National Motors

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
181 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 22, 2018

    I purchased a used 2015 Nissan NV200 from National Motors in January 2018. During the purchase, I negotiated for a spare tire (which was not present in... the vehicle) to be sent to me. 5 months later, I still have not received the spare tire, despite calling the National Motors office multiple times per day. Kenneth (the supervisor), always promises to call me back and resolve the situation. He has yet to resolve it, much less even call me back. We have not only talked to Kenneth though....we have talked to nearly everyone at the office with NO results. Long story short, they have yet to uphold their contract. They have left me with nearly no options, aside from getting my lawyer involved to force them to do what they promised. What is even more astounding, is that I have provided them with my copy of the signed contract stating and agreeing that they owed me a spare tire.....and no action taken. I will be leaving this same scathing review on every website where I can find the words "National Motors Inc". Never buy from this group of people----they aren't good to their word, OR their legal documents.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2018

    I'd been searching months for a car and went to so many differnt dealerships. Up and down the East Coast I was about to give up when I had gotten a call... from National Motors from salesman Anthnoy. I have told Ken that I was frustrated and tired of dealing with other dealers in the buying car process. Anthony was very patient and listening to all my concerns. I'm a full-time student and work a part-time job with my budget and without no cosigner it was impossible for me to get a approval. But Anthnoy insure me that he was willing to help me and took the time to help me, so now I have my new used 2013 Nissan Sentra thanks to Anthnoy and National Motors for their wonderful opportunity.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2018

    Wonderful experience buying a used car here. Test drove a car not expecting to buy it but Sam made the purchasing process so smooth, thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 3, 2017

    Amazing customer service as well as a willingness to work with me and answer all of the questions I had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2017

    I recently purchased a vehicle from this location. Normally car dealers try to rush you and take advantage of you, however this was not the case. The SUPER... SALES TEAM of Rob the manager and Jordan the salesman made my experience amazing. Not only did they help me get approved, but they patiently and eagerly worked hard to find a vehicle that worked best for me financially and worked best to fit my needs. They gave me a great deal, a great price, and an even more wonderful memory. I will most definitely come back for my next purchase as well as recomending this place to all my friends and family. I am BEYOND impressed and satisfied. Make sure to ask for Jordan and Rob!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2017

    Where do I begin???? Well Anthony the sales guy started off very friendly and nice! I test drove a few cars and he was very accommodating at first. When... I asked him about the detailing of the vehicles. He didn't have an answer and came off very condescending and rude!!! These cars were beyond DIRTY!!! They had exterior damage as well. Even with all that they were not willing to negotiate price! Tags and title and dealer fees were wayyyyyyy too high! Everyone in the office looked and acted unprofessional. One girl was ok Facebook the whole time. It was the hottest day of the summer and no one offered bottles of water. I mean it was a overpriced , unprofessional , dirty , and complete waste of time buying experience. Please run away from this place. You can do wayyyyyyy better somewhere else. Where at least they won't let you test drive the dirtiest cars on the lot! Then have the nerve to have a attitude when you asked them are they gonna clean it!??? Pushy and unprofessional business. Can't stress that anymore.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2017

    My credit wasn't too good but I told them what payment range I would like to have and I got was I was asking for. I didn't exactly get the car I initially... wanted due to my credit but I'm happy with the one I got. Don was my salesman he was very helpful and answered any questions that I had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2017

    I looking for a used car Also i send to mail to dealer company I got from company about good response Thanks for quick and good response I highly recommend... when next buy car

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 10, 2017

    THIS BY FAIR IS THE WORST PLACE EVER!!!! CUSTOMER SERVICE IS BAD AND THIS PLACE KEEPS ALL THEIR PARTS FROM OTHER CARS TO FIX USED CARS IN THE BACK OF THEIR... SHOP! I WOULDN'T REFER MY WORST ENEMY TO THIS DAMN PLACE...EVER!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2017

    Wonderful service, large selection of vehicles- and if they do not have the specific car you're interested in...they will go out of their way to find it... for you! They never say no. I do not look forward to the paperwork process when purchasing a vehicle- I feel like I am signing my life away, and feel as though the process is not in favor of the consumer, but National Motors staff made me feel so comfortable and explained in detail every page I had signed. I've honestly never felt more comfortable purchasing a car like I did here. My car...LOVE IT. It is so gorgeous. Came with warranty but never used it- never encountered any issues. Well, i'm lying I popped a tire jumping a curb (I'm used to SUVs) but that was totally on me (I still got it towed for free) ;) I'll never go anywhere else for purchasing a car. National Motors has a client for life now.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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