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Reviews

Average Ratings

4.1
1568 lifetime reviews. Includes reviews of Mac Churchill Acura from DealerRater.com
  • Great experience!

    James Jones was amazing from the start. Very kind, professional and helpful. Helped get me the deal that worked with my needs, wants and budget. D...

    Dealer Response

    Lisa thanks for sharing your experience. I'm always glad to hear that the team and a team member took great care with you. We will be sure to pa...


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    James Jones was amazing from the start. Very kind, professional and helpful. Helped get me the deal that worked with my needs, wants and budget. Dare in finance also did a wonderful job. He was careful about explaning everything, answering all our questions and yet was fast, so we didnt spend too much time there. I would absolutely say "go see James at Mac Churchill Acura".

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lisa thanks for sharing your experience. I'm always glad to hear that the team and a team member took great care with you. We will be sure to pass on the good news to James. Thanks for becoming a part of the family. My best, Mac Churchill


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  • Easy and Hassle free
    March 25, 2017

    I had put in a request several months ago online for a vehicle at Mac Churchill Acura. I had been contacted multiples of times but never got a gre...


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    I had put in a request several months ago online for a vehicle at Mac Churchill Acura. I had been contacted multiples of times but never got a great salesman until Bruce called me. We worked everything prior to coming in. I came in but Bruce was busy so he put me with an awesome salesman named Dillon. Together the both of them got me an awesome deal and sent me home in a new vehicle. These guys should work more deals together because they kill it!

    Does recommend this dealer

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  • Disbelief

    Came in one evening. I left came home and told my wife I was going to wait on getting another car. Don Mahand our saleman call me the next day. F...


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    Came in one evening. I left came home and told my wife I was going to wait on getting another car. Don Mahand our saleman call me the next day. For some reason I took her back with me. My wife and I especially my wife hate buying cars. We left more than happy. We both agree the best buying exsperiance we have ever had. From Don and everyone we came in contact with was great. I would definitely recommend Mac Churchill Acura to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Skip the service dept! Beware!!

    Came here for an oil change a couple weeks ago. The service dept was horrible and that is an understatement. Service reps were rude and very short...


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    Came here for an oil change a couple weeks ago. The service dept was horrible and that is an understatement. Service reps were rude and very short with you. I guess I came in at a busy time because it took 2 hours to receive my car. The lobby was packed, no we're to sit with out touching elbows with someone. Service advisors were gossiping about their weekends, meanwhile there was no bottled water or refreshments. When I got my car back, after 2 hours, it had not been washed as they promised, they simply through paper mats down over the dirt and called it a day. Didn't even rotate my tires. I guess quality or comfort is not a priority to them. Will not be returning. Beware!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I got my car.
    March 21, 2017

    My husband and I have been waiting a while for another car. I had my heart set on a RDX. Two trips to this dealership is what it took. They had my...


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    My husband and I have been waiting a while for another car. I had my heart set on a RDX. Two trips to this dealership is what it took. They had my car but my husband (not me) is a salesman himself. There was a nice match between my husband and the salesman. James Migl, thanks for staying in the duel. You are professional and I know I can call you with questions I may have.

    Does recommend this dealer

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  • Great Customer Service

    I had the pleasure of having Dilip Patel as my sales associate. He went above and beyond to make sure I got into the vehicle I wanted. I would rec...

    Dealer Response

    Michael, thanks so much for the good words. We will make sure to pass it along to Dilip. We look forward to serving you again. Thanks - Mac Chu...


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    I had the pleasure of having Dilip Patel as my sales associate. He went above and beyond to make sure I got into the vehicle I wanted. I would recommend anyone looking to buy a used car see him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael, thanks so much for the good words. We will make sure to pass it along to Dilip. We look forward to serving you again. Thanks - Mac Churchill


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  • Easy Buy
    March 13, 2017

    This was absolutely the best buying experience ever! The sales rep Chelsea was the most helpful sales person I have ever encountered. The wide sel...


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    This was absolutely the best buying experience ever! The sales rep Chelsea was the most helpful sales person I have ever encountered. The wide selection and ease of financial options were truly great. I will always drive business they're way any time I can.

    Does recommend this dealer

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  • BEWARE !!!
    March 9, 2017

    THE ABSOULTE WORST ! I WOULDNT EVEN GIVE THEM 1 STAR IF I DIDNT HAVE TO! THESE PEOPLE ARE FRADS !!!!! MY FIANCE AND I CAME IN JUST TO LOOK AT CARS...


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    THE ABSOULTE WORST ! I WOULDNT EVEN GIVE THEM 1 STAR IF I DIDNT HAVE TO! THESE PEOPLE ARE FRADS !!!!! MY FIANCE AND I CAME IN JUST TO LOOK AT CARS B/C THEY HAD AN AD POSTED ON OFFER UP FOR $500 DOWN ! WE WENT AND THEY TOLD US THE CAR WE HAD TO TRADE IN HAD ENOUGH EQUITY ON IT TO WHERE WE CAN GET TWO CARS!!! ALL WE HAD DO WAS PUT DOWN $1000 FOR BOTH CARS PLUS THE TRADE IN ONE OF OUR CARS AND WE WOULD BE PAYING THE SAME AMOUNT WE WERE ALREADY PAYING A MONTH FOR BOTH CARS THAT WE ALREADY HAD(WHICH WAS A LIE ) . AFTER THE DEAL WAS DONE (WELL THATS WHAT THEY TOLD US ) WE WERE ABLE TO DRIVE OFF THE LOT WITH AN ACURA AND A MERCEDES BENZ .AND THE CAR I WAS ORGINALLY DRIVING I GAVE AWAY . A WEEK PAST BY AND THEY HAD ME COMING UP THERE TO SIGN PAPERWORK FOR ONE OF THE CARS CAUSE "THE BANK CHANGED THEIR MIND" SO I HAD TO GO WITH ANOTHER BANK WHO APPROVED ME ....(SKETCHY) AND AT THE TIME THE CHECK ENGINE LIGHT HAD CAME ON FOR THE MERCEDES I TEXTED MY CAR SALESMAN ( EUGENE AND LAITH ) WHICH THEY BOTH IGNORED !A FEW MORE DAYS PAST BY AND I HAD TO GO UP THERE TO SIGN MORE PAPERWORK B/C THIS BANK "CHANGED THEIR MIND" AS WELL AND I SPOKE WITH LAITH ABOUT MY CHECK ENGINE LIGHT BEING ON AND HE SAID THEY IS NOTHING THEY CAN DO ABOUT IT B/C MY WARRANTY HASNT KICKED IN YET . .. IT KEPT BEING THE SAME STORY TWO TIMES AFTER THAT SO FINALLY THE FINAL BANK SAID THEY APPROVED ME! BUT I HAD TO DO A INTERVIEW WHICH I KNEW NOTHING ABOUT UNTIL THEY CALLED ME .SO WHEN THEY CALLED ME AND WERE ASKING QUESTION I ASKED WHICH CAR WERE THEY TALKING ABOUT B/C I HAD DROVE OFF WITH TWO CARS AND THEY TOLD ME I NEED TO TALK TO THE DEALERSHIP. SO I CALLED DAVID IN FINANCES TO ASK THEM WHAT THEY WERE TALKIING ABOUT AND HE TELLS ME IM NOT SUPPOSED TO MENTION THE OTHER CAR THEY DONT NEED TO KNOW ABOUT THAT ( SKETCHY ) BAND I WAS LIKE WHY IF I GOT THEM TOGETHER HE WAS LIKE THEY DONT NEED TO KNOW JUST TELL THEM ABOUT THE MERCEDES . SO WHEN THEY CALLED AGAIN EVERYTHING HE TOLD ME TO TELL THE BANK I TOLD THEM . A FEW DAYS LATER I GET A CALL TELLING ME I HAD TO GO UP THERE AGAIN BECAUSE THEY DENIED ME AND I FAILED THE INTERVIEW . SO THEY FOUND ME ANOTHER BANK I GO UP THERE TO SIGN I WAITED UP THERE FOR A ENTIRE HOUR AND NO ONE CAME TO ME AND SAID ANYTHING TO ME BESIDES THE LAITH WHO SOLD ME THE CARS. SO I LEFT .A WEEK GOES BY AND I HAVENT HEARD ANYTHING FROM ANYBODY . I CALLED UP THERE BC WE WERE READY TO PAY NOTE FOR BOTH CARS AND THEY TELL ME I NEED TO BRING MY MERCEDES BACK AND IM LIKE FOR WHAT AND THEY TOLD ME THEY COULDNT FIND A DEAL FOR ME , I ENDED UP SPEAKING TO THE DIRECTOR (WHO WAS A SUPER RUDE ) COME TO FIND OUT IT WAS A "MISCOMMUNICATION "ON THEIR END NO ONE INFORMED ME WE WERE DOING TO DIFFERENT DEALS AND THE DEAL THAT WE AGREED TO AND DISCUSSED IS NOT THE DEAL THAT ACTUALLY HAPPEND , THE ORIGNAL DEAL FOR 2 CARS FOR 1000 DOWN AND MY TRADE IN ONLY WENT TO ONE OF MY CARS INSTEAD OF BOTH LIKE WE DISCUSSED AND AGREED TO THEY WERE TRYING TO GET MY MERCEDES FOR 0 DOWN.AND I LET THEM KNOW THAT NOT WHAT WE AGREED TO AND THEY KEPT SHIFTING BLAME ON ONE ANOTHER .. ALL IN ALL THEY TOOK ADVANTAGE OF ME B/C I WAS YOUNG AND DONT KNOW TO MUCH ABOUT CARS AND I ENDED UP LOSING MY CAR B/C A DEAL THAT I THOUGHT WAS ORGINALLY DONE IN THE FIRST PLACE ! I WILL NEVER RECOMMEND THIS CIRCUS TO ANYONE ! RUN IN THE OPPOSITE DIRECTION !!!

    Does not recommend this dealer

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  • My experience at the dealership two days ago

    Our representative Joshua was very polite and respectful and wanted us to get the best deal possible. I had brought a GMC Deneli and he was so res...


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    Our representative Joshua was very polite and respectful and wanted us to get the best deal possible. I had brought a GMC Deneli and he was so respectful and good my wife end up getting a car also which was an Acura ILX. Our respresentive gave us his personal cell phone number if anything were to go wrong. I called him and told him the airbag light was on my GMC he quickly gave my a loaner car and took my car to the service department. Joshua was a man of his word knowing I just purchase the vehicle. Great guy and I can say I gain a friend. If you are looking for a car go to Joshua someone that has a caring heart. Thank you Joshua. Mac ChurchHill Acura go see him in Fort Worth Texas.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joseph "Ling Ling"

    Ling Ling was awesome and very polite with my wife and I. We purchased two vehicles in one week. He's kept close contact with us and plan on buyin...


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    Ling Ling was awesome and very polite with my wife and I. We purchased two vehicles in one week. He's kept close contact with us and plan on buying another vehicle soon.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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