Reviews

Average Ratings

4.9
123 lifetime reviews.
  • Quick and Friendly Experience

    Matt and Lamant were fantastic to work with when we came to get a new car. They were both extremely knowledgeable and explained the main differenc...

    Dealer Response

    Thank you so much for taking the time to write this review, Rach. Congratulations on your new Suburban and if you have any further needs, do not h...


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    Matt and Lamant were fantastic to work with when we came to get a new car. They were both extremely knowledgeable and explained the main differences between the two models thoroughly and succinctly. I feel like they gave us an extremely fair price and got us in and out as quickly as possible. We LOVE our new suburban and cannot thank Matt and Lamant enough for putting us in the PERFECT car for our growing family!! We will definitely be back to lease more for many, MANY years to come!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write this review, Rach. Congratulations on your new Suburban and if you have any further needs, do not hesitate to come back in for a visit! Best, Sir Walter Chevrolet Team


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  • Buyer

    Good experience at this dealer. Would return again to purchase a new or used vehicle.


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    Good experience at this dealer. Would return again to purchase a new or used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Information on a vehicle

    Responded to my call gave me all necessary information that I ask for!


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    Responded to my call gave me all necessary information that I ask for!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 Tahoe

    Jim was fantastic and helpful although they didn't have what I was looking for.


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    Jim was fantastic and helpful although they didn't have what I was looking for.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Car maintenance

    They are very kind, very polite, and have high knowledge about cars, maintenance, etc. In just 40 minutes, they did all the maintenance of my car....

    Dealer Response

    Patricia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are prou...


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    They are very kind, very polite, and have high knowledge about cars, maintenance, etc. In just 40 minutes, they did all the maintenance of my car. I was told it would be about an 1hour and 15 minutes. It was a wonderful experience. I truly recommend that.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Patricia, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to working with you again in the future! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602


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  • Pleasant Experience

    Our salesman, Matt Jones, was extremely friendly and helpful. We did not feel in the least bit pressured into a purchase. Everything about our exp...

    Dealer Response

    Tom, thank you for stopping by to leave this wonderful review. It is magnificent to know that Matt was able to provide you with the pressure-free ...


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    Our salesman, Matt Jones, was extremely friendly and helpful. We did not feel in the least bit pressured into a purchase. Everything about our experience with pleasant.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tom, thank you for stopping by to leave this wonderful review. It is magnificent to know that Matt was able to provide you with the pressure-free and helpful service that Sir Walter Chevrolet is known for. Respectfully, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602


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  • Great Experience

    Greg the salesman was professional and worked to piece together a deal. After looking for a surburban for 6 months - he was the best by far.

    Dealer Response

    Misty, we appreciate you taking time to leave us a great review! We are pleased to hear Greg did a great job in assisting you in your purchase. If...


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    Greg the salesman was professional and worked to piece together a deal. After looking for a surburban for 6 months - he was the best by far.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Misty, we appreciate you taking time to leave us a great review! We are pleased to hear Greg did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! All the best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602


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  • Great service, clean facilities, fast

    Great experience, would go there again. Everyone was very friendly and helpful. Salesman was very helpful and friendly. The only thing I didn't li...

    Dealer Response

    Brittany, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently b...


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    Great experience, would go there again. Everyone was very friendly and helpful. Salesman was very helpful and friendly. The only thing I didn't like was that they put a little too much pressure on me to spend more than I wanted, but after some negotiations they agreed to a lower price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brittany, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602


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  • Very Impressed

    Excellent customer service. Made the process of buying a car very enjoyable. When we had to get some service done on our vehicle (due to a factory...

    Dealer Response

    Will, thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that w...


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    Excellent customer service. Made the process of buying a car very enjoyable. When we had to get some service done on our vehicle (due to a factory recall), we received good communication during the time our vehicle was in your shop. I've been very impressed with Sir Walter Chevrolet in the short time we've been acquainted with you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Will, thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your business by working hard to get you the best price possible. It is encouraging to hear that we impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602


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  • My 'Bu!

    My salesman, Joe McKenna, was just extraordinary in every sense of the word. He, from the onset, even BEFORE meeting me, was absolutely confident ...

    Dealer Response

    Your kind words mean lot to us, Thomas. Congratulations on your new Malibu. We appreciate your feedback and are happy to hear that Joe was able to...


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    My salesman, Joe McKenna, was just extraordinary in every sense of the word. He, from the onset, even BEFORE meeting me, was absolutely confident that he could get me into what for me, is my "dream vehicle," the 2016 Chevy Malibu. At one point during the process, it appeared as if the purchase was going to fall through and not happen. Mr. McKenna went and consulted with his managers and came back with financial terms that were completely acceptable. Mr. McKenna was/is so personable and really understood how important it was to get me into that car. He NEVER came off as a mere "salesman." Mr. McKenna became an active partner in my quest to buy an excellent, reliable vehicle. I am very, very grateful. Please, tell him thank you again, for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your kind words mean lot to us, Thomas. Congratulations on your new Malibu. We appreciate your feedback and are happy to hear that Joe was able to meet your needs. At Sir Walter Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. All the best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602


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