Reviews

Average Ratings

4.8
324 lifetime reviews.
  • Great team

    Great team and salesman was amazing overall. I will keep buying here and servicing my car

    Dealer Response

    We're happy to hear that you find our team to be so amazing! It means so much to us to have earned your trust in our business! We hope to see you ...


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    Great team and salesman was amazing overall. I will keep buying here and servicing my car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you find our team to be so amazing! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Review

    Great service and very professional. I was pleased with their amiability.


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    Great service and very professional. I was pleased with their amiability.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Efficient and friendly

    Efficient and friendly. Felt like my car was in good hands when I took it in for a routine service. Booked the appointment through their website ...


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    Efficient and friendly. Felt like my car was in good hands when I took it in for a routine service. Booked the appointment through their website and they called ahead to check the appointment. When I arrived they took the car right into the service area and did the whole service and inspection while I waited. Waiting room is fairly comfortable for a short wait although maybe could use refreshing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • owner of vehicle serviced

    service personnel courteous, knowledgeable and helpful.

    Dealer Response

    Thank you for the kind words about our team, Ernest! If you have any additional needs or questions, we will be more than happy to assist you! Safe...


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    service personnel courteous, knowledgeable and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the kind words about our team, Ernest! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Bob Wonders Ford

    Even though I have a Chevy I still take it to Bob Wonders Ford for over 10 years.

    Dealer Response

    We appreciate your business over the past decade, Donna! Come back and see us again any time!


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    Even though I have a Chevy I still take it to Bob Wonders Ford for over 10 years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your business over the past decade, Donna! Come back and see us again any time!


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  • Satisfied customer

    Friendly staff and my repair was done quickly. There is another dealership I can go to that's closer but I don't mind the drive because of the s...

    Dealer Response

    Myra, we appreciate your feedback of our Staff's outstanding service! We try to provide all of our guests with a great atmosphere and world-class ...


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    Friendly staff and my repair was done quickly. There is another dealership I can go to that's closer but I don't mind the drive because of the staff at bob Wondries ford

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Myra, we appreciate your feedback of our Staff's outstanding service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • Poor customer service at Bob Wonderies Ford

    I brought my F-350 truck into Bob Wonderies Service Center because the engine was running rough and I was concerned that once the engine stopped, ...

    Dealer Response

    George, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bob W...


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    I brought my F-350 truck into Bob Wonderies Service Center because the engine was running rough and I was concerned that once the engine stopped, it would not restart. Four days prior the fuel pump gasket was replaced at Bob Wonderies Ford, and two weeks before the ejector module and one ejector replaced at a Ford dealer in Seattle. Total investment was $3000 for the two repairs. Upon my arrival at Bob Wonderies Ford Service Department, I requested to speak with a service advisor who was knowledgeable about diesel engines. One of the service advisors said that that person was not working today. Nelson Soliz said that he would help me in a few minutes. When I tried to explain the problem, Nelson did not seem to be very interested. My response to him was that maybe I should wait for Mandy Russell, my normal service advisor, to return from vacation. Another service advisor said that Mandy would not be back until December. I proposed that I leave my truck until I could speak with the diesel specialist. Nelson PROUDLY announced that they were very busy and they could not get to my problem for three weeks. His non-spoken advice was taken, and I am off to find another diesel specialist. Mandy Russell has always been very professional and eager to solve a problem, Nelson Soliz was just the opposite, and I feel he was happy to see me leave the Bob Wonderies Service Center.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    George, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bob Wondries Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (866) 668-6483 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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  • excellent

    Stanley was very helpful - answered all our questions the day we decided to get our car here and followed up with us afterwards. We enjoyed the ex...

    Dealer Response

    It is great to hear that Stanley took such good care of you! At Bob Wondries Ford, we value our customers and we look forward to seeing you on you...


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    Stanley was very helpful - answered all our questions the day we decided to get our car here and followed up with us afterwards. We enjoyed the experience at Bob Wondries and Stanley's excellent service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is great to hear that Stanley took such good care of you! At Bob Wondries Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • One of the easiest car buying experiences ever!

    One of the easiest car buying experiences ever! Bought a used Expedition here and our salesperson Randy was awesome! We're happy with our vehicle...

    Dealer Response

    Thank you so much for your recommendation of our dealership! We're happy to hear that you received such an easy car buying experience! If there is...


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    One of the easiest car buying experiences ever! Bought a used Expedition here and our salesperson Randy was awesome! We're happy with our vehicle and the experience. Would totally recommend this dealership to friends & family. Thanks again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your recommendation of our dealership! We're happy to hear that you received such an easy car buying experience! If there is anything else we can do to assist you, please let us know! Take care!


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  • Service Review

    My service was completed satisfactorily and in a timely manner. The service personnel were courteous and helpful. I would certainly recommend Bob ...

    Dealer Response

    Larry, we're pleased to hear your service was completed quickly and to your satisfaction. Thank you for your recommendation and please let us know...


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    My service was completed satisfactorily and in a timely manner. The service personnel were courteous and helpful. I would certainly recommend Bob Wondries Service Department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larry, we're pleased to hear your service was completed quickly and to your satisfaction. Thank you for your recommendation and please let us know if you are ever in need of more service! Take care!


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