BMW of Las Vegas

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
599 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 31, 2019

    Butch was great. Service was as prompt and completed on time.

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    Shopped for a new car
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    Dealer Response

    Darlene, thank you for your positive review. We're happy to have been of service to you! Feel free to stop by if you ever need any more help. Drive sa...fe!

  • 5.0 out of 5
    October 21, 2019

    Our car broke down in the middle of nowhere in Utah. After it was towed to a local garage, the local shop quoted us $5000 for repair. We were desperate... and called the BMW Las Vegas for help. Joe Monaco answered the phone. He was very calm, and started to help us right away. At that time, we have not even met. We were impressed with his professionalism and decided to tow the car to BMW Las Vegas., which is 140 miles away. That ended up to be a very wise decision. Joe welcomed us and put service staff work on it right away. He constantly updated us with the status of the car and make sure that we can drive home as soon as possible. We are very grateful to Joe and BMW Las Vegas. Having the broken car in the middle of road trip is no fun, but Joe?s help made it a worry-free experience. Joe Monaco is the best service advisor we ever met!

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    Came in for service or repair
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    Dealer Response

    Hi Jia, it is great to read such wonderful comments about your recent experience with us! Thanks so much for the warm recommendation of Joe Monaco and... we are happy to pass along your comments to her at BMW of Las Vegas! Until the next time we meet, take care! Best wishes, BMW of Las Vegas

  • February 13, 2016

    My first BMW was in 2010 and cannot imagine driving any other car. When you have an issue their customer service is the best. They listen to you and... always try to help you with what you are looking for. I always enjoy dealing with BMW Las Vegas.

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    Shopped for a used car
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  • 5.0 out of 5
    October 14, 2019

    I am a Very impressed and satisfied customer. I was helped by Frank - I believe he is one of the service managers. I dropped my car off for some recalls.... Service was courteous, quick, And thorough as it was returned to me washed. I bought my car from a private seller so this was my first experience at a BMW dealership. Very happy about my experience.

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    Came in for service or repair
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    Dealer Response

    Brent, your satisfaction means a lot to us, and we truly appreciate you choosing BMW of Las Vegas for all of your automotive needs. Thank you so much ...for being one of our valued guests and we look forward to your next visit!

  • 5.0 out of 5
    October 8, 2019

    Rami was very professional, knowledgeable, and kind. It was a great experience.

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    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll cons...ider us again in the future!

  • 4.0 out of 5
    October 8, 2019

    Buying a used car is never fun, but at least buying it here made it bareable. They were helpful, got back to me immediately and answered all my questions.... If there was any problems, they handled them instantly.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us! If you ever need more help, just give us a call. Happy motoring!

  • 5.0 out of 5
    October 7, 2019

    Giuseppe was very attentive. I appreciate how prompt the service process took.

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    Dealer Response

    We appreciate you taking the time to leave us a response, Lisa! Feel free to stop by if you ever need any more help. Drive safe!

  • 5.0 out of 5
    October 4, 2019

    Erika was friendly, helpful and efficient Got us a great deal!

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    Shopped for a used car
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    Dealer Response

    Hi there, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need ...any more help! Drive safe!

  • 5.0 out of 5
    October 1, 2019

    I would like to special mention in sales dept Mr. Mo Emara. He is amazing and very professional. He made our buying experience a very pleasant one. I would... recommend him to my friends and family. He is straight forward and gives honest information that made us decide to buy without hesitation. I am very happy and satisfied with the purchase.

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    Shopped for a new car
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    Dealer Response

    Thanks so much for the warm recommendation of the team here at BMW of Las Vegas. If you ever need more help, just give us a call. Happy motoring!

  • 5.0 out of 5
    September 27, 2019

    From the buying process to the maintenance and to their customer service- plain awesomeness! Love BMW! ??

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    Shopped for a new car
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    Dealer Response

    Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consi...der us again in the future! Safe travels!

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