My first BMW was in 2010 and cannot imagine driving any other car. When you have an issue their customer service is the best. They listen to you and... always try to help you with what you are looking for. I always enjoy dealing with BMW Las Vegas.
Highly recommend sales man TK. He was great. We received excellent service from the moment we walk-in and even days after we purchased our vehicle.
SMOOTH, EFFORTLESS Tony, Feng and Jelena are AMAZING
My salesman "K" was excellent. He did his best to move the process along as quickly as possible. The finance department was very slow. This was a c...ash deal that took longer than it should have. When I finally got the paper work, it was clear the finance manager had forgotten about me. To make matters worse, he forgot to have me sign everything and I had to return the next day.
process was awesome and short, found the new car quick, Feng had the car ready to test drive and answer all my questions. Paper work was easy and fina...nce was quick. Joe is always wonderful to work with as well. It is great to be back in the BMW family and car!!! Thank you very much!!
Prompt and professional service. Cleaned the vehicle. Shuttle service friendly and timely.
Awesome customer service, very friendly and knowledgeable dealer. Answered every question and gave me helpful suggestions.
The worst service in car business, i own a very pricey bmw under warranty, they take their time fixing it, over a week just to get an answer what the... issue is and a week to fix the car . They said someone going to call you and never a call . This is bad business and bad service, two weeks without a car and no loaner car available. Never again bmw ....
I had a very positive experience with BMW of Las Vegas in the course of purchasing a 2018 BMW 540i X-Drive. My sales person, Paul Reed, and the inven...tory manager, Cliff Cho, were extremely friendly, helpful, and accommodating throughout the process. And, absolutely no high pressure pitches from either of them. They have actually stayed in touch after the purchase. The ?BMW Genius? who provided my initial training and answers to myriad questions on the new vehicle was Krystel Bockholt, and working with her has been an absolute joy. There was an issue with my order that caused a delay in receiving my car, but the General Manager, Eric Ziegenbein, intervened on my behalf, and I got a 2018 vehicle for the same price as I had been quoted for the 2017 model. I would highly recommend BMW of Las Vegas for anyone considering the purchase of a new BMW. If you have the opportunity to work with Paul, Cliff, and/or Krystel in the process, you will also have a great time and a lot of fun.
I was looking at a used Jaguar XK8 but it sold very quickly they informed me immediately after the sale and got back to me if another one shows up