Herb Chambers INFINITI of Boston

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.0
241 lifetime reviews. Includes reviews of Herb Chambers INFINITI of Boston from DealerRater.com
  • Great Service

    I purchased my dream car at Infiniti of Boston, Jose Goncalves was always available and made the process of buying a car very enjoyable. Jose dedi...

    Dealer Response

    We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying experience is one of our top priorities, and ...


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    I purchased my dream car at Infiniti of Boston, Jose Goncalves was always available and made the process of buying a car very enjoyable. Jose dedicated a lot of time and effort in order to get my car ready. He was very helpful and helped me find the right car for me. I am very happy with my new car, and very satisfied with my experience at Infiniti of Boston. If you are looking to buy a new or used car, this is the dealership you should go. I want to thank personally Jose Goncalves, Leo Tahajian and Rami for all your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Larry Skinner, General Manager


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  • The epitome of disrespect
    April 9, 2017

    My husband and I had a completely infuriating experience trying to buy a used car from this dealer. We called, spoke with Caroline, and scheduled...


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    My husband and I had a completely infuriating experience trying to buy a used car from this dealer. We called, spoke with Caroline, and scheduled an appointment for 2pm to see a specific Honda Fit. We arrived to find out that Caroline isn???t a salesperson, but rather a secretary, and that no one was assigned to meet with us. We were assured it will ???be 5 minutes??? and someone would see us. Twenty minutes later, no one has greeted us. When we asked Caroline about this, she assured us that a salesperson is getting the car from the lot and it will be 10 minutes more. Twenty more minutes go by and still no salesperson. When we spoke with Caroline, AGAIN, she literally just shrugged at us while we asked why no one was honoring the appointment we made. We had to leave 40 minutes after our scheduled appointment without seeing any salesperson and without seeing the car. We drove 45 minutes to this dealer to be treated like SH*T. When I work with my customers, I treat each one of them with the same courtesy and respect, no matter how much they are spending. It???s called acting with integrity. Herb Chambers would know nothing about that given our experience today.

    Does not recommend this dealer

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  • Great Dealership and Best Customer Service
    March 24, 2017

    We bought our 2014 Q50S from Herb Chambers Infinity of Boston and got great customer service and a great deal. The car is wonderful and perfect i...

    Herb Chambers INFINITI of Boston

    Thank you so much for your kind words! We are pleased to hear that Kashif was able to assist you and that you had a great experience. It has been ...


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    We bought our 2014 Q50S from Herb Chambers Infinity of Boston and got great customer service and a great deal. The car is wonderful and perfect in every way. Also we have visited the dealership for service quite a few times and each time we are amazed by the level of attention paid to us.

    Does recommend this dealer
    Herb Chambers INFINITI of Boston

    Thank you so much for your kind words! We are pleased to hear that Kashif was able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Larry Skinner, General Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2003

At Herb Chambers INFINITI of Boston we pride ourselves on meeting and exceeding your highest expectations. Open seven days a week to assist you with all your vehicle needs, we carry one of New England's largest selection of new INFINITI's along with quality pre-owned vehicles from all the top manufacturers. At Herb Chambers INFINITI of Boston it is not about selling you a car, it is about helping our valued customers enjoy their experience in buying one. In addition, our service facility is open seven days a week for all your servicing needs. We look forward to working with you on finding your dream vehicle at a great price!