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Reviews

Average Ratings

4.8
Average based on 124 reviews.
  • Most enjoyable, effortless car purchase ever

    I've been purchasing our personal vehicles on line from all across the country for over a decade. My experience with TexasCarsDirect is the way yo...


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    I've been purchasing our personal vehicles on line from all across the country for over a decade. My experience with TexasCarsDirect is the way you hope and dream purchasing a car should be. I dealt with Dewayne. I called within hours of the picture-less listing of the car they had just taken in. Dewayne sent a couple photos from his phone and I secured the car. I flew to Dallas today and they picked me up at the airport. Within minutes the car was brought around for me to test drive. It was close to pristine. Dewayne asked me how I liked it. I mentioned two details that weren't right. He immediately had one of his staff take the car back around and said it would be corrected by the time we finalized the paperwork. It was. You can literally get in and out on the road in 60-90 minutes. These folks are honest and genuinely care about satisfying their customers. I will always check with them first in the future. I can not recommend Dewayne and TexaxCarsDirect more. If you're looking for a great deal and effortless transaction on a luxury pre owned car, this is the best out there. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • This really, really was a great experience

    This was our first purchase at TexasCarsDirect, and we weren't sure what to expect, especially being out of state. Initial calls were professiona...


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    This was our first purchase at TexasCarsDirect, and we weren't sure what to expect, especially being out of state. Initial calls were professionally answered and confidence instilled in the vehicle and, more importantly, them. I flew in, grabbed a cab to the dealership, saw and test drove the car for the first time and was out in about 30 minutes. I remain impressed with their ability to make the transaction as simple and straightforward as it was. They should instruct other dealerships on how not to alienate a customer at the time of signing on the dotted line. I’ve never spent so much, so easily before. A word about their facility – completely unremarkable and unimpressive from the outside. I actually told the cabbie to wait to make sure this was the right place. I still gave the facility a 5-star for the same reason my cars go to a mechanic that runs a 'working garage' - no pretensions, just straightforward, honest expertise. How refreshing. We WILL buy from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Recent Buyer

    They primarily sell 2 year old Mercedes. So, if you are buying the older trade in models, don't expect the red carpet treatment. Overall, they did...


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    They primarily sell 2 year old Mercedes. So, if you are buying the older trade in models, don't expect the red carpet treatment. Overall, they did very well compared to all the other car salesmen I had to deal with in the metroplex...obnoxious. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Cients are not number, they are actual people

    We bought a CPO automobile 10 days ago. The facility is little out of way but with the technology available today, anthting can be tracked down. I...


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    We bought a CPO automobile 10 days ago. The facility is little out of way but with the technology available today, anthting can be tracked down. I am sure this dealer has online presence and followers. In my 45 year of experience, this was the first time you buy a car, pay a handsome price but, the salesman refuse to fill up with the gasoline. The logic used was, if we fill all the cars we sell it will cost lots of money. You need to put a profit against that logic. There is zero pressure whic is very good.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Car Purchasing process Ever!!

    This was the best car purchase process I have ever experienced. This is how every car dealership should be. No hassle at all. Everyone was very fr...


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    This was the best car purchase process I have ever experienced. This is how every car dealership should be. No hassle at all. Everyone was very friendly and answered any questions that I had. Seth was Awesome. He made the process very easy and had superb customer service, I would definitely recommend to anyone looking to buy a luxury car!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Didn't completely disclose

    Easy process, fair pricing. I've bought two cars here. I am, however, disappointed with my last purchase. We're getting a lot of chips on the hood...

    Dealer Response

    Dear Benz Lover-I am sorry to read about any disappointment you have had with any part of your purchase. I don't know who you are, or which vehicl...


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    Easy process, fair pricing. I've bought two cars here. I am, however, disappointed with my last purchase. We're getting a lot of chips on the hood of our Mercedes and the dealer, upon inspection, informed us the car had been repainted. They did not disclose this when we purchased even though we asked a lot of questions about any accidents or damage. They did disclose that they replaced the windshield, but it is definitely wavy and they would not replace it within the one year warranty they have through their windshield repair. I'd go again but would ABSOLUTELY asked a lot of questions.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Benz Lover-I am sorry to read about any disappointment you have had with any part of your purchase. I don't know who you are, or which vehicle you purchased, but please reach out to me personally so I can confirm your concerns and take advantage of any potential warranty that you might have. Pete Bulban 972-243-3400.


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  • The way car buying should be!

    Nothing worse than buying a car. The dealership hustle makes the experience miserable and I find myself entering the dealership hostile and angry,...


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    Nothing worse than buying a car. The dealership hustle makes the experience miserable and I find myself entering the dealership hostile and angry, ready for battle. But thanks to Texas Cars Direct, those days are over! Straight pricing, no up sales, quality vehicle and nice people. Who could ask for more? I made the deal over the phone (I live 200 miles away) and asked Adam for the out-the-door price so I could bring a cashiers check. My jaw hit the desk when he gave me the number 20 seconds later. No attempt to sell me anything: "Here's the price, hope you love the car". 5 days later I drove away in. MB S550 and now 2 weeks later cannot believe what a pleasure it was. I'll be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easiest way to buy a quality car!

    We are on our third Mercedes from Texas Cars Direct and the quality, the no-hassle, buying process and the selection outshines any other dealer we...


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    We are on our third Mercedes from Texas Cars Direct and the quality, the no-hassle, buying process and the selection outshines any other dealer we have ever dealt with. I fully recommend this dealer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience

    This is what a car purchase experience should look like. I worked with Seth throughout the entire process and he has been exceptional answering al...


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    This is what a car purchase experience should look like. I worked with Seth throughout the entire process and he has been exceptional answering all the questions. Pre-During-Post sales cycle was easy and I feel that I received fair value for my trade in and exceptional price on my dream vehicle. Team at Texas Cars Direct went above and beyond post sale to accommodate me when it came to servicing my car while I was on vacation. Highly recommend them and would definitely consider buying my next car from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Greatest Place in Dallas to buy M. Benz

    Have just made our third purchase of luxury vehicles from Texas Cars Direct. All three transactions have been consistently remarkable! Very nice, ...


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    Have just made our third purchase of luxury vehicles from Texas Cars Direct. All three transactions have been consistently remarkable! Very nice, laid back atmosphere, with cheerful, non-pushy employees. They make test driving a breeze because they let you go without a sales person, so there is no distraction or pressure. They will also let you take it to a mechanic of your choice for a look over. Takes about 15 minutes, start to finish, to purchase a car. All 3 of our vehicles were in great condition and we have had no problems with them. They seem to buy very reliable cars to begin with and they are clean inside and out. Will continue to brag on them and highly recommend them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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