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(249 reviews)

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Alfred was the best!

Alfred was attentive and helped me fine exactly what I was looking for. I will definitely buy my next car from him! Thank you Alfred

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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DD for the win!!!

Richie was my salesman and he was amazing. Stayed in contact with us every step of the way, which was allot since this market is SLOW. I couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were there for me.

My car broke down. I was from out-of-state. Lonnie was able to get me in. The following day a technician was able to diagnose and repair the problem. Lonnie communicated with me all along the way. The ladies in the cashier department were all very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent experience @ Dennis Dillion GMC

Alfred, the sales person who helped me, was very knowledgeable and professional. He represented the vehicle accurately, which was very important since I traveled from out of state to make the purchase. Excellent service provided by Alfred. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dennis Dillon GMC

Great deal with honest staff. Sales staff and parts department are very efficient and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beware Dennis Dillon GMC in Boise...

Basically I hate surprises… My shopping experience at Dennis Dilon GMC had multiple unpleasant surprises... 1. Ordered truck…. Signed build for $68,535…. Same price as two other dealers I researched…. Thought it was an out the door price except for “normal” doc fees and title and taxes…. Mentioned to my saleman Alfred that I planned on using the GMC 0% financing offer…. Then Alfred informed me of the Dillon financing option and that it would cost me $2K more if not used… that was surprise 1 2. Sent in cash offer form on the Dillon website…. Offer came back at a little over $45K…. Sent detailed pics and specs of truck to sales team and theyu called back with an offer of $41…. I was flabbergasted... After arguing back and forth Dillon did relent to honoring the web form offer…. Surprise 2 3. At closing, I still chose the gmc 0% financing offer and expected the $2K "surcharge"…. The sales team now insisted it was $3K more…. Surprise 3 4. I chose their financing option to save the $3K and then the final write up included an additional $1,700 of previously undeclosed dealer charges…. Surprise 4... Skyler at Dillon made the financing option better with a decent finance rate and short term conditions to pay back if I wish. Still think Dillon may be standing on thin ice on the trade in sales tax issue and WA sales tax guidelines with restricting down payment to 20% and giving the difference back to the customer in the form of an "equity" check…. But I am depending they know best on that issue… I am happy with the truck and the fact the truck came in 4 months waiting, but would NOT buy from this dealer again… Poor communication and changing conditions during the sales experience... I would just choose another dealer and wait for the truck longer...

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to purchase a vehicle from New or used

They worked hard to get my payment to fit my budget, friendly and got me out in time for my lunch meeting. They even cleaned out my old tahoe.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Travis did a great job there excellent at Dennis Dillon GMC. If your looking ask for Travis he took the time to actually help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly and knowledgeable was great to work worth

Ceasar seems to know his product and was helpful in showing us our new our purchase. Pleasure to do business with thanks for everything. Appreciate it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Josh is the best!

Josh is like the best salesman I've ever dealt with there is zero pressure to sell he gave me everything I wanted and more the education that he's given me on a new electronically complicated vehicle is Stellar I recommend anyone that comes down to Dennis Dillon on Orchard in Boise to talk to Josh and he will help you get a wonderful vehicle that's affordable too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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