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Town Center Nissan

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
183 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 18, 2020

    Our family has purchased 3- vehicles here now and they always work with us to land where we need to be. Mike is a great sales rep and Trent Perryman (sales... manager) went above and beyond to make the last transaction happen. Great team- and great finance manager as well.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 22, 2020

    I can say these MFs right here are the worst!I'm a military veteran and I thought most people would treat vets a whole lot better!Well this CLEARLY wasn't... the case,these people are some CLEAR and bonifide crooks !They tried to sell me a xxxx car that I wasnt even trying to get on top of that tried to down grade the car and tried to sell me to pay the same price for a payment as a morr upgraded car!Then the WORST of all ,they would NEVER show me the numbers, rather they would rather right so high as xxxxxxxx payment on a piece of paper!My people was like xxx ,where is the official break down of the numbers and the interest rate yall using to come up with these BS xxx numbers with ??They was trying to pull some 4 square BS and total disrespect as a customer and as person period !!I would NOT recommend ANYONE to buy a xxxx thing from these xxxx crooks!!I guess the in the same circle with the current administration running the US right now !!Just plain pathetic!Think you for gross and incompetent actions!My dealership where I did get my car from THE ONE I asked for and the payment I wanted showed me what right looks like so ,I CLEARLY know xxx wrong looks like !Glad to know its still some good honest people in the car business who care about customer and want to make sure they are taken care as well as satisfied !!

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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 6, 2019

    When I pulled into the lot I was looking for information on a used Altima. I was greeted by Vidal who opened the door for me. He showed me why the Altima... maybe a better choice than any other cars. He did not pressure me. He gave me a brochure and took me for a drive to show me why I may pick the Altima. Thank you Vidal for not pressuring me to buy that day. I will be back if I choose the Altima.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear about your experience, this is certainly what we strive for at Town Center Nissan. This is indicative how we train our employees.... Please reach out to me directly at your earliest convenience so I can thank you for your business. Scott Middleton, General Sales Manager (770) 423-9691 x1378 , scottm@towncenternissan.com

  • 1.0 out of 5
    June 15, 2020

    Apparently customer service does not care about their customers or their employees as no one is wearing mask. Shameful and I am sharing this widely. ... I wear a mask to protect you please wear a mask to protect me. When you are not working with a customer or not in a conversation take your mask down but when you are in contact with anyone please wear a mask.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 24, 2020

    Ok I have had a bad experience with this dealership. 1st problem is I explicitly negotiated a deal with the salesman and went over the numbers 3 times.... When getting to the final guido finance guy here comes the extra $699 BS charge. You have to keep fighting them and then 30 minutes later most of it can go away. Don't let them cheat you. Next comes the high rate financing. I went for it as it can be paid off but beware they will take excessive time to get your tag to you which means more interest fees and potential kickback to guido. Next comes the overcharge for tax and title. I've called twice over two weeks on that and still no callback. Maybe never see that again. All I can say is buyer beware and these people are crooks.

    Not Applicable
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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hassan (Senior sales Consultant)

    Senior sales Consultant

    NOT RATED

  • 1.0 out of 5
    April 24, 2020

    Ok I have had a bad experience with this dealership. 1st problem is I explicitly negotiated a deal with the salesman and went over the numbers 3 times.... When getting to the final guido finance guy here comes the extra $699 BS charge. You have to keep fighting them and then 30 minutes later most of it can go away. Don’t let them cheat you. Next comes the high rate financing. I went for it as it can be paid off but beware they will take excessive time to get your tag to you which means more interest fees and potential kickback to guido. Next comes the overcharge for tax and title. I’ve called twice over two weeks on that and still no callback. Maybe never see that again. All I can say is buyer beware and these people are crooks.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2020

    Amazing customer service!!! Al was able to cut the deal that I needed to get the job done thank you so much I will always come back ...

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 30, 2019

    I bought a car yesterday, way too much pressure - was told without a double by both the salesman and the manager that because I got a car with all the... new safety features that my insurance would go down. Yea right it went up $40. I would not have purchased the car had I known that. I hate lair's.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 22, 2019

    The care of my car is the reason I go to Town Center Nissan. They are instantly available, knowledgeable, professional and correct about any issue that... I have. I never have to return for the initial problem to be refixed!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2019

    Awesome group of people they didn’t pressure me into making a purchase for my car and I chooses the repairs that were gonna be done for my car

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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