Montgomeryville Nissan

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
44 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 18, 2020

    Accident or not, prices for five 2019 new Sentras listed on your website on the afternoon of July 13th were not honored on the morning of July 14th. I... was told the additional Nissan discount was listed in error. How am I supposed to know that and why is that my problem? You got me to the dealership to purchase a car for an advertised price and then I was told that you can't sell me the car for that price. Interested in knowing if they are legally obligated to honor their advertised prices. Curious if this happened to anyone else? Feels like bait and switch. Waiting for the dealer's response.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 3, 2020

    With everything going on in this world it was awesome to deal with a dealership that made my family and I feel welcomed and appreciated. Robert D. was... very caring and helpful. He was patient and did not rush the deal and stayed an hour past his time. Thank you and continue to keep your professional work ethics.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Baxterc, thank you for your kind review; we are happy to pass along your comments to the team here at Montgomeryville Nissan!

  • September 22, 2014

    I can't remember when I had a great experience at a dealership? The whole time I was treated with respect if I had a problem with something they asked... what they could do to make my experience better, they exceeded my expecations!!! I will return and continue my business with Nissan....Love them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, thank you, thank you.... did i mention thank you. Drew Pearlman

  • 1.0 out of 5
    May 7, 2020

    I was hoping to not write this but I want to warn others. I took my son to this place for his first car. The car broke down within 8 months. After getting... it diagnosed, I learned the engine was modified which voided out the car warranty which the dealership claimed the car still had, and the extended service agreement this dealership sold us wouldn't cover it either. They also told me they weren't aware of the modification. Peter the manager never took any of our calls to him. He would only respond by sending messages through a third person. I filed a complaint and still no response from them to try and rectify. PLEASE take your business elsewhere. Believe all their bad reviews. They have shown nothing but bad faith practice by stating wrong facts about car warranty coverage, ignoring my calls, and refusing to right their wrong. Business with them was my worst and most expensive mistake. Don't let it be yours.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Motero, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to impr...ove.

  • 5.0 out of 5
    September 17, 2019

    My experience was great. Service writer (Dwayne) was very friendly and helpful. I also purchased my vehicle here and the sales staff was also friendly... and helpful

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate the great review and 5 star- rating, Nick! We are so happy to hear your experience with us was a great one!

  • 5.0 out of 5
    August 29, 2019

    Had a dead battery one month into lease. Joe D and Pete H had the car driven back to dealer and replaced, then had car driven back to house!! awesome service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate the fantastic feedback and 5-star rating, Brian!

  • 5.0 out of 5
    July 27, 2019

    Nice new facility, with new perks. Great team. Knowledgeable and informative. Hmmm, they are actually mechanics that I trust with my car. I’m always... happy with they’re service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share about your experience at our dealership, David!

  • 5.0 out of 5
    July 17, 2019

    Got the best deal here, big shout out to Alex, he made it happen. Easiest car purchase ever. Very happy with the car. Will definitely be back

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate you sharing this great feedback! Thanks for the 5-star rating, Dmitri! We're so happy to hear you are very happy with the car and we loo...k forward to seeing you back at our dealership in the future!

  • 5.0 out of 5
    May 11, 2019

    As a woman, shopping for a car can be quite intimidating. Always having the feeling that I'm not getting a good deal BUT working with Marin H. put me... at such ease. He understood my apprehension and he was very patient. In all my years of buying cars I have never felt so comfortable. Marin thank you for being so understanding.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate you sharing this feedback about your experience at our dealership, Zoe!

  • 1.0 out of 5
    February 13, 2019

    Dealership is an absolute joke with complete frauds employed there. Came to an agreement on a car and was told they were putting a hold on the car and... that we would complete the purchase the next day. The reason we did it via phone was because when I went to the dealer Frank told me to sign in and he would help me. After waiting they told me Frank had to go to a meeting and no one was capable of selling a car besides Frank. Everything Frank said in the sales pitch was in absolutes and then a lot of backtracking After the final lie from Frank he told me I needed to speak with Steve his boss and Steve never answers his phone or returns calls Don't waste your time here if you value honesty

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi John, we are very concerned to hear about your experience at our dealership. We'd like to have the opportunity to discuss this further with you. Pl...ease give us a call at 215-661-9900. Thank you.

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