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Reviews

Average Ratings

3.9
18 lifetime reviews.
  • Very Happy Customer!

    I went to test drive a genesis coupe and veloster after work one day. It wasn't but a minute before a salesperson by the name of Anthony Sutton ap...

    Dealer Response

    Ben, congratulations on your new Hyundai! Thank you for choosing Joe Pecheles for your purchase. It is truly our pleasure to assist you in finding...


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    I went to test drive a genesis coupe and veloster after work one day. It wasn't but a minute before a salesperson by the name of Anthony Sutton approached me and inquired about my visit. I informed him that I wanted to test drive both cars and we did that without any wait. As I drove Anthony explained the features and answered all my questions. He was very knowledgeable and friendly. Over the course of the next two days, they were able to give me a very reasonable price for my trade in and we discussed all the features I could get with my new GC. The decision was easy, the financing was a breeze, and the whole experience was a very positive one. When I came to pick up my car Timothy gave me a detailed walk-through of my car (emphasis on the electronics such as blue-tooth). He too was very knowledgeable about the car and super friendly. The only negative that I can think of was that my car was covered in pollen when I got it, but it is hard to avoid that this time of the year. Out of all my dealership experiences (~6) during my search - Joe Pecheles Hyundai was the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ben, congratulations on your new Hyundai! Thank you for choosing Joe Pecheles for your purchase. It is truly our pleasure to assist you in finding the right car. We appreciate your kind comments. Please let us know if there is anything else we can do for you. Thanks again, and enjoy the ride!


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  • Customer

    Service was too slow just for an oil change. Complained to the VW service manager, but that was a waste of time. While I was there, the owner Bria...


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    Service was too slow just for an oil change. Complained to the VW service manager, but that was a waste of time. While I was there, the owner Brian came in being loud, very unprofessional!!! He needs to work on getting the customers in and out more quickly!!!!!! WON'T EVER BUY A CAR FROM HERE AGAIN!!!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Visit To Joe Peachless

    My visit and purchase of a Vehicle at Joe Peachless Automotive was Amazing. I was taken care of by Stanley Whitaker. I was very well satisfied wit...


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    My visit and purchase of a Vehicle at Joe Peachless Automotive was Amazing. I was taken care of by Stanley Whitaker. I was very well satisfied with the detail and information i was given on the car. I was also well please with the time that it took for the purchasing process. I am well pleased with my purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service!!

    I bought my 2014 Volkswagon Jetta two years ago. Every time I have been in to Joe Pecheles to have my car serviced. It has been a wonderful experi...

    Dealer Response

    Thank you for sharing your review, Mrs. James! It is our pleasure to serve you. We're glad you had a great experience and were able to take advant...


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    I bought my 2014 Volkswagon Jetta two years ago. Every time I have been in to Joe Pecheles to have my car serviced. It has been a wonderful experience. Today I needed my oil changed, tires rotated and balanced and state inspection. Trudy was kind and helpfull and made sure my car would be ready at the alloted time. Brian who picked me up on the shuttle was very nice, prompt and professional. Please keep up the good work!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for sharing your review, Mrs. James! It is our pleasure to serve you. We're glad you had a great experience and were able to take advantage of the complimentary shuttle service. If we can be of any further assistance to you, please let us know. Thanks again!


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  • Great Sales Experience

    A few weeks ago I purchased a 2016 VW Jetta from this dealership. With the help of our salesman, Dan, I was able to get a great deal in ease. The ...

    Dealer Response

    Thank you for your recommendation and the great review! We strive to provide exceptional experiences for our customers from the time they walk thr...


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    A few weeks ago I purchased a 2016 VW Jetta from this dealership. With the help of our salesman, Dan, I was able to get a great deal in ease. The process was quick, to the point, and informative. All of our questions were answered and all the staff we worked with made sure I was comfortable purchasing my first vehicle. The dealership itself was clean and a nice environment to be in. The car I was interested in was brought up before we even stepped on the lot. I was highly impressed with the whole experience and couldn't recommend it more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your recommendation and the great review! We strive to provide exceptional experiences for our customers from the time they walk through the door, all the way through the life of their vehicle. Please let us know if we can be of any further assistance to you. Thanks again for sharing!


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  • So Far, So Good

    We are new to town and needed a new car. I did my research on Volkswagens before test driving several models with Dan Myers at this dealership. Da...

    Dealer Response

    Mark & Jen, thanks for the great review! Our entire sales team is dedicated to providing excellent service, and Dan is no exception. We appreciate...


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    We are new to town and needed a new car. I did my research on Volkswagens before test driving several models with Dan Myers at this dealership. Dan was very helpful, did not pressure us and gave us all the information we needed to make an informed purchase. He delivered the vehicle to my door and has followed up several times to be sure I don't have any questions. So far the car is running great and I am very happy with the customer service provided by Dan Myers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark & Jen, thanks for the great review! Our entire sales team is dedicated to providing excellent service, and Dan is no exception. We appreciate your business, and the kind comments. Please let us know if we can assist you further. Thanks again!


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  • Awesome staff!

    I just have to say I have been going through Joe Pecheles for five years and will never go anywhere else. They have an awesome staff that are extr...

    Dealer Response

    Ashley, thank you for being our customer these past 5 years. We appreciate your business and your kind words. We look forward to continuing to ser...


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    I just have to say I have been going through Joe Pecheles for five years and will never go anywhere else. They have an awesome staff that are extremely helpful especially Dan!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ashley, thank you for being our customer these past 5 years. We appreciate your business and your kind words. We look forward to continuing to serve you!


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  • Hyundai Owner

    My Vehicle was damaged at the Dealership during a routine oil change in January, as of today 08/28/2015 my Vehicle is still not right, and they ha...

    Dealer Response

    Hello Hyundai Owner, We are truly sorry that your experience has not been satisfactory and we very much want to resolve your concerns. As we canno...


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    My Vehicle was damaged at the Dealership during a routine oil change in January, as of today 08/28/2015 my Vehicle is still not right, and they have not given us a reasonable option to compensate me for the damage to my Vehicle other than try to sell me another one and give me trade in Value on my 2013 Hyundai in excellent Condition with $16,000 miles and they caused the damage. The service Manager never once apologized for his Department causing this damage, and never once has checked back with me about what was going on with the problems, very Unfriendly and unconcerned about this issue. The only good thing I can say about Joe Pecheles at this time is Anthony was a great salesman! This was my third Hyundai and the second on bought here, but no more!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Hyundai Owner, We are truly sorry that your experience has not been satisfactory and we very much want to resolve your concerns. As we cannot be certain of your identity from your post, please call Beth Nosay, Customer Relations Manager, at 252-756-1135 at your convenience to discuss your experience. We look forward to hearing from you.


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  • Service on a car bought elsewhere

    I just have to say that the Service department was incredible about making sure that a problem encountered with an Audi Certified Used Car, i.e., ...

    Dealer Response

    Thanks for sharing your review, Paula! I'll be sure to pass along your kind comments. Let us know if we can be of any further assistance. And than...


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    I just have to say that the Service department was incredible about making sure that a problem encountered with an Audi Certified Used Car, i.e., missing parts. I cannot praise Rickey Sutton in this dept for his unrelenting efforts to make sure that the other dealer satisfied my problem. This went on for weeks, but Rickey didn't give up! Over the years (16+) I have taken my other Audis to Joe Pecheles in Greenville and I have nothing but praise for their human and mechanical service. My husband has been a VW/Audi mechanic with his own repair facility since 1966 in NJ (owned my our son for the past 16+), so you can imagine how fussy he is. Joe Pecheles' Audi is the first place we'd go locally...Good customer service, both personal and repair, is essential to a dealership. Being in the business, my husband occasionally had he share of disgruntled customers, mostly who had bad repair jobs done by other places, or my husband wasn't asked to repair some that eventually went bad on its own. That's the price of dealing with the public, but since I have been going here, I have nothing be kudos for all my experiences.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for sharing your review, Paula! I'll be sure to pass along your kind comments. Let us know if we can be of any further assistance. And thank you for choosing Joe Pecheles Audi! Beth Nosay Customer Relations Manager 252-756-1135


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  • Exceptional Customer Service

    Trading cars at this dealership was the best I have ever experienced. They went above and beyond to help me. They gave me a great price and do!ove...

    Dealer Response

    Thank you for your great comments, Debbie! I will be sure to pass them along to your sales team. We appreciate your business, and we are so glad y...


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    Trading cars at this dealership was the best I have ever experienced. They went above and beyond to help me. They gave me a great price and do!overed my car to me the same night. They are an hour from me and it was raining and 10 PM. Chad I cannot say enough how helpful you, Matt, Edwin, Beth your boss and anyone else I may have missed have been. I have the car of my dreams. The VW dealership in Wayne County could not and would not even try to help me. Thank you all for your excellent customer care. I love my Jetta SE!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great comments, Debbie! I will be sure to pass them along to your sales team. We appreciate your business, and we are so glad you love the Jetta. Please always feel free to contact us at 252-756-1135 with any questions. Thank you for choosing Joe Pecheles Volkswagen! - Beth, Customer Relations Manager


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