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Reviews

Average Ratings

4.5
397 lifetime reviews. Includes reviews of O'Neill Honda from DealerRater.com
  • Terrible Online Sales!

    I had a terrible experience with the online sales department. They just were trying to make me come in and I wanted more information I live over 2...


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    I had a terrible experience with the online sales department. They just were trying to make me come in and I wanted more information I live over 2 hours away I'm not just running up there just to look at something I might be interested in. Finally got the VIN however they sent the wrong one. They tired to inform me that the vehicle they sent had everything I wanted. I had to convince them they sent me the wrong one. Then they sent me the right information but would not apologize. I told them I wasn't impressed with their customer service and would look into another dealership and they STILL did not apologize. Rude! I wouldn't do business there.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • was a pleasure doing business with the staff members
    April 24, 2017

    Our sales specialist Michael Stock was very friendly and knowledgeable. Sean Weiss , the general sales manager was very helpful in sharing inform...

    O'Neill Honda

    Thank you so much for the kind words. I am very happy you enjoyed your experience here at the store. If you or Bob ever need anything, please feel...


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    Our sales specialist Michael Stock was very friendly and knowledgeable. Sean Weiss , the general sales manager was very helpful in sharing information so that we could make an informed decision. Even the financial specialist, was knowledgeable, quick and friendly. I would recommend shopping at O"Neill Honda again

    Does recommend this dealer
    O'Neill Honda

    Thank you so much for the kind words. I am very happy you enjoyed your experience here at the store. If you or Bob ever need anything, please feel free to contact me. Best, Sean Weiss


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  • Great car buying experience
    April 10, 2017

    Salesperson and other staff were patient, extremely helpful and did not pressure or intimidate me. I walked away from another dealership due to t...


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    Salesperson and other staff were patient, extremely helpful and did not pressure or intimidate me. I walked away from another dealership due to the pressure sell tactic used.

    Does recommend this dealer

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  • Great
    April 7, 2017

    Nice location and not an overwhelming group of people to make you feel forced to buy immediately. Considered what I wanted and the price area I n...


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    Nice location and not an overwhelming group of people to make you feel forced to buy immediately. Considered what I wanted and the price area I needed.

    Does recommend this dealer

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  • If you want to feel bad

    Spent several days trying to buy a used car. Requested best price from online. Found out they want full price and will not move. Really felt like ...


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    Spent several days trying to buy a used car. Requested best price from online. Found out they want full price and will not move. Really felt like I was an inconvenience or a bother. Almost paid full price and decided never to shop with Oneill Honda again. Buyers, please do your home work on the value of your trade and the cost of what your buying. Don't get pressured to pay full price. A customer should feel good about their car deal.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • its a car
    March 6, 2017

    It's a honda, a good car. I don't care for the "Term Care Select" add-on option, but maybe it's just me.

    O'Neill Honda

    Mr. Steddum, I have left you a message regarding your issue. The O'Neill family has been in business since 1933 and only provides products and ser...


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    It's a honda, a good car. I don't care for the "Term Care Select" add-on option, but maybe it's just me.

    Does not recommend this dealer
    O'Neill Honda

    Mr. Steddum, I have left you a message regarding your issue. The O'Neill family has been in business since 1933 and only provides products and services that have value to our customers. That being said, the Term Care Select you have will provide you with; 1 complete set of brake pads and their installation. 1 battery and its installation. 1 set of wipers installed. 1 wheel alignment. Replacement of any fuses or bulbs. It provides you Roadside Assistance and a loaner vehicle while repairs are made. It also provides you with Key Replacement, up to 1 per year. Please contact me as to what was done and where, it seems you may have gotten bad information. Best, Sean Weiss General Sales Manager O'Neill Honda 913-383-4151


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  • AWESOME customer service..FABULOUS financing Mgr
    January 31, 2017

    O'Neill has taken care of me not once but twice. I bought a 2015 Honda Accord LX and had credit issues at the time but was able to still make the...


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    O'Neill has taken care of me not once but twice. I bought a 2015 Honda Accord LX and had credit issues at the time but was able to still make the purchase. Listened to the advise of the finance manager, Peter Sargent who went out of his way to help me get into a program to buy a nice car to help rebuild my credit. I told his advise, he told me pay on time for 2 year and come back and upgrade to what I really wanted. Here it is 2 years later and I drove home with the upgrade I want with a much lower interest rate. I truly appreciate the kindness & honesty from Mike my salesman and for the finance manager Ray Payan for remembering me from 2 years ago and his willingness to make me a good deal. Ray was very pleasant to work with and serious about making me a great deal and he kept his word with no haggling or pressure and that's what I love about O'Neill Honda. They don't have to pressure people into buying cars..their professionalism and kindness makes the decision an easy choice so for that I am extremely grateful and happy!

    Does recommend this dealer

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  • Fairly effortless
    January 8, 2017

    The wait time to finish everything was a little longer than what I expected but super friendly and helpful staff. I will definitely go back to th...


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    The wait time to finish everything was a little longer than what I expected but super friendly and helpful staff. I will definitely go back to this dealership if I ever trade again.

    Does recommend this dealer

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  • Easy buying experience

    Our intent was to buy one car but Deborah and the entire staff made the process easy & fast, we returned the next day & purchased a second car. ...


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    Our intent was to buy one car but Deborah and the entire staff made the process easy & fast, we returned the next day & purchased a second car. Deborah took the time to answer all our questions & made sure we knew all the functions of the cars before we left the lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding buying experience
    January 2, 2017

    I dreaded having to buy a new car after my recent accident, but O'Neill Honda staff and more specifically Deborah Morgan provided a great price, s...


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    I dreaded having to buy a new car after my recent accident, but O'Neill Honda staff and more specifically Deborah Morgan provided a great price, smooth flow through the process, and great customer service to ensure that I was getting the vehicle that I expected.

    Does recommend this dealer

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