New 888-874-5243 Dealer Website
Used 888-396-5619 Email Dealer
Service 877-461-9591

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.1
Average based on 78 reviews
  • Don't buy from this company

    We bought a truck from this company and what was put in writing on the promise note was not given, other verbal promises were not kept, they made ...


    Show Full Review

    We bought a truck from this company and what was put in writing on the promise note was not given, other verbal promises were not kept, they made a phone call to a window tinting company and told them " to just do whatever to make this woman go away" and it worried that business owner that I would cause problems for him and lastly.....I have left messages for Sean the GM with no return call to fix the problems. Please beware!!!!!!!!

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Business manager literally yelled in my face.

    First-time buyer experience here. I felt very pressured, and I was LITERALLY backed into a corner at one point while the business manager and fron...


    Show Full Review

    First-time buyer experience here. I felt very pressured, and I was LITERALLY backed into a corner at one point while the business manager and front desk worker actually YELLED AND SCOFFED at me once I said I was disinterested in their deal. They are also very pushy about buying from their new lot, even if you expressed your interest in only used vehicles. No other dealers I went to that day acted like this. O'Neill's staff are pretentious and rude. 2/10, points only their prices being decent and the cars themselves looked in good shape. They are very unprofessional and bossy.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Hondas are the best!

    We have been Honda owners of Hondas for over 45 years!! They are the best dependable car, and Honda maintenance always took care of us. In Califor...


    Show Full Review

    We have been Honda owners of Hondas for over 45 years!! They are the best dependable car, and Honda maintenance always took care of us. In California, before we came to Kansas, 10 years ago, they were the top dealers and service providers. This last 10 years, we have had Honda LEASES, every 3 years, with the best service and dealings, in Overland Park. The salesmen were just great! This year, at our renewal, RON NUBERRY was the star player in the game. He was kind, patient and honest. He helped us, and worked VERY HARD to get us the deal we had come for. We enjoyed working with him. We wish him well on his journey in this profession. This world is changing. We will still go back to Honda cars, as they are the most reliable. We love the CR-V that we leased. It's beautiful, too! Thanks, Ron!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • POOR CUSTOMER ENGAGEMENT

    So I bought a new Honda Pilot on 6/17/2015. I wrote the check for part, financed rest, signed all the paperwork and drove the vehicle home. It was...


    Show Full Review

    So I bought a new Honda Pilot on 6/17/2015. I wrote the check for part, financed rest, signed all the paperwork and drove the vehicle home. It was a good experience working with their sales rep Ron Ruberry and the finance guy whose name I cant remember. But since then it has been a bit of a nightmare. Every day for the last 4-5 days I get 2-3 calls from the dealership saying I need to come back and see them but no one would explain why. I have asked multiple times to explain why do they need me there but I have received no proper response except repeated calls and vms. This has almost reached a point of harassment in some respects. I have saved voicemails and text messages from them in case anyone wants to see it.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service NOT

    After years of trying to Deal with this local honda store I have had many issues with them and will probably not return. It's all about the money/...

    Dealer Response

    Thank you for communicating to us that there is an issue in the way your service has been handled. Customer service is our top priority at O'Neill...


    Show Full Review

    After years of trying to Deal with this local honda store I have had many issues with them and will probably not return. It's all about the money/bottom line with them. Customer service is lacking.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for communicating to us that there is an issue in the way your service has been handled. Customer service is our top priority at O'Neill Honda and we never want a customer to feel as if their needs have not been met. Could you give my Service Department Manager a call directly as he would really like to find out a few details of what has occurred and address any issues that remain unresolved. His name is Randy Francis and his direct line is (913) 383-4154. If for any reason you are unable to contact him on his direct line you may also call our main line at (913) 648-5400 and ask the receptionist to page him. Shay Scherer Client Concierge Manager


    Hide Full Review
  • Wonderful Car Buying Experience from O'Neill Honda

    We worked with Ryan Grable and Ray Payan to buy our first Honda Odyssey. They were both very professional to work with, and educated us throughout...

    Dealer Response

    Thank you very much for your review! Ray and Ryan are great to work with. Please let us know how we can continue to assist you in all of your vehi...


    Show Full Review

    We worked with Ryan Grable and Ray Payan to buy our first Honda Odyssey. They were both very professional to work with, and educated us throughout the entire process. I would highly recommend O'Neill and Ray & Ryan to anyone looking to buy or lease a car. Great experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your review! Ray and Ryan are great to work with. Please let us know how we can continue to assist you in all of your vehicle needs. Shay Scherer Client Concierge Manager


    Hide Full Review
  • Poor salesperson

    Poor salesperson. Must be new has know idea how to make a car deal.


    Show Full Review

    Poor salesperson. Must be new has know idea how to make a car deal.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • junk city

    i used to buy from oneill all the time 25 years ago but they have gotten greedy and the sales manager does not have a problem with selling you a v...


    Show Full Review

    i used to buy from oneill all the time 25 years ago but they have gotten greedy and the sales manager does not have a problem with selling you a vehicle that will come back on a tow hook the next day or even the same day from serious problems that they know about (bad brakes) they have had several problems all the salespeople seem to be better than you are and try to corral you into financing even if you have cash (do not) buy a used car here you will be treated like garbage after you sign the papers they will sue you for breach of contract after selling you a vehicle they know is junk . this dealer has gone through many changes over the years none of them good for the buyer ( beware) you can get the same car a thousand dollars cheaper anywhere with lower miles in better condition ( BAD DEALER ) slippery and cunning

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New Car Purchase

    No matter which area dealer you buy from, I do recommend shopping on-line a getting a quote from more than one dealer. We started with O'Neill Hon...


    Show Full Review

    No matter which area dealer you buy from, I do recommend shopping on-line a getting a quote from more than one dealer. We started with O'Neill Honda and was close to closing when other quotes suggest we may be able to get a better purchase price. Once presented and discussed with O'Neill Honda, they were supportive and made us a best offer. We are repeat customers with O'Neill Honda and can speak to their quality service department. Getting the best price is the responsibility of the buyer; however, the overall experience excellent. The features on the new Honda are exciting for quality vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Easy buying experience, fair prices, great staff!!

    Fantastic experience...the sale price on the vehicle we bought was great, and I got $1300 more for my trade-in than another dealer had previously ...


    Show Full Review

    Fantastic experience...the sale price on the vehicle we bought was great, and I got $1300 more for my trade-in than another dealer had previously offered. Very down to earth salesmen and staff. When you go, ask for Dan Records...he's fantastic! Very helpful and tells you like it is. Jason Dodd does a great job of helping you find the best financing options for your new vehicle. We live an hour away and hadn't bought a car from this dealer since 1969 when it was O'Neill Oldsmobile...apparently we have been missing out, what a great experience! We would absolutely send our friends and family to Dan Records at O'Neill's!

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review