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Reviews

Average Ratings

4.8
421 lifetime reviews.
  • Get your brakes done at Star Ford

    Melissa has been my service advisor for several years now. She always takes care of me, this time I was in need of serious repairs and she went ab...

    Dealer Response

    Juliette, our team is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you so much fo...


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    Melissa has been my service advisor for several years now. She always takes care of me, this time I was in need of serious repairs and she went above the call of duty to help me get my car fixed in the least amount of time. Gus the mechanic who fixed my car did an amazing job, my brakes have never been better. In Los Angeles we live in our cars, so when yours breaks and needs repairs sometimes it can be a stressful situation and Melissa make it so hassle free. Thanks guys! Your the best!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Juliette, our team is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you so much for being one of our valued guests, and we look forward to your next visit!


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  • MKZ2016

    Great service and everyone was pleasant and very through and informative

    Dealer Response

    Bob, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    Great service and everyone was pleasant and very through and informative

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Excellent service experience

    Excellent service from beginning to the end! They performed my service in a timely manner and it didn't cost me a arm and a leg!


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    Excellent service from beginning to the end! They performed my service in a timely manner and it didn't cost me a arm and a leg!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service

    Star Ford service was easy, attentive and quick. I was very happy with how pleasant the experience was.


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    Star Ford service was easy, attentive and quick. I was very happy with how pleasant the experience was.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy customera

    Could not be any better! Courteous, timely and fun.

    Dealer Response

    James, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions...


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    Could not be any better! Courteous, timely and fun.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Great service

    I brought my vehicle in because the driver's side window no longer worked. I had no appointment but service representative had mechanics diagnose ...


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    I brought my vehicle in because the driver's side window no longer worked. I had no appointment but service representative had mechanics diagnose problem quickly. The parts were ordered and installed same day so I was able to drive my repaired vehicle home the same afternoon! Great service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford Services

    I had amazing service with the employer Eddie Gonzalez, I was spoken to and taken care of what I needed fast. He spoke to me in a calm manner, and...


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    I had amazing service with the employer Eddie Gonzalez, I was spoken to and taken care of what I needed fast. He spoke to me in a calm manner, and he treated me kindly and made me feel as if I was part of the Ford family as he always does and should be. Thank you Ford for having these kinds of employers working in your company.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Auto service

    Fast and reliable service. Didn't have to wait long for my vehicle


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    Fast and reliable service. Didn't have to wait long for my vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service. thank you

    Everyone was very helpful and the iss got solve in a timely manner

    Dealer Response

    Thanks, John! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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    Everyone was very helpful and the iss got solve in a timely manner

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, John! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • great new facility

    i brought the car in for a service....Terry promptly helped me and got my car serviced in a very timely manner and was one of the nicest service p...


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    i brought the car in for a service....Terry promptly helped me and got my car serviced in a very timely manner and was one of the nicest service people i've ever had the pleasure of working with

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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