Capital Ford Lincoln of Rocky Mount

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 4, 2019

    I was truly impressed with my service. They were professional, courteous, and knowledgeable. My vehicle was repaired in one day. I will use this company... again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 25, 2019

    My was exceptional and pleasing. Will use again if needed. Friendly and fast service. Hopefully one day I can buy a car from there also.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 18, 2019

    The best customer service I’ve ever experienced in my 30 plus years of car ownership! Very professional and did not feel like they were trying to over-charge... me and rush through to a solution. I look forward to visiting this service center again!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 22, 2019

    Chris, Danny and Will are great to work with. Thank you for your help and answering all questions. Thank you for the extra time explaining all the features... and the extended warranty. Easy- great experience buying the Explorer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 4, 2019

    Car looked amazing.. like a brand new car they even paid a couple extra days on my rental. It was worth the wait. This my second car I done had reapaired... and every time I came out a satisfied customer

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 12, 2019

    I had been shopping around for a Jeep Wrangler. After several disappointing encounters at other dealerships I found a Jeep I wanted to look at on their... website. I drove over and took a look at it had some questions about it possibly being in a wreck due to some hood fitment issues. The salesperson looked it up and said that it had been in a collision at some point. (Kind of disappointed at that point). I stated I had seen another Jeep on their website but it was located at a sister dealership 60 miles away. The sales person stated they could have it on the lot the same day. Within 2 1/2 hours I got a call that it was on location. Went over, looked it over, test drove it and had signed the papers with 1 1/2 hours. This was by far the easiest vehicle purchase I have done to date. I would highly recommend the sales team.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 12, 2019

    Wonderful job and great people who were curtious and kept us informed of the progress. We were very pleased by everything and the car looks great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    May 4, 2019

    Rebecca is great to work with. She listened to my needs and worked to help me find the right truck. When she didn't know the answer she did not hesitate... to find the correct answer, right away. In the end, I wish I had gotten more for my car since it needed no reconditioning. Now it's listed for $3,500 more than what they paid me. I'd recommend Rebecca for anyone looking for a vehicle, but be sure to do your homework and don't forget to check out the local competition.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    April 30, 2019

    Good overall with me,I would go back if I had to,but I hope I don't have to because I love my car thank you sincerely

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 10, 2019

    Free professional helpful did not feel like a hassle to buy something. These guys really know what they're doing. I went in and they help me find something... within my budget.

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    Shopped for a used car
    Did make a purchase
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