New 866-573-1404 Dealer Website
Used 888-809-9793 Email Dealer
Service 888-463-9981

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Reviews

Average Ratings

4.9
Average based on 60 reviews
  • Excellent Experience

    Went in to purchase a used car and were treated like like old friends. Richard did an excellent job and made the buying process and easy and enjoy...


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    Went in to purchase a used car and were treated like like old friends. Richard did an excellent job and made the buying process and easy and enjoyable one. Thanks to Richard, Wil and James for taking great care of us. I will definitely return when is time to make our next auto purchase.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Quick service

    My vehicle was just out of warranty but I came in for my check engine light. They were fast and efficient and were able to diagnose the issue and ...

    Dealer Response

    Edwin, We are happy to hear we were able you get you in and out quickly! Please let us know if we can be of help in the future!


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    My vehicle was just out of warranty but I came in for my check engine light. They were fast and efficient and were able to diagnose the issue and fix it without taking the entire day. I enjoyed the waiting room and was able to continue working since they have free wifi.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Edwin, We are happy to hear we were able you get you in and out quickly! Please let us know if we can be of help in the future!


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  • Good location, good service

    I purchased my vehicle here and live nearby. I came in for routine maintenance and was greeted quickly and with respect. The waiting area allowed ...

    Dealer Response

    Ed, Our number one goal is 100% customer satisfaction! We are glad to hear we are achieving the goal! Please let us know of any future car needs y...


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    I purchased my vehicle here and live nearby. I came in for routine maintenance and was greeted quickly and with respect. The waiting area allowed me to continue with the work day and I didn't have to wait too terribly long. The buying process was smooth and so far, having service completed has been an easy process.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ed, Our number one goal is 100% customer satisfaction! We are glad to hear we are achieving the goal! Please let us know of any future car needs you might have!


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  • Really pleased.

    Just brought a new truck and I'm really pleased with my purchase. Robyn was great as my salesperson and JJ in finance was a great help as well. Th...


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    Just brought a new truck and I'm really pleased with my purchase. Robyn was great as my salesperson and JJ in finance was a great help as well. The staff was attentive and personable and I highly recommend this dealership if you're interested in a new or used car. They were recommended to me and I was not disappointed.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • HIghly Recommended

    Clean, great showroom and service waiting area. Guys in service department are top notch and always accommodating. Highly recommend this dealer.


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    Clean, great showroom and service waiting area. Guys in service department are top notch and always accommodating. Highly recommend this dealer.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • AWESOME!

    I recently purchased a used vehicle from Parks. I had a few issues with the vehicle and spoke to the sales manager,Will, who advised me that he wo...


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    I recently purchased a used vehicle from Parks. I had a few issues with the vehicle and spoke to the sales manager,Will, who advised me that he would take care of me and make the vehicle right. Needless to say, Will delivered on his promise going above and beyond. I can not say enough about my positive experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • service

    Thomas Fox is always very professional and helpful when I take my car in for service.

    Dealer Response

    Barbara, Thank you so much for the great review for Thomas. Thomas is a great asset to the Parks Automotive team. I will relay your kind thoughts ...


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    Thomas Fox is always very professional and helpful when I take my car in for service.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Barbara, Thank you so much for the great review for Thomas. Thomas is a great asset to the Parks Automotive team. I will relay your kind thoughts to him, and we appreciate the opportunity to serve you.


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  • My Experience with Parks Chevrolet

    Top notch personalized service from their service depart every time I bring my 2015 Equinox in for service. Thank you

    Dealer Response

    Denise, thank you so much for the great review here on cars.com. We take full ownership in trying to make every client's visit exceptional. Pleas...


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    Top notch personalized service from their service depart every time I bring my 2015 Equinox in for service. Thank you

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, thank you so much for the great review here on cars.com. We take full ownership in trying to make every client's visit exceptional. Please reach out to us with any questions regarding any of your service, sales, or parts needs ! We look forward to serving you now and in the future ! Parks at the Lake


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  • 2015 Equinox

    Stopped to see what Chevy had to offer in the small SUV market while on my way to look at the competition. I was not familiar with Equinox at all....

    Dealer Response

    Allan, Thank you so much for the great review !! We pride ourselves with providing a shopping experience like no other here. We hope you f...


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    Stopped to see what Chevy had to offer in the small SUV market while on my way to look at the competition. I was not familiar with Equinox at all. I was impressed and smitten with the looks of it. I was pleasantly surprised at how eager Treg was to get me in that car. He spoke to his peers and 2 hours later, I'm driving the car off the lot. Plus, I got a great deal..! Thanks to Treg and all all the guys that worked their tails off to get the deal done before I had to go to work.!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Allan, Thank you so much for the great review !! We pride ourselves with providing a shopping experience like no other here. We hope you felt like a guest in our home. Welcome to the parks automotive family !!


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  • Excellent Experience buying a Chevy Tahoe!!!!

    Mark and I had a WONDERFUL EXPERIENCE buying our vehicle living in NC. We were fortunate to have the General Manager take care of us, and that he ...

    Dealer Response

    Thank you Mark and Kim !! Welcome to the Parks Family !!


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    Mark and I had a WONDERFUL EXPERIENCE buying our vehicle living in NC. We were fortunate to have the General Manager take care of us, and that he did... He was a gentleman, pleasurable, very patient and NOT AT ALL PUSHY. I would also like to thank Ed Bailey and Shane the Business manager for also being so helpful.. Mark and I are very happy with our new Tahoe and with Park Chevrolet... Keep doing what your doing!!! Everyone we came in contact with were a pleasure.....We would HIGHLY RECOMMEND PARK CHEVROLET!!!! Thank you. Mark and Kim Keckeisen

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Mark and Kim !! Welcome to the Parks Family !!


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