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Reviews

Average Ratings

4.5
311 lifetime reviews. Includes reviews of Mike Shaw Subaru from DealerRater.com
  • Highly Recommended!!

    We had a wonderful overall experience buying our 2017 Subaru Outback!!! Our salesman, Cliff, was very knowledgeable and friendly and we received g...

    Dealer Response

    Thank you for sharing, Shantel we happy to hear that your recent experience with Cliff was a positive one! Take care, Dominic Scrivner Managin...


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    We had a wonderful overall experience buying our 2017 Subaru Outback!!! Our salesman, Cliff, was very knowledgeable and friendly and we received great customer service with every person we interacted with at the dealership!There was an unforeseen hiccup during the buying process and our salesman, Cliff, went above and beyond to make sure my husband and myself we completely taken care of by allowing us to use a loaner vehicle until my new car could be delivered to the dealership. Cliff was so helpful, understanding and courteous through out the entire process and personally ensured we were informed of all the details and delivered 100% on all the promises made. I completely trust Cliff and the staff at Mike Shaw Subaru and highly recommend using them!!! We are very happy with our decision to do business with this dealership!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing, Shantel we happy to hear that your recent experience with Cliff was a positive one! Take care, Dominic Scrivner Managing Partner


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  • Great service and car buying experience
    May 23, 2017

    I recently bought a Subaru from Mike Shaw and had a pleasant experience. I bought a '14 Impreza wagon which, originally, had a monthly payment jus...

    Mike Shaw Subaru

    Thanks again Jake, we really appreciate your feedback about your recent experience with Keith in sales! Dominic Scrivner Managing Partner


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    I recently bought a Subaru from Mike Shaw and had a pleasant experience. I bought a '14 Impreza wagon which, originally, had a monthly payment just a bit out of my price range. My salesman, Keith, was very patient and worked with me to bring the monthly payment down to a price I could afford. The car had some dog hair stuck in the seats so Keith told me to bring it back in, at my convenience, to get it detailed free of cost. When I brought it home I noticed there was some minor cosmetic damage, clear coat scratches from a dog and curb paint on the bumpers. I contacted Keith (he responded to every email) and he took care of everything! I was worried I got stuck with the damage but Keith had the service team detail and buff the car. It came out looking completely brand new. I am very impressed by the service and am happy I found a place I can trust.

    Does recommend this dealer
    Mike Shaw Subaru

    Thanks again Jake, we really appreciate your feedback about your recent experience with Keith in sales! Dominic Scrivner Managing Partner


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  • Pleasant experience buying a used Subaru.

    I recently bought a Subaru from Mike Shaw and had a pleasant experience. I bought a '14 Impreza wagon which, originally, had a monthly payment jus...


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    I recently bought a Subaru from Mike Shaw and had a pleasant experience. I bought a '14 Impreza wagon which, originally, had a monthly payment just a bit out of my price range. My salesman, Keith, was very patient and worked with me to bring the monthly payment down to a price I could afford. The car had some dog hair stuck in the seats so Keith told me to bring it back in, at my convenience, to get it detailed free of cost. When I brought it home I noticed there was some minor cosmetic damage, clear coat scratches from a dog and curb paint on the bumpers. I contacted Keith and he took care of everything! I was worried I got stuck with the damage but Keith had the service team detail and buff the car. It came out looking completely brand new. I am very impressed by the service and am happy I found a place I can trust.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Car Buying Experience Ever!
    May 18, 2017

    I was in a bind with time and needed to get back on the road fast. Torie made buying a new vehicle one of the most seamless and effortless experie...

    Mike Shaw Subaru

    Thank you for taking the time to share Holly, we really appreciate it! Dominic Scrivner Managing Partner


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    I was in a bind with time and needed to get back on the road fast. Torie made buying a new vehicle one of the most seamless and effortless experiences I have ever had. Thank you Torie! I love my new ride! Beep! Beep!

    Does recommend this dealer
    Mike Shaw Subaru

    Thank you for taking the time to share Holly, we really appreciate it! Dominic Scrivner Managing Partner


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  • Great Dealership!! A +++

    I had such a great experience at Mike Shaw Subaru!! I was emailing back and forth with Levi about a used Nissan Altima. He was amazing. He under...


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    I had such a great experience at Mike Shaw Subaru!! I was emailing back and forth with Levi about a used Nissan Altima. He was amazing. He understood that I didn't have all day to spend in a dealership, and he got me in and out in less than 2 hours. I was even able to get a better interest rate than I thought!!! It was a pleasure working with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Customer Service

    My girlfriend and I received amazing service! Start to finish the process went fast and smooth. We both highly recommend this car dealership.


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    My girlfriend and I received amazing service! Start to finish the process went fast and smooth. We both highly recommend this car dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sales

    I just want to thank Mike at Mike Shaw Subaru for helping my mom and grandmother purchase a used Outback for me and they live in Tulsa OK. Mike e...

    Dealer Response

    Thank you Lea, glad to hear we were able to help your grandmother with the purchase of her new Outback! Dominic Scrivner Managing Partner


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    I just want to thank Mike at Mike Shaw Subaru for helping my mom and grandmother purchase a used Outback for me and they live in Tulsa OK. Mike even came in on his day off to work with me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Lea, glad to hear we were able to help your grandmother with the purchase of her new Outback! Dominic Scrivner Managing Partner


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  • Sales

    I just want to thank Mike and the Mike Shaw Subaru Team for helping me and Lea's grandmother from Tulsa OK getting her into a used outback with al...

    Dealer Response

    Thanks Carol, we appreciate your feedback! Dominic Scrivner Managing Partner


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    I just want to thank Mike and the Mike Shaw Subaru Team for helping me and Lea's grandmother from Tulsa OK getting her into a used outback with almost no effort.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Carol, we appreciate your feedback! Dominic Scrivner Managing Partner


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  • Great sales Job

    My name is Tim. I am trying to get into a new Outback when I move to Denver. Mike has been great help in the process. Hope to buy next weekend....

    Dealer Response

    Thanks for sharing Tim! Dominic Scrivner Managing Partner


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    My name is Tim. I am trying to get into a new Outback when I move to Denver. Mike has been great help in the process. Hope to buy next weekend. Thanks so much.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing Tim! Dominic Scrivner Managing Partner


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  • Will never go back to this dealer

    Found a truck on the web site went to see the truck and when i arrived a sales person was trying to tell me what I wanted was wrong and the truck...

    Dealer Response

    Thank you for your feedback Tim. Here at Mike Shaw Subaru, we strive to provide you with the most accurate information and a hassle-free purchasin...


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    Found a truck on the web site went to see the truck and when i arrived a sales person was trying to tell me what I wanted was wrong and the truck I wanted to see was not there ... so the sales person pulled a different truck around and was way out of my price range and was falling apart and had not been through their service to fix any problems yet but did not matter because the truck was way out of my price range ... and when I told the sales person that it was way out of my price range then out of the blue the original truck I came to see showed up and was now available so the sales person pulled the original truck around and before he even got out of the truck I could see parts hanging from under the vehicle and at that paint was not even interested in the truck any more and the sales person started to say I was being to picky and the parts that wear falling off I could just spend a few hundred dollars after I bought the truck to get the things repaired and I tried to explain I would not be buying a 20,000 dollar truck to have to spend a few hundred dollars to fix things right off the bat and after I said that tge sales person became more rude so at that point I decided I would not and nor will ever do business with this dealer ship

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback Tim. Here at Mike Shaw Subaru, we strive to provide you with the most accurate information and a hassle-free purchasing experience and I'm sorry to hear that this was not your experience. I would like the opportunity to discuss this with you further, please call me directly at (303) 438-7509. Jonathan Susser, Director of Operations jjsusser@mikeshawsubaru.com


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