New 866-906-2394 Dealer Website
Used 877-470-3531 Email Dealer
Service 877-596-8584

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Reviews

Average Ratings

4.8
Average based on 405 reviews
  • Fantastic Internet/Sales experience at Star Ford!

    The team at Star Ford was excellent to work with online and in person. I started my search across a variety of dealers, but found Star Ford to off...

    Dealer Response

    Thank you so much for your kind words. We are pleased to be able to get you the car you wanted to buy!


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    The team at Star Ford was excellent to work with online and in person. I started my search across a variety of dealers, but found Star Ford to offer the most attention and fastest response. They found the car I wanted at the price I wanted to pay. Highly recommend to anyone looking to purchase a Ford.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words. We are pleased to be able to get you the car you wanted to buy!


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  • Recall Serviced, Quick and Easy.

    The experience was beyond what I was expecting. Everything was explained to me before hand, and an honest estimate of the time it would take to c...


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    The experience was beyond what I was expecting. Everything was explained to me before hand, and an honest estimate of the time it would take to complete was given to me. To my surprise I was notified that my car was finished and entire hour EARLY! Based off my experience, I would recommend anyone Ford owner I know to come to you for service to their vehicle.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Star Ford Dealership in Glendale, CA

    Very friendly and professional people. My car was ready earlier than promised.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Robert! Please let us know if you have any ad...


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    Very friendly and professional people. My car was ready earlier than promised.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Robert! Please let us know if you have any additional questions about services you received and thank you again for choosing Star Ford Lincoln!


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  • My 2008 Bullitt

    After a years wait, the recalled driver side airbag finally arrived. I made an appointment for the airbag plus "The Works" multi point check up wi...

    Dealer Response

    We're so happy to hear that we were able to help you, John! We look forward to your next visit!


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    After a years wait, the recalled driver side airbag finally arrived. I made an appointment for the airbag plus "The Works" multi point check up with all-synth oil change. In at 7:30. Ready for pickup at 4. Not too bad! Now waiting for the recalled passenger side airbag.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We're so happy to hear that we were able to help you, John! We look forward to your next visit!


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  • annoying

    Service was good and was timely. Only comment is that a bottle of gas additive was left to be used when the tank was filled - with the no cap tan...

    Dealer Response

    Don, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so h...


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    Service was good and was timely. Only comment is that a bottle of gas additive was left to be used when the tank was filled - with the no cap tanks you cannot put the bottle neck into the gas opening as it will lock in place, the liquid will drain out onto the floor and the bottle cannot be removed without cutting it in pieces. It would have been helpful if someone had given a heads up on that.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Don, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Great Service Department

    They have mechanics who know what they're doing and fix the problem right the first time.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Mary! If there is anything else we can do to assist you, pleas...


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    They have mechanics who know what they're doing and fix the problem right the first time.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Mary! If there is anything else we can do to assist you, please let us know! Take care, Mary!


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  • Service appointment went well.

    The service appointment was as expected. As far as I know, every thing is fine.


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    The service appointment was as expected. As far as I know, every thing is fine.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Love the new building and service!

    I had a little accident with my 2015 MKc. We were going on vacation out of the country. Charlie Garcia was so kind and thoughtful. Since we wou...

    Dealer Response

    Thanks so much for your positive feedback! Please let us know if there's anything else we can do for you.


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    I had a little accident with my 2015 MKc. We were going on vacation out of the country. Charlie Garcia was so kind and thoughtful. Since we would not be able to pick up the car, should it be ready before we got home, he kept it safe for us. That was a big load off our minds while traveling in another country. Star Lincoln even washed our car before returning it to me. Thank you for your attention to these details. ?

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your positive feedback! Please let us know if there's anything else we can do for you.


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  • Great service,clean facility

    I had oil changed on my Escape.It was fast,here was no waiting and I can recommend this dealership to anyone.

    Dealer Response

    We're happy to help however possible, George. It's good to hear our team is living up to the promise of providing fantastic service to our custome...


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    I had oil changed on my Escape.It was fast,here was no waiting and I can recommend this dealership to anyone.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to help however possible, George. It's good to hear our team is living up to the promise of providing fantastic service to our customers. Thanks for the positive feedback.


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  • Great service

    C Max great! Sasha was great!! What else do I need to say? He was great1

    Dealer Response

    We are happy to hear that you enjoyed working with our staff, Donald! Please don't hesitate to give us a call if there is anything we can do for you.


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    C Max great! Sasha was great!! What else do I need to say? He was great1

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you enjoyed working with our staff, Donald! Please don't hesitate to give us a call if there is anything we can do for you.


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