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Reviews

Average Ratings

4.8
188 lifetime reviews. Includes reviews of Hi-Line Garage from DealerRater.com
  • Great Buying experience

    Vito was an excellent representative of Hi Line. More than a salesman he wanted to find out what I wanted and then worked hard to fill my needs. W...

    Dealer Response

    We enjoyed working with you and hope to again in the future. Thank you for your business and sharing your experience. Happy customers are what w...


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    Vito was an excellent representative of Hi Line. More than a salesman he wanted to find out what I wanted and then worked hard to fill my needs. We had several road tests until we figured out the car for me. I had less than perfect credit but they got me into the car. The prices are excellent. No negotiating but the listed prices are all excellent. For once I walked out of a car dealership wondering if I could have got a better deal. Not this one. Thanks Vito & your team

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We enjoyed working with you and hope to again in the future. Thank you for your business and sharing your experience. Happy customers are what we strive for. Welcome to the Hi-Line Family, we are very happy to have you as a member!


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  • Better than the big named dealerships

    I was pleasantly surprised and extremely satisfied with my buying experience, the car, and the salesman, Ken Naglitsch. I purchased a 2014 Merced...


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    I was pleasantly surprised and extremely satisfied with my buying experience, the car, and the salesman, Ken Naglitsch. I purchased a 2014 Mercedes and wasn't sure what to expect. I've never heard of Hi-Line Garage, and honestly, the pics for this particular car was not the best. I think the lighting was a little off as the color was not accurately represented on their website. But no matter, there was enough information on the website to convince me to take a chance and drive 2.5 hours just to see the car. Am I glad I made that trip. It took all of 30 minutes for me to decide. No hassles and no pressure. I am definitely going to be recommending them to everyone I know, and will look to them first when I am ready for my next purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best place in Charlotte

    Amazing quality and service! They made sure to understand what I was looking for. They took the time and effort and brought severals cars for me t...


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    Amazing quality and service! They made sure to understand what I was looking for. They took the time and effort and brought severals cars for me to test drive. All cars were amazing, the prices were the best. I am enjoying my Maserati very much. My next car for sure, I'll get from here. Thank you for you help. I am happy satisfied customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great cars and great service

    I bought a 2014 Audi A4 from Hi-Line Garage this past weekend and would definitely recommend buying a car there. I was greeted by my sales rep Ke...


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    I bought a 2014 Audi A4 from Hi-Line Garage this past weekend and would definitely recommend buying a car there. I was greeted by my sales rep Ken Naglitsch right after I parked and he showed me the 2 cars I was interested in. He answered all of my questions and helped me make my decision. The whole process was smooth from greeting to test drive through the purchase and paperwork. The only slightly negative thing was that I had to wait a while to do the paperwork because they were selling so many cars at the time. That's a good sign when so many people are buying from a dealership though so it wasn't a problem. Great service and high quality cars that are priced to sell. These guys are doing it right at Hi-Line Garage.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2014 BMW X5

    This is my second purchase of a vehicle from Hi-Line Garage during the past year. One of the best buying experiences that I've had. I recommend ...


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    This is my second purchase of a vehicle from Hi-Line Garage during the past year. One of the best buying experiences that I've had. I recommend scheduling an appointment due to the high demand of their vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buying a BMW
    February 19, 2017

    Hi-Line garage was very helpful in assisting me in looking for a car. I worked with two people, and Darren helped me find the car I eventually bou...


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    Hi-Line garage was very helpful in assisting me in looking for a car. I worked with two people, and Darren helped me find the car I eventually bought. It was a hard decision between two cars and Darren was very patient and did not try to push me one way or the other. I'm sure he was relieved when I made my choice. Everyone was helpful and friendly.

    Does recommend this dealer

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  • Satisfied Customer

    Joe Scarpio was the best sales person that I have dealt with in years. He only showed me the cars that I was interested in, instead of trying to ...


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    Joe Scarpio was the best sales person that I have dealt with in years. He only showed me the cars that I was interested in, instead of trying to talk me into something that I really did not want. I truly appreciated the emails, phone calls and follow-up. Loving my Mercedes E-350! I will tell all of my co-workers and everyone that I know about Joe.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Salesman

    Darren Robinson is an excellent salesperson. I really enjoyed handling business with him. He really made me and my family feel like we were actua...


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    Darren Robinson is an excellent salesperson. I really enjoyed handling business with him. He really made me and my family feel like we were actually a part of the business. I am so glad that I took the time out of my busy schedule to come to Charlotte, NC to look at your selection of cars. I would highly recommend Darren to others in the near future when they show interest in purchasing a new vehicle . He was definitely awesome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • First Time Luxury purchase

    Words can not express the experience that I received from my salesman during the purchase of my first luxury vehicle. The experience was such a re...


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    Words can not express the experience that I received from my salesman during the purchase of my first luxury vehicle. The experience was such a reassuring and relaxed environment , really made me feel safe as a female . The process was very easy and I had the pleasure of having my own personal salesman to guide me in the right direction . This was not my first visit to the dealership ,each visit was as nice as the first. Thanks so much for such excellent customer service . My daughter was right , they do know how to treat you when you enter the door. The follow up means so much to know that they care about their customers even after you purchase your vehicle . I will not hesitate to tell all my family and friends to come see Darren Robinson to purchase a car. Thanks again

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • This was an excellent dealer.

    This was excellent experience and they made buying a car easy like buy a TV at any store. I will be back to buy another and will refer to my frien...


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    This was excellent experience and they made buying a car easy like buy a TV at any store. I will be back to buy another and will refer to my friends .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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