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|Sales||9:00 AM - 7:00 PM|
|Service||8:00 AM - 5:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Sun||11:00 AM - 6:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 7:00 PM|
|Sat||8:00 AM - 5:00 PM|
|Sun||11:00 AM - 5:00 PM|
I love that new car smell as much as the next person, but when it comes to buying a new car I have always hated it! It usually isn't the salespers...
Karen, thank you so much for your incredible review and appreciation of our team members! We love being a part of those great purchase experiences...
I love that new car smell as much as the next person, but when it comes to buying a new car I have always hated it! It usually isn't the salesperson, but the F&I folks that made the experience so awful. Hubby started talking about trading in our 2012 Grand Caravan for a new 2017....I dreaded it instantly. We went through the Sam's Club Auto Buying Program, and the "sharks" started emailing and calling immediately (I asked him to answer all of those calls lol). He talked to Patrick Graham who sent over information about one of the vans they had available. It was nice, but it didn't have the creature features I was hoping for, so I started looking at others and found one I liked. That was Monday around 3 PM. By Tuesday we had secured preapproved financing, agreed on a price for the vehicle and gap insurance and arranged to be at the dealership on Wednesday at 11:00 AM to sign the papers. We were passing the dealership on our way back from Ormond Beach, and I asked hubby if we could stop in and see the vehicle since we had only seen pictures until that point. The staff was so friendly! We first met Chris who was happy to show us the features of what would become our new van the following morning, he even got the keys and let us ride it around the block. As we were leaving the sales manager, Aaron, came out to see if everything was ok and offered to process our paperwork that evening, but it was around 7 PM, and we were tired and hungry, so we kept our appointment with Patrick the following morning. We arrived a little after 11 AM and found Patrick. we had already sent over our insurance information and driver licenses so he was able to get the paperwork moving for a quick close. He took us to meet the service manager, showed us their quick lube center, and their car wash while we waited for Manny to finish up with another customer. It did take a little bit to get in with Manny, but he was on his own that morning, so it was understandable. I have to admit, when I heard I had to go into F&I to sign the paperwork I was worried about how what had so far been a fantastic experience would end, that's usually where we encounter very rude and pushy people pushing the add-ons. Then it was our turn. I could feel the knots in my stomach as I worried that the deal we were so happy with was going to soon tank. But, it didn't! Manny was fantastic! We were just about done with the signing of the paperwork when hubby asked something along the lines of "Is this when you're going to start trying to sell me an extended warranty?" To which he responded that he couldn't as part of the deal because we had brought our own financing and they wouldn't allow it. However, we did talk about the options with him and will more likely than not be returning in a few months to purchase the unlimited service plan. Overall, this was my BEST experience ever! There is no doubt in my mind that our future vehicle purchases will be from them!
Karen, thank you so much for your incredible review and appreciation of our team members! We love being a part of those great purchase experiences and hope that you'll let us know how we can be of service to you in the future.
I first emailed dealership to see if a certain vehicle was avalible. They called me the next day and said the vehicle was still avalible. Tried t...
We apologize for the confusion. I do see where it took us over 30 minutes to get back to you and inform you the vehicle was already sold. This is ...
I first emailed dealership to see if a certain vehicle was avalible. They called me the next day and said the vehicle was still avalible. Tried to work out some number and the internet sales guy didn't call me back, so I had to call them and when I got a hold of the sales rep. He then told me it was sold. Didn't like that I was an informed customer and when I told them that I wanted a better deal , they never called me back and after awhile I called them and he told me "sorry sir the vehicle just got sold. So in short of you tty to negotiate the price at this dealership, they just ignore you and sell the vehicle out from under ya. I went to another dealership instead and made a purchase the next day.
We apologize for the confusion. I do see where it took us over 30 minutes to get back to you and inform you the vehicle was already sold. This is an opportunity for us to speed our process up, and we apologize for the delay. But it is correct, the vehicle was already purchased by someone else. Daytona Dodge Chrysler Jeep
Although I wasn't able to buy a car at Daytona Dodge , Jermaine was awesome with assisting my granny and I. He sent us over to Daytona Toyota, and...
We appreciate the five-star review! We are glad that Jermaine was such an asset to your purchase experience and able to point you and your grandmo...
Although I wasn't able to buy a car at Daytona Dodge , Jermaine was awesome with assisting my granny and I. He sent us over to Daytona Toyota, and I was able to purchase my car there. Thank you so much for your help again.
We appreciate the five-star review! We are glad that Jermaine was such an asset to your purchase experience and able to point you and your grandmother in the right direction. We strive for such above and beyond care for all our customers. We hope you think of us again for any of your future needs.