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Reviews

Average Ratings

4.8
259 lifetime reviews. Includes reviews of Olathe Kia from DealerRater.com
  • AMAZING!!

    When heading out to buy a car you want it to be by choice. Unfortunately this was not the case for my family. We needed a car fairly quickly and w...


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    When heading out to buy a car you want it to be by choice. Unfortunately this was not the case for my family. We needed a car fairly quickly and we had very strict financial guidelines. With these guidelines we were fully prepared to hear 'no' a lot before we heard a yes! We stopped in to Olathe Kia and John Bartocci was so helpful. He listened to exactly what I was looking for and instead of telling me what I wanted he helped me narrow down my choices. We test drove the Soul and even though it didn't have the space I needed I did learn about all of the amazing features that came standard on all of the Kia's. WOW! After that, every (NON Kia) car I drove just didn't seem to be good enough. Neither did the dealerships as a whole. The entire dealership had a very friendly, family feel to it. I was in no way uncomfortable or frustrated at any moment, which happens a lot while car shopping. We struck up friendly conversation and fun banter with everyone while we were there. John worked very hard on finding me the Sportage in the color that I LOVE and for the exact price that we were looking to pay. They were able to give us the exact deal that we needed without the non-stop back and forth drama. We were absolutely thrilled!! When we came to pick up the Sportage John and Tony Wright made the paperwork and other details a breeze! It was truly one of the easiest car deals both my husband and myself have ever made. My 3 year old daughter was given a giant balloon, we took pictures, John had already pre-set my radio and then synced my phone. It was really like a mini celebration as opposed to a car deal. I absolutely recommend everyone go to Olathe Kia for their next car. I know I will! Thank you so much to John, Tony and the rest of the staff!!! Tina, Todd and Taylor

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent Service
    May 26, 2017

    Samantha was a great help to me in my situation and went out of her way to make sure I was taken care of throughout the process. Through the vario...


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    Samantha was a great help to me in my situation and went out of her way to make sure I was taken care of throughout the process. Through the various cars I test drove to the time it took to get all the paperwork completed. She even helped me get my Bluetooth set up in the vehicle and it was delivered to my workplace! Thank you for the stress-free experience.

    Does recommend this dealer

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  • Awesome experience
    May 26, 2017

    In all of my car purchase over the years, This is the best dealership I have bought from and I will be back. Samantha ROCKS!


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    In all of my car purchase over the years, This is the best dealership I have bought from and I will be back. Samantha ROCKS!

    Does recommend this dealer

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  • VERY AWESOME
    May 17, 2017

    Sam was very kind and outgoing. She was very helpful and went out of her way to help with the purchase of my vehicle. I would recommend her to any...

    Olathe Kia

    Thank you for leaving us this great review. We are very happy to hear that Sam could be so helpful during your purchase. We appreciate your recomm...


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    Sam was very kind and outgoing. She was very helpful and went out of her way to help with the purchase of my vehicle. I would recommend her to anyone that is in the market for a new or used vehicle.

    Does recommend this dealer
    Olathe Kia

    Thank you for leaving us this great review. We are very happy to hear that Sam could be so helpful during your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Olathe Kia Team


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  • Excellent Service
    May 13, 2017

    I liked the good service I have received. Your sales rep Julie Loveless was fun to talk with. She had explained everything you had to offer. Thank...

    Olathe Kia

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Julie. If there is anything mo...


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    I liked the good service I have received. Your sales rep Julie Loveless was fun to talk with. She had explained everything you had to offer. Thank you very much!

    Does recommend this dealer
    Olathe Kia

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Julie. If there is anything more that we can do please come back and see us again. Take care! Best, Olathe Kia Team


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  • Terrible customer service

    Client must stand firm and beg for service when employees reject pleas for repair to car for damage occurred in their shop


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    Client must stand firm and beg for service when employees reject pleas for repair to car for damage occurred in their shop

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Three time Kia owner...never again.
    May 2, 2017

    After spending months hearing the service manager tell me that the major engine trouble I was having with my 2014 Optima was my fault because I ha...


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    After spending months hearing the service manager tell me that the major engine trouble I was having with my 2014 Optima was my fault because I hadn't changed my oil, the recall came out and my engine was replaced. However because of the months I spent driving myself and my child around in an unsafe vehicle, the catalytic converter is now ruined. Which tells me that they replaced an engine but left used , damaged parts in place. Two days after I got the vehicle back, I turn on the defroster only to discover that it doesn't work, nor does my AC. Same service manager tells me that it's going to cost me almost $400 to fix the hole in the hose. I inquired as to maybe this was accidentally damaged while replacing the engine, no ma'am...we don't touch those hoses when we replace an engine. Insulted does not begin to cover that statement. I have sent emails and left messages for Tony Oddo the general manager and not one has been returned. This is my third car purchased from this dealership and because of this, I will NEVER purchase another vehicle from here again.

    Does not recommend this dealer
    Came in for service or repair

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  • Awesome!!!!
    April 10, 2017

    I loved my experience, not just liked! The salesperson was very knowledgable, and inviting, and seemed genuinely kind during the process. She was...

    Olathe Kia

    Mack - We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be ab...


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    I loved my experience, not just liked! The salesperson was very knowledgable, and inviting, and seemed genuinely kind during the process. She was absolutely Awesome!!!

    Does recommend this dealer
    Olathe Kia

    Mack - We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Olathe Kia Team


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  • Great experience here!!
    March 30, 2017

    George Richardson helped me trade in my car and get into a brand new kia optima and he was great..it wasn't the typical car buying expeirence it f...

    Olathe Kia

    Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional servi...


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    George Richardson helped me trade in my car and get into a brand new kia optima and he was great..it wasn't the typical car buying expeirence it felt like everyone one there was trying to help not make money off you. They let you take your time making decisions, dealt with an insurance mess that happened so professionally and no judging..and I ended up saving on my insurance because kias are safer!! Very personable and recommend going here!

    Does recommend this dealer
    Olathe Kia

    Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we¿¿¿re extremely happy to hear that George was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, The Olathe Kia Team


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  • Excellent Dealership
    March 22, 2017

    Excellent service with a smile. I value Ryon Mckivergan's advice. I bought my 2009 Rio new at Olathe Kia preventive maintenance keeps it humming.

    Olathe Kia

    We appreciate you working with our service department to keep your Rio in tip-top shape, Sharon. We'll pass the kind words along to Ryon, and come...


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    Excellent service with a smile. I value Ryon Mckivergan's advice. I bought my 2009 Rio new at Olathe Kia preventive maintenance keeps it humming.

    Does recommend this dealer
    Came in for service or repair
    Olathe Kia

    We appreciate you working with our service department to keep your Rio in tip-top shape, Sharon. We'll pass the kind words along to Ryon, and come back to see us if you need anything at all. Best, The Olathe Kia Team


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