Town Center Nissan Hours
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional, well-trained and knowledgeable staff. We will maintain a clean, comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions.
Putting our customers first.... Everyday in every way!!
"Our Mission is to provide our customers with a truly exceptional worry free Automotive experience!!"
Oil, Filter Change
Oil, Filter Change (Premium)
Read reviews that mention:
I purchased a pre-owned Mercedes ML 350 from Town Center Nissan on May 25, 2018. Weeks later, I am unable to drive the vehicle due to safety concerns for... myself and child. Agreed upon repairs from Town Center Nissan were NOT performed. I was instructed by the service department to seek assistance from Mercedes due to their limited knowledge. I was quoted $2,382.27 for repairs from Mercedes. I have tried, unsuccessfully, to speak with Town Center Nissan to rectify the situation. I emailed Scott Graap, Scott Middleton, Rick Mathis, Dominique Goodrow, and Aziz Atot THREE times and NEVER received a response. I left a message for Scott Graap and he did not return my call. I spoke with THREE representatives from Nissan corporate who were unable to help and advised me to contact the dealership AGAIN. I would NOT recommend purchasing an automobile from their dealership. Town Center Nissan does NOT exhibit the excellence they promote and lacks integrity. It is my sincere hope you heed my advice and take your business elsewhere; I do not wish this experience on anyone.
To much pressure , push push push wouldn't even give me time to think , I don't like being pressured into anything , left there with a migraine... , went and bought one some where else
We are sorry to hear about your experience, and this certainly not what we strive for at Town Center Nissan. This is also not indicative how we train ...our employees. Please reach out to me directly at your earliest convenience so I can know. how to address this situation & grow as a business in our community. Scott Middleton, General Sales Manager (770) 423-9691 x1378 , email@example.com
Great customer service! I never felt pressured to buy my new car, and every member of the team was friendly and knowledgeable. My car did have to go in... for some minor service, but Revay and Aziz made sure the service was scheduled and completed shortly after purchase.
We are happy to hear about your experience, this is certainly what we strive for at Town Center Nissan. This is indicative how we train our employees.... Please reach out to me directly at your earliest convenience so I can personally thank you for your business. Scott Middleton, Sales Manager (770) 423-9691 x1378; firstname.lastname@example.org
No one responded to my request. I emailed a request for details and more photos but no one responded.
Hey Basil, it looks like we lost communication with you on after discussing a GT-R on Nov 26th. My apologies, Heather Gebhart will contact you immedia...tely.I am also sorry to hear about your experience, and this certainly not what we strive for at Town Center Nissan. This is also not indicative how we train our employees. Please reach out to me directly at your earliest convenience so I can know how to continue to address this situation & grow as a business in our community. Scott Middleton, Sales Manager (770) 423-9691 x1378, email@example.com
I stopped by to buy a new pathfinder. I told them I was ready to buy and I saw online that they had a deal going on. The salesperson knew nothing about... the online prices and that should have been my first clue…We did a test drive and I found a few issues with the car. We went to talk numbers. I started with a pretty low offer because I had shopped and found much better prices elsewhere. Mind you, most of these prices were out of state and I let them know that I wouldn’t be opposed to driving for such a great deal. I still decided to talk numbers and try and work out a deal. When I looked at the pricing sheet I found they added back questionable add-ons (paint protection, $250 floor mats, etc) and that took the price close MSRP again. I questioned these and the salesperson couldn't understand why I questioned the add-ons. Next they give me their financing sheet with payments and asked me which payment looked best. The payments ranged between $900 and $1100. The funny thing is they hadn't pulled my credit yet. When I asked about the interest-rate they couldn't answer me as to what their rate was on the sheet. Again, they seemed baffled that a 900 dollar payment looked bad to me. Who would pay that much a month for a $40000 car? I later figured out they were offering 13.9 interest. When I continued to balk at the numbers, they sent the sales manager over. We discussed my concerns with the price, we discussed my credit (which is really good, just below great), as well as a few concerns I had with the vehicle. He said to sit tight and he would see what he could do. He walked 15 feet away, said something to the salesperson and not two seconds later the person came back over to tell me “I guess you’re headed out of state” and "thanks for stopping by". No additional conversation or negotiation. I called a Nissan dealer in Gwinnett and told them what I was looking for and what I wanted pricewise. When I got there they had already worked up a few options they worked with me to hit my numbers. Thanks to them, I successfully purchased a pathfinder. Plus the new dealer didnt charge for any add-ons except for the dealer fee and they provide 2 years oil changes and maintence.
Do not buy a car from this dealer says he will never get follow-up after you drive off the lot if there are problems. I've been trying for months to get... my car repaired if you're buying it new in late December 2016. The tires were flat when I got it and have flat spots now and they will not return my calls or work with me. They referred me out and then will not honor the advice of the referral repair shop. Steer clear.
This is a company Van Mv 3500 i'm in charge of the maintenance
The service was much quicker this time (oil change), but I felt unappreciated for the simple fact. I was not briefed on the status of my vehicle and no... verbal communication for any recommendations to better serve me with my existing repairs.
My experience so far with Town Center Nissan service center is very positive. They are quick with their work. I appreciate the professionalism with... the customer service
I purchased my 2016 Maxima at Town Center Nissan in June 2015 and have exclusively taken it to the dealership for service since. In the past I have never... had vehicles serviced at the dealership because I expected very high prices for service. Town Center Nissan has absolutely changed my mind. The fees are very competitive. In fact, I recently had all four tires replaced a the dealership and was shocked at the low cost. While the reasonable cost for service has been a pleasant surprise, I've been overwhelmed by the high level of service I receive every time I take my vehicle in for service. The service advisers are wonderful about communicating service needs and options. Everyone I've encountered at Town Center Nissan has also been so friendly and helpful!