The customer service we experienced in purchasing our first Range Rover from Land Rover Bedford was fantastic. Jonathan Parker was patient and helpful throughout all aspects of the transaction. He was communicative throughout the process and thorough in his presentation of the car and it's technology/ systems upon delivery, spending an hour to make sure we were confident in every feature the car has. Not only that, he followed up multiple times in the following week to make sure we were satisfied. In an industry where good customer service is not always a given, Jon's great service exceeded our expectations!
Paige, we are so incredibly happy to hear that Jon and the team at Land Rover Bedford could exceed your expectations! Thank you so much for taking the time to write this thoughtful review.
I worked with Jonathan Parker at Land Rover of Bedford. Jon was patient, informed and willing to find a middle ground we could agree on when I purchased a used vehicle off this lot. He is a skilled salesperson and I would recommend working with him to anyone. I love the ride, and I appreciate his honest interactions in arriving at a deal. Thanks Jon! Go see him if you need a car! Shout out to Dawn Marie in service too - she is great.
Thank you for the positive feedback, Tony! We're glad Jonathan had the opportunity to assist you and are thrilled to hear that you're enjoying your new vehicle. We appreciate you being a Land Rover Bedford customer and look forward to your next visit with us!
From my first interaction on the phone with Mae M, I knew that Land Rover Bedford was going to treat us well. Once we arrived at the store, Nic Blaney greeted us and listened to what we were looking for. He showed us two vehicles which was perfect because we also had our 9 month old with us. After test driving we purchased the exact car Nic knew we would like from listening to what we wanted. Negotiating terms was easy and then we had the pleasure of working with Mike the next day to sign the paper work. What I liked most was that no one at this dealership tried to sell us anything that we didn’t want. They listened to our needs and presented what they thought we might like- they were spot on with every part of the sale. Nic has also checked in with us since the purchase and I am happy he did because I had a few new questions about some of the controls. Thank you to everyone for selling us a fantastic vehicle.
Thank you for this great review, Henry! It makes our day to hear that Mae, Mike, and Nic went above and beyond for you! We're glad you had a five-star experience with our team at Land Rover Bedford, and that our team could answer all your questions about your new vehicle! We hope you'll let us know if you have anymore questions or concerns in the future!
Drama free purchase.
Excellent customer service. Very clean and welcoming environment. The employees all work together as a team to ensure you are well taken care of. I certainly will return. Thank you all.
It was our pleasure, Shelly! We appreciate you coming to visit us here at Land Rover Bedford and are delighted to hear that our team took great care of you throughout your experience. Thanks for your business, and we'll see you next time!
Nicholas and the crew at LR Bedford did an excellent job with this transaction. Very patient through the process. Not a pressured environment, but quietly confident in their product. I now have a new Defender.!
Congrats on your new Land Rover Defender, Don! It was our pleasure to assist you during your recent purchase!
Land Rover Bedford
Superb dealership and amazing salesman! I had been to several dealerships in the New England area in search of the perfect vehicle. The search was over the moment my husband and I met Nicholas Porriello in the Land Rover lot. Nicholas was extremely knowledgeable, as well as, approachable, professional and kind. My experience from start to finish was seamless and stress free! Thank you Nicholas!
We're so glad to hear that Nicholas provided you & your husband with a five-star experience, Cheryl and we'll be sure to share your kind comments with him. Your business is much appreciated by all of us here at Land Rover Bedford, and we hope to see you again in the future!
Service too expensive.
$ 276 for an oil change on my Jaguar XE; and they over filled it. Had to siphon some oil out to get it right. Won’t be going back here again.
Hi Jim, thank you for bringing this to my attention. It's hard to hear that we lost your business during your recent service, and wish to discuss your visit further. Thanks, Noah Sanders - Service Manager - (603) 623-8500 x 5105.
Salesman Travis King is Great!
I just bought a 2020 Discovery Sport and Travis made the process smooth and seamless. He answered all my questions and took care of everything. Some new purchases take all day but I was in and out in 20 minutes. Completely recommend.
Thank you for recommending Land Rover Bedford, Ethan! We're so happy to hear that Travis earned your 5-stars during the purchase of your new Discovery Sport. See you next time!
The best car purchase experience I have ever had!
I purchased my first Land Rover from Land Rover Bedford, NH and it was an exceptional experience. Travis King was our sales contact and he was friendly and knowledgeable and most importantly: reasonable. We never felt pressured and did not have to go through a lengthy and uncomfortable back and forth negotiation. They were fair and transparent. Also, they made purchasing a vehicle amidst the covid 19 pandemic a safe experience. Without hesitation I recommend Land Rover Bedford.
Thank you for recommending Land Rover Bedford, Michelle! We're so happy to hear that Travis was able to help you with the purchase of a new Land Rover! We look forward to seeing you at your first service appointment!
Just bought two Range Rovers from Nick. He was fantastic. He made the process so easy and delivered the cars right to the house. I highly recommend!
Thank you for recommending Land Rover Bedford! We will pass along your kind words to Nick! Enjoy your new Range Rovers this summer!