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Easterns Automotive Group of Baltimore

(6,062 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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sean brockington

sean was outstandimg very helpful kind and very polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DARRYL MAYCK

THE TIME I SPENT HERE WAS GREAT. I CAME HERE WITH NOT THE BEST CREDIT LOOKING TO GET ANOTHER CHARGER BECAUSE THE ONE I PURCHASED FROM EASTERNS A FEW YEARS AGO GOT TOTALED... ONCE AGAIN EASTERNS HOOKED ME UP WITH A 2015 CHARGER WITH PAYMENTS I CAN AFFORD... THANKS TO DARRYL AND GLEN FOR HELPING ME OUT.. EVERYONE I KNOW THAT NEEDS A CAR IM SENDING THEM TO DARRYL AT EASTERNS MOTORS.. THANKS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, James! Our team works incredibly hard to exemplify the Witt Lincoln commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

This is for Darelll Hopkins!!!!

Darrell was very attentive to my needs and made the buying process SEAMLESS! He is definitely an asset to the Eastern Automotive Team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Loreasa and thank you for your kind words! Darrell is a great asset and we appreciate him for giving you that seamless car buying experience! We thank you again and we look forward to serving you again in the future!

This is for Darrell Hopkins!!!!

was quick and easy to get into something new, process only took four days during working hours, kept constant communication all the time and was very flexible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Raymond and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Easterns Automotive Group of Rosedale. We are driven to offer great customer care and we strive to provide the best car buying experience. Thank you again and we hope to see you again soon!

geoff cropper

I came in today and seen Geoff. I couldn't buy but to my surprise, Geoff sat with me for an hour after he told me I couldn't buy, and explained credit, how it works and how to make mine better. unbelievable!!! thanks again geoff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dawn, We're glad to hear that your visit went so well and Geoff was there to provide you with such exceptional service! We hope you can visit Easterns Automotive Group of Rosedale again in the not so distant future. Until then, have a great day.

geoffrey cropper

im very happy with my decision to come to easterns. these guys got my done with no issues. cant say enough bout these dudes. Geoff and jentry are the best. thanks guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ivan, We love hearing about customers who have a great experience at Easterns Automotive Group of Rosedale and we are glad you are one of them! We know that buying a vehicle is an important decision and we are proud that you chose our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care!

geoffrey

Geoff was great. this was the 3rd place I came and the 1st place to take me seriously. I know my credit was not great but I needed a car and was tired of being treated like nothing. I cant believe after all the crap I went thru before I came in here and left with a 2015 compass, exactly what I wanted. thanks to everyone who helped, especially Geoff who spent extra time getting me insured cheaper than my insurance company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review, Danielle! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience working Geoff. If you have any further needs, do not hesitate to come back in for a visit.

johnny mcfadden

Johnny and the team were very supportive and made the process 1 day seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share with us, Demetrius! The goal of the Easterns Automotive Group of Rosedale team is to ensure a seamless purchasing process for each of our customers. We're happy to read that Johnny and the rest of our team were here to help you with your purchase. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content.

GEOFF CROPPER

I CAME IN AND HAD THE WORST OUTLOOK. GEOFF CALMED ME DOWN BUT TOLD ME I HAD TO WAIT TILL FRIDAY CUZ THE BANK WAS CLOSED. I THOUGHT HE WAS JUST POLITLEY KICKING ME OUT... HE CALLED ME PROMTLY FRIDAY MORNING. TODAY I ROLLED OUT IN MY 2013 SONATA. THANKS GEOFF

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful remarks, Corey! Geoff is truly an exceptional employee and we appreciate him for helping you with your purchase! Feel free to call or stop by if there is anything else we can do for you.

GREAT SERVICE FROM DARRYL MAYCK

I LOVED MY EXPERIENCE HERE AT EASTERS WITH DARRYL AND ED. I CAME IN WITH NO PLANES ON GETTING A CAR IN THE MIDDLE OF A BANK RUPTSY. SO I WAS JUS SHOPPING AROUND DEALERS... THEY OFFERED ME A CAR THAT ME AND MYHUSBAND LOVED A WHOLE LOT WITH GOOD RATES.. I WILL COME AGAIN AND REFER FRIENDS TO DARRYL. THANKS AGAIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Felicia. We're glad you had a great experience working with Darryl and Ed. We really appreciate you coming in to see us and thank you for the referrals as well. If you need anything else, please don't hesitate to let us know!