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Used 888-567-2130 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 80 reviews.
  • Low pressure environment instills confidence.

    Just a quick note to let folks know that Mike Shaw offered my wife and I a positive experience. After visiting a number of dealerships on "car row...

    Dealer Response

    Thanks for the kind words, Mike! We appreciate you sharing your experience! Dominic Scrivner, Managing Partner


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    Just a quick note to let folks know that Mike Shaw offered my wife and I a positive experience. After visiting a number of dealerships on "car row" in our neighborhood, we stumbled across this dealership. That day, we had been chased by salesmen on golf carts, offered may questionable claims about certain vehicles and had legitimate questions deflected by other dealerships. Wandering around on the Shaw lot, not knowing much about the current Subaru line-up, we were greeted by salesmen Cliff Swaim. He seemed friendly and answered some cursory questions in an open manner. He let us both sit in different vehicles and gently explained some features (not pounding hype and bling like we saw at other dealerships). He offered us test drives in a couple of vehicles and, surprisingly, did not talk our ears off during the trips around the neighborhood. He could field some technical questions and explained some unexpected features. My wife and I were potentially looking to replace one car, but then pondered getting rid of both our cars for new Subarus. You might think the random salesperson might go manic at the prospect of selling 2 cars at once, but he calmly explained some options and gently worked the deal. This guy even showed me around the service department, offering consult with a team technician. Wow. He was receptive to offering some reasonable incentives, too. Bottom line: Cliff was able to seal the deal and we drove off the lot with 2 new cars. He was willing to dig around the lot to find the right option package and make a deal that did not leave me feeling like I just sold part of my soul. Since then, he has offered support, consultation, and followup. I don't need to comment much on the cars themselves ('nuff said: love 'em at 10k miles now), but I believe it is rare to find a dealership and, more importantly staff, that is willing to get folks behind the wheel, roll with any twists in the deal and still offer a sense of a relationship after the sale. Kudos to Cliff and the rest of the team at Shaw. BTW- Awesome coffee/hot chocolate machine!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words, Mike! We appreciate you sharing your experience! Dominic Scrivner, Managing Partner


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  • Good experience

    Very helpful staff, very responsive. Good selection of used cars.

    Dealer Response

    Thank you! Dominic Scrivner Managing Partner


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    Very helpful staff, very responsive. Good selection of used cars.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! Dominic Scrivner Managing Partner


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  • Good experience

    Very helpful staff, very responsive. Good selection of used cars.


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    Very helpful staff, very responsive. Good selection of used cars.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service with Stephanie

    Stephanie was attentive and helpful in getting an appointment scheduled for an oil change and recall repair. I'm grateful as the last time I was i...

    Dealer Response

    Hi Kathleen, Thank you for your feedback. Here at Mike Shaw Subaru we strive to provide every guest with the most efficient service possible and ...


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    Stephanie was attentive and helpful in getting an appointment scheduled for an oil change and recall repair. I'm grateful as the last time I was in your service area, I was not so happy with the customer service I received so this was refreshing and hopeful! :) Your customer service reps were efficient last time but the mechanics didn't seem to be. Long long wait last time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Kathleen, Thank you for your feedback. Here at Mike Shaw Subaru we strive to provide every guest with the most efficient service possible and I do apologize that this was not your experience. Please contact me directly if you would like to discuss this further. Jonathan Susser, Service Manager jjsusser@mikeshawsubaru.com 303.438.7509


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  • Unhappy with service deptartment

    First of all, I love my Subaru. I recommend them to everyone. The woman who sold me a car was fantastic, but she's no longer there. The finance gu...

    Dealer Response

    Cheryl, Thank you for your feedback, please contact me directly to discuss this further. Jonathan Susser, Service Manager jjsusser@mikeshawsuba...


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    First of all, I love my Subaru. I recommend them to everyone. The woman who sold me a car was fantastic, but she's no longer there. The finance guy sold me a maintenance package, which I was pretty excited to have, until I realized that I can only go there and the service people aren't happy to help me. They don't return calls, they don't make eye contact, they are generally terrible people. Except for Matt, he's great. I mentioned to him that nobody inside the office would even look up at me, and he was super helpful and friendly. One big complaint: there was a screw in my tire, so they tried to sell me two new tires, as "it could not be fixed." I took it over to the place where I bought the tires, and they repaired it for free, and saved me a bucket of cash. I hate having to take my car there for maintenance. I would never buy a maintenance package again, just for that reason.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Cheryl, Thank you for your feedback, please contact me directly to discuss this further. Jonathan Susser, Service Manager jjsusser@mikeshawsubaru.com 303.438.7509


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  • Great service!

    I went into mike shaw Subaru and purchased a car. My salesman Sal was great. My finance manager josh Anderson was awesome too. I would recommend t...

    Dealer Response

    Thank you for sharing, Angelica! Take care, Dominic Scrivner


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    I went into mike shaw Subaru and purchased a car. My salesman Sal was great. My finance manager josh Anderson was awesome too. I would recommend this dealership to everyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing, Angelica! Take care, Dominic Scrivner


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  • Happy with my purchase!

    I worked with Jonathan Hoheisel to buy my first Subaru. I went in at 10am on a Saturday morning to look at a specific car and drove it off the lot...

    Dealer Response

    Thank you very much for taking the time to share your experience, we are happy to hear you are happy with your purchase! Dominic Scrivner


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    I worked with Jonathan Hoheisel to buy my first Subaru. I went in at 10am on a Saturday morning to look at a specific car and drove it off the lot less than 2 hours later. Overall very satisfied, and I'll be back to Mike Shaw for my next Subaru too!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to share your experience, we are happy to hear you are happy with your purchase! Dominic Scrivner


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  • JOHNNY VITALE

    I HAD THE BEST EXSPERIANCE THE JOHNNY VITALE. HE HELP M,E GET THE PERFECT CAR AT THE RIGHT PRICE AND IS THE MOST FRIENDLIEST PERSON I HAVE EVER ME...

    Dealer Response

    Thank you for your feedback Breanna, we appreciate hearing from you! Dominic Scrivner, Managing Partner


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    I HAD THE BEST EXSPERIANCE THE JOHNNY VITALE. HE HELP M,E GET THE PERFECT CAR AT THE RIGHT PRICE AND IS THE MOST FRIENDLIEST PERSON I HAVE EVER MET. IF ANYONE CAN HELP YOU GET A CAR AT THE RIGHT PRICE, HE IS THE MAN FOR THE JOB. THANK YOU JOHNNY!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback Breanna, we appreciate hearing from you! Dominic Scrivner, Managing Partner


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  • Efficient buying

    I worked with Jon Hoheisel and was able to process a trade in and purchase a new car within two hours. I highly recommend

    Dealer Response

    Thank you! Dominic Scrivner, Managing Partner


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    I worked with Jon Hoheisel and was able to process a trade in and purchase a new car within two hours. I highly recommend

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! Dominic Scrivner, Managing Partner


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  • Great Dealer !!

    I bought a 2016 Legacy.....great car and great dealer to work with. I drove from Bailey to Thornton to go to them and would do it again. I would r...

    Dealer Response

    Thank you so much for the kind words, John! We hope you are loving your new Legacy! Dominic Scrivner Managing Partner


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    I bought a 2016 Legacy.....great car and great dealer to work with. I drove from Bailey to Thornton to go to them and would do it again. I would recommend them to anyone looking for a good dealer to work with. Thanks !!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, John! We hope you are loving your new Legacy! Dominic Scrivner Managing Partner


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