Reviews

Average Ratings

4.7
142 lifetime reviews. Includes reviews of Villa Ford from DealerRater.com
  • Beware of Villa Ford and buy a Chevy

    Took my 2013 Ford F-150 with about 42,000 miles because an emission valve needed to be replaced. They said that it is not covered by warranty. I ...


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    Took my 2013 Ford F-150 with about 42,000 miles because an emission valve needed to be replaced. They said that it is not covered by warranty. I picked up my truck and now it is making a rattling noise when I step on the accelerator. They fixed one thing but messed up another. I am definitely trading in my truck for a Chevy since my dad has had Chevy all his life and they never break down.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service
    July 30, 2017

    On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. M...

    David Wilson's Villa Ford

    We're so pleased to read this and see that Robert took great care of you and your Escape. We hope it's running just like new and we look forward ...


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    On July 27th 2017 I brought my new Escape in for service to Villa Ford. I had expected to get a special deal on an Oil Change and Tire Rotation. Much to my surprise the Service writer Robert Bowen asked me if I had purchased the car from Villa Ford, I of course said yes and he said well in that case your Oil and Filter change are free, so I ended up paying $12.95 for the Works Package that included tire rotation and a wash. I was extremely pleased with the friendly atmosphere and also the work that was done .

    Does recommend this dealer
    David Wilson's Villa Ford

    We're so pleased to read this and see that Robert took great care of you and your Escape. We hope it's running just like new and we look forward to providing you with quality service for years to come. See you at your next oil change! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Great deal, QUICK!
    April 22, 2017

    Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal.

    David Wilson's Villa Ford

    Jeffrey and Tony are both great members of our team and we're so pleased to see that they took great care of you. Thanks for stopping by and we'l...


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    Jeffrey and Tony are real pros. Listened, made it happen, felt great. Thank you. I will be back at Villa Ford for my next deal.

    Does recommend this dealer
    David Wilson's Villa Ford

    Jeffrey and Tony are both great members of our team and we're so pleased to see that they took great care of you. Thanks for stopping by and we'll see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Thank you Jeremy in service department
    March 27, 2017

    Jeremy was very helpful and explained everything about my car. He was pleasant and courteous. Thanks for getting my car in and out in good time. C...

    David Wilson's Villa Ford

    Hi Catherine, Thanks for this quality review. Jeremy is a great asset to us here and we're very happy to see that he's provided you with the 5-st...


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    Jeremy was very helpful and explained everything about my car. He was pleasant and courteous. Thanks for getting my car in and out in good time. Catherine Reyna

    Does recommend this dealer
    Came in for service or repair
    David Wilson's Villa Ford

    Hi Catherine, Thanks for this quality review. Jeremy is a great asset to us here and we're very happy to see that he's provided you with the 5-star service you deserve. Thanks for choosing us here and should you ever need anything, please let us know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Service
    March 19, 2017

    Great service , comfortable environment even during construction. My car was finished within the time frame given. I love my Ford and love the se...

    David Wilson's Villa Ford

    Hi Cathleen, We appreciate your business and this quality review. We take great pride in providing 5-star service and are happy to see that our t...


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    Great service , comfortable environment even during construction. My car was finished within the time frame given. I love my Ford and love the service. I will buy another Ford knowing the service is hassle free.

    Does recommend this dealer
    Came in for service or repair
    David Wilson's Villa Ford

    Hi Cathleen, We appreciate your business and this quality review. We take great pride in providing 5-star service and are happy to see that our team provided you just that. We hope your Ford is treating you well and we hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Very helpful!
    March 19, 2017

    Paul in service was very helpful. I got my car in and out of there in a very timely matter. We will definitely use Villa Ford service again.

    David Wilson's Villa Ford

    Hi Walker Family, Paul is awesome and we're so happy to see that he got you in and out in no time. Thanks for stopping by and we look forward to ...


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    Paul in service was very helpful. I got my car in and out of there in a very timely matter. We will definitely use Villa Ford service again.

    Does recommend this dealer
    Came in for service or repair
    David Wilson's Villa Ford

    Hi Walker Family, Paul is awesome and we're so happy to see that he got you in and out in no time. Thanks for stopping by and we look forward to seeing you at your next service visit. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Service Manager, Brian, went the extra mile!
    March 12, 2017

    We brought our Edge in for an oil change. Our service tech was out and Jeremy helped us. He was very kind and helpful. During an overall inspec...

    David Wilson's Villa Ford

    We're disappointed to see that there was an issue regarding the price of your services but we're very happy to see that Brian took great care of y...


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    We brought our Edge in for an oil change. Our service tech was out and Jeremy helped us. He was very kind and helpful. During an overall inspection, mechanic noticed that the power steering hose had a leak. When repairs were made, we were not kept updated with the cost. The final invoice was much more than anticipated. Brian went the extra mile and adjusted our bill as much as possible and gave us a free oil change for our next service. Thanks to his excellent customer service, we will continue to use David Wilson's Villa Ford dealership for our service needs.

    Does recommend this dealer
    Came in for service or repair
    David Wilson's Villa Ford

    We're disappointed to see that there was an issue regarding the price of your services but we're very happy to see that Brian took great care of you and helped resolve this issue. We hope your Edge is treating you well and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • 30,000 service for my Ford Focus
    March 11, 2017

    I brought my car in for 30,000 mile service. I was provided a loaner car so I wouldn't have to wait a couple of hours while my car was being se...

    David Wilson's Villa Ford

    It's a great pleasure to read this and see that our team provided you with a quality service experience. We hope your vehicle is running just lik...


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    I brought my car in for 30,000 mile service. I was provided a loaner car so I wouldn't have to wait a couple of hours while my car was being serviced. I appreciated this concern for my time.

    Does recommend this dealer
    Came in for service or repair
    David Wilson's Villa Ford

    It's a great pleasure to read this and see that our team provided you with a quality service experience. We hope your vehicle is running just like new and should you ever need anything, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Oil service
    March 10, 2017

    The service was timely and the service rep was really helpful. The temporary service or waiting area was too cold. They need to turn the air cond...

    David Wilson's Villa Ford

    Hi Howard, It's a pleasure to see that our team got you in and out in no time. We've taken note about the A/C and will make sure it's turned down...


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    The service was timely and the service rep was really helpful. The temporary service or waiting area was too cold. They need to turn the air conditioning system down a bit.

    Does recommend this dealer
    Came in for service or repair
    David Wilson's Villa Ford

    Hi Howard, It's a pleasure to see that our team got you in and out in no time. We've taken note about the A/C and will make sure it's turned down next time. We hope your vehicle is running just like new and hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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  • Recommend the sales people but not the service people .
    March 9, 2017

    Sales people were very nice and attentive and able to recommend a very good deal for me. They spend a lot of time meeting my needs and answering m...

    David Wilson's Villa Ford

    Hi Jean, We strive to provide quality service to each and every customer and couldn't be happier to see that our team provided you just that. We'...


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    Sales people were very nice and attentive and able to recommend a very good deal for me. They spend a lot of time meeting my needs and answering my questions.

    Does recommend this dealer
    David Wilson's Villa Ford

    Hi Jean, We strive to provide quality service to each and every customer and couldn't be happier to see that our team provided you just that. We'd like to congratulate you on your new vehicle and should you have any questions, please let us know. We're always here to help! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com


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