New Smyrna Beach Chevrolet

I have been fighting a suspension issue since I brought this car brand new from this dealership for well over a year . Same complaint every time. The service manager did not seem very interested in getting to the bottom of issue. But all she seemed interested in is selling alignment after alignment. The last two service advisors I had were great. Jacob got the process started and C.J made sure it got done. Even though it was done under warranty. The service manager was still trying to charge me for another alignment. Seems like she's more interested in selling things than actual customer service. I have placed a call to the general manager but have not received any response from him yet. She even seemed to try to blame me for the car having 5 alignments in the first 33,000 thousand miles . She seemed very condescending. Like because it was a fancy car it didn't matter.

Service department was very helpful, but could have explain my receipt more, On the truck itself, there were fingerprints and footprint left behind, but I do know where it was the end of the day

I recently brought my 2021 Chevy Suburban in for service and had an outstanding experience with your team. While I'll admit I wasn't thrilled about the $4,000 repair bill, the level of service I received from Joe and your service department made all the difference. I've had less than stellar experiences here in the past, but it's clear you've made significant improvements with your staff and processes. Joe was professional, communicative, and made what could have been a frustrating situation much more manageable. The changes you've implemented are noticeable and appreciated. This is now the kind of service experience that keeps customers coming back. Thank you for investing in your team and your service department.

Review for New Smyrna Beach Chevy I recently brought my 2021 Chevy Suburban in for service and had an outstanding experience with your team. While I'll admit I wasn't thrilled about the $4,000 repair bill, the level of service I received from Joe and your service department made all the difference. I've had less than stellar experiences here in the past, but it's clear you've made significant improvements with your staff and processes. Joe was professional, communicative, and made what could have been a frustrating situation much more manageable. The changes you've implemented are noticeable and appreciated. This is now the kind of service experience that keeps customers coming back. Thank you for investing in your team and your service department. Google Review: New Smyrna Beach Chevy has clearly made some major improvements in their service department. After a less than great experience in the past, I was hesitant to return, but I'm glad I did. Joe, my service advisor, provided phenomenal customer service on my 2021 Suburban. While a $4,000 repair is never fun, the professionalism and attention I received made the experience as positive as it could be. It's obvious they've brought in new staff and made real changes. If you've had issues here in the past, give them another shot. The difference is night and day.

1st visit to this dealership for oil change on my 2020 C8 Corvette. Will be using New Smyrna Chevrolet for all my services from now on. Service advisor Jeff Kiel was extremely knowledgeable about the car & a pleasure to work with.

A good honest Dealership, whether you are looking for a new Vette or a used Chevy TRAX. This is the place, give em a try.

John showed us multiple options he made sure we got the right vehicle for my family. We will definitely be back Great inventory , Great people, Great deals highly recommend

I have been looking for quite sometime for a new vehicle. When it came time to purchase I didn’t feel like I was pressured to buy right away that I could still look around

I'd recommend this location, because their attention seems to be not only for your vehicle, but the customer as well.

My experience was as what many would expect from a reputable business, they stood by their product and in review of complaint or status, they worked to my satisfaction and assured my comfort, in waiting for repairs to be completed.