Fields Volvo of Northfield

New 866-560-5425 Dealer Website
Used 866-446-0806 Email Dealer
Service 866-436-4225

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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 9:00 PM
Tue 7:30 AM - 9:00 PM
Wed 7:30 AM - 9:00 PM
Thu 7:30 AM - 9:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.8
Average based on 21 reviews.
  • Fifth time - still a charm

    We just purchased our fifth Volvo - all of them from Fields. We obviously love the cars, but we are really fortunate that we live close to Fields...

    Dealer Response

    Wow, that's wonderful Vince. Congratulations on your fifth Volvo with us. We truly appreciate your business, your loyalty and your trust in us. Re...


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    We just purchased our fifth Volvo - all of them from Fields. We obviously love the cars, but we are really fortunate that we live close to Fields. It has always been a great pleasure to deal with them. They really go above and beyond and we are unabashed fans!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow, that's wonderful Vince. Congratulations on your fifth Volvo with us. We truly appreciate your business, your loyalty and your trust in us. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. As always, don't hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Joe Cotteleer, General Manager.


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  • I love THIS DEALER!!

    I recently purchased my first Volvo from Fields Volvo, I owned a Fields Infiniti for many years so I was familiar with Fields. This was the best ...

    Dealer Response

    Congratulations on your first Volvo! Welcome to the Fields and Volvo families. It's our pleasure to serve your automotive needs. Thank you for sha...


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    I recently purchased my first Volvo from Fields Volvo, I owned a Fields Infiniti for many years so I was familiar with Fields. This was the best experience for a female purchasing a car. Matt in finance was so easy going and nice he made me feel comfortable when I sat down in is office. I purchased my car from Mike K, a very enthusiastic and friendly person. I also spoke with other sales people I think their names were Zor, Roger and Mike P, I even got to meet the General Manager and a Sales Manager Mark. Everyone made me feel so comfortable especially when it can be stressful for a female to purchase a car! I highly recommend this Volvo dealership.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your first Volvo! Welcome to the Fields and Volvo families. It's our pleasure to serve your automotive needs. Thank you for sharing your comments about your experience with us! We certainly appreciate your business. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Joe Cotteleer, GM.


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  • Great Service

    The service was completed and the vehicle was inspected thoroughly. They did a good job in washing the car. I wish they could vacuum and wipe the ...

    Dealer Response

    We appreciate you taking the time to provide us with such detailed feedback about your experience with us. I'm very sorry to hear that several thi...


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    The service was completed and the vehicle was inspected thoroughly. They did a good job in washing the car. I wish they could vacuum and wipe the interior as well. I have a loaner so I can go straight to work after dropping the car off. The fuel tank was only 3/8 full and it dropped down to 1/4 immediately after I drove out of the dealership. It would be good if they can filled it up to begin with.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to provide us with such detailed feedback about your experience with us. I'm very sorry to hear that several things throughout your visit did not meet your expectations. Please note that your concerns have been passed along to our Management team and the necessary adjustments have been made to ensure all of our customers receive only the best possible experience. We do hope you will allow us to serve your automotive needs in the future. Kind Regards, Joe Cotteleer, General Manager.


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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2004

Welcome to Volvo Northfield, your Greater Chicago Volvo dealer serving Northfield, Evanston, Chicago, Des Plaines, and Skokie. We would love to become your chosen Volvo dealer in the Chicago area. If you're in the market for a new Volvo car, used Volvo car, Volvo financing, Volvo parts, or service, we'd be happy to assist you. Come visit Volvo Northfield serving the Greater Chicago area where we'll help you with any of your Volvo car needs. We can't wait to work with you! We are located at 770 Frontage Road in Northfield, IL. Give us a call at (866) 968-0880 to learn more about our dealership, or to schedule a test drive in a new Volvo car!

"Fields Matters Because You Matter"