Reviews
The service department has been transformed with
The service department has been transformed with top-notch customer service from Dane. He has done a great job keeping me updated on some major repairs. He is a true customer advocate. Thank you!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Personnel was very attentive and I was greeted
Personnel was very attentive and I was greeted 8mmediately. The wait time was appropriate. Dealership was clean and pleasant
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was excellent in getting me an
The service department was excellent in getting me an appointment and the service done on my 2021 Ford escape. It was definitely the best service I had from a dealership!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All went well very happy with the service department .
All went well very happy with the service department . All work was done to my satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MeLissa and the Service Department at Classic Ford in
MeLissa and the Service Department at Classic Ford in Smithfield, NC are both great. Thank you MeLissa and the Classic Ford Service Department for a job well done! F J Constantine, Erie, PA
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Rep Dane was Super Professional helping out with
Service Rep Dane was Super Professional helping out with getting my car checked during the morning and also offered to have a porter to take me to get lunch while I wait for tow service to pickup my car!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Went to get my car sevice and the guy lied about rotating
Went to get my car sevice and the guy lied about rotating my tires and told I want my tires done , my question is do yall lie to all your customers I will never purchase another ford again
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Got Good service while I was there.
Got Good service while I was there. I got out of therquick. I had a good experience.No problems
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone treats you with respect and let’s you know about
Everyone treats you with respect and let’s you know about your service being performed and does it in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for a scheduled oil change.
Went in for a scheduled oil change. Everything went well as usual Dane kept me updated. I have been dealing with Classic for years. Very Nice people.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair