great experience the first time we purchased from this dealership, Had to go back. Very friendly and helpful when needed. Charles was very helpful, friendly and answered all my questions.

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you for giving us five glorious stars along with sharing those kind words about our Sales Rep Charles Hilliard along with our Charles Boyd Team. We are very blessed to have Charles Hilliard on our sales team here! Thank you for your business and we look forward to working with you again in the future. If I can ever be of any help to you please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • Great experience
    March 26, 2017

    We drove 4 hours to negotiate a trade and purchase. Jon Cash made the experience stress free. We love our van; it was well worth the trip! Thank you!

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    What a pleasure to have been able to work with you all. We are so glad that you all took the time to make the trip and let us earn your business. ...


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    We drove 4 hours to negotiate a trade and purchase. Jon Cash made the experience stress free. We love our van; it was well worth the trip! Thank you!

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    What a pleasure to have been able to work with you all. We are so glad that you all took the time to make the trip and let us earn your business. John Cash is an amazing manager and he treats his customers like celebrities! We are so glad that he made your experience here a pleasurable one and that you all are enjoying your new van! We look forward to working with you all again in the future.


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  • Great service, greater people.
    March 24, 2017

    From the moment I sent an inquiring email until I purchased a vehicle, I was treated like a king. Amy, Thomas, and Robbie were all outstanding, kn...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    We are so glad that we were able to make your experience here a great one! We strive to make our customers feel like royalty throughout the proces...


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    From the moment I sent an inquiring email until I purchased a vehicle, I was treated like a king. Amy, Thomas, and Robbie were all outstanding, knowledgeable, and caring.

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    We are so glad that we were able to make your experience here a great one! We strive to make our customers feel like royalty throughout the process. Amy is a great Customer Care Representative and works hard to make sure all of your questions are answered and that you have all the information you need about the vehicle. Thomas is a great sales representative who does his job well of making his customers feel welcome and makes sure the buying process is as stress free as possible. We are very blessed with Robbie is a great manager who works hard to get through all the paperwork as quickly as possible but making sure you understand everything you're signing. We thank you for your business and look forward to working with you all in the future. If I can ever be of any help to you please feel free to give me a call. Brandy Carter (252)-492-6161


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  • He is truly a SUPERHERO!!!!
    March 22, 2017

    Ronnie will go to any length to ensure that you understand what's going on with your vehicle and the work needed for repairs. He was very professi...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    We are so very blessed to have Ronnie working here with us. He strives to make sure our customers are taken care of quickly and treated fairly! We...


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    Ronnie will go to any length to ensure that you understand what's going on with your vehicle and the work needed for repairs. He was very professional and when talking to my difficult warranty company he made sure I was being treated fair. Thank you for everything!!!!

    Does recommend this dealer
    Came in for service or repair
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    We are so very blessed to have Ronnie working here with us. He strives to make sure our customers are taken care of quickly and treated fairly! We are glad that we were able to make your experience here a great one. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • It's worth the drive from Raleigh and the Triangle!
    March 16, 2017

    I recently purchased a Cadillac XTS from John Cash and Boyd GMC. The entire sales process could not of been easier and the car was sold to me at ...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    What a joy to have been able to work with you! Thank you for the awesome five stars that you gave us. We are definitely blessed to have John on ou...


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    I recently purchased a Cadillac XTS from John Cash and Boyd GMC. The entire sales process could not of been easier and the car was sold to me at $8000 under the lowest price I had received from the Raleigh/Cary dealerships. Definitely worth the 45 minute drive from Raleigh. I not only saved a load of cash, but was also a pleasure to deal with John. I've even received a follow-up call to see how I liked the car and if I had any questions. Sales and customer service well done!

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    What a joy to have been able to work with you! Thank you for the awesome five stars that you gave us. We are definitely blessed to have John on our staff here, he is a wonderful manager. John works hard to ensure that his customers are taken care of quickly and treated fairly. Thank you for making that 45 min drive and giving us the opportunity to earn your business! If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • Always a great experience
    February 24, 2017

    They treated us like family from the moment we walked in. Russell was great to work with, always had the answers to our questions. We will be buyi...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you so much for giving us 5 wonderful stars! It was a delight to work with you. We are very blessed to have Russell as one of our managers h...


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    They treated us like family from the moment we walked in. Russell was great to work with, always had the answers to our questions. We will be buying from Charles Boyd Chevy again.

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you so much for giving us 5 wonderful stars! It was a delight to work with you. We are very blessed to have Russell as one of our managers here, he does all he can to make your buying experience go as smoothly as possible. We thank you for your business and look forward to working with you again in the future. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • Fast and friendly
    February 17, 2017

    Superior service from John. He listened to my needs and brought around the perfect car. He answered all questions, was very efficient with paper...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you so much for giving us five beautifully shining stars! It was a great pleasure to work with you. We are very blessed to have John as one ...


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    Superior service from John. He listened to my needs and brought around the perfect car. He answered all questions, was very efficient with paperwork, and was caring and friendly. Please see John if you go there!!

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you so much for giving us five beautifully shining stars! It was a great pleasure to work with you. We are very blessed to have John as one of our managers here, he does his job well and does all he can to make his customers feel welcome and valued. We are so glad that we were able to earn your business and look forward to working with you again in the future. If I can ever be of any assistance to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • Fast, helpful, courteous, and knowledeable
    January 29, 2017

    From the moment I called I had their full attention. I told them the car I was looking for and they answered all the questions I had about the veh...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you so much for giving us 5 beautiful stars! We are very blessed to have Charles Hilliard on our sales team here, and John as one of our man...


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    From the moment I called I had their full attention. I told them the car I was looking for and they answered all the questions I had about the vehicle. They were very knowledgeable of the Honda CR-V I was looking for although they're a Cadillac dealership. They never tried to steer me away from the Honda and toward Cadillac, Chevy, or other non-Honda. They called me to check on me but I never felt as though they were nagging or coercing me. When I was ready to purchase the Honda they made it so easy and streamlined the whole process. I'm from Durham so they wanted to make sure I didn't waste my time driving back and forth to deal with the purchase. I was equally amazed at how truthful, clear, and non-pushy the finance guy, Robbie Powell, was when it came to talking about financing the call. I know of a Honda dealership in Durham that benefit from having a man of his integrity working for them. Would I recommend them? Oh yes. Would I buy again? Given the right car in the future I will definitely remember their service and make the trip again to give them a chance. Sales and financing with integrity makes a difference!! Keep it up guys.

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you so much for giving us 5 beautiful stars! We are very blessed to have Charles Hilliard on our sales team here, and John as one of our managers as they both strive to give his customers the very best sales experience possible. Robbie is great about not making his customers feel like they're being pushed into buying something they're not interested in purchasing. We value our customers and strive to make sure your buying experience is a pleasurable one. We thank you for your business and look forward to working with you again in the future. If I can ever be of any assistance to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • Quick and easy
    January 27, 2017

    Drove 130 miles to purchase vehicle....previous owner had installed an aftermarket exhaust...it was louder than stock...I mentioned this but deale...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you for making the trip and giving us the opportunity to earn your business! We strive to make our customers feel valued and make sure they ...


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    Drove 130 miles to purchase vehicle....previous owner had installed an aftermarket exhaust...it was louder than stock...I mentioned this but dealer did not verify this....considering they had this vehicle for several months...I feel they should have shared this info with me.....I verified this at home with local Toyota dealer...other than this it was a good experience...and am very satisfied with my purchase.

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you for making the trip and giving us the opportunity to earn your business! We strive to make our customers feel valued and make sure they are treated fairly. John is a wonderful manager and does all that's in his power to make your buying experience a good one. We look forward to working with you again in the future. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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  • Excellent buying experience!
    January 6, 2017

    I was very pleased with my Cadillac purchase. Everyone was polite, helpful and very professional including the salesman and the management. I will...

    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you for giving us 5 beautiful stars! It was a great pleasure to work with you. Our team strives to make your buying experience the very best...


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    I was very pleased with my Cadillac purchase. Everyone was polite, helpful and very professional including the salesman and the management. I will definitely buy another vehicle from.Boyd Cadillac.

    Does recommend this dealer
    Charles Boyd Chevrolet Cadillac Buick GMC of Henderson, NC

    Thank you for giving us 5 beautiful stars! It was a great pleasure to work with you. Our team strives to make your buying experience the very best it can be. We are very blessed to have both John and Russell as managers here, they both give it their all to make sure our customers are well taken care of and treated fairly. We look forward to working with you again in the future. If I can ever be of any help to you, please feel free to reach out to me. Brandy Carter (252)-492-6161


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