Rusnak/Westlake Audi

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Rusnak/Westlake Audi Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 PM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

"Commitment like this from dealers shows the excitement generated by the Audi brand and the collection of exceptional mo

...

tor cars Audi has been introducing in recent years," said Johan de Nysschen, President, Audi of America. "It is the basis for a very bright future for Audi, its dealer partners and, most of all, customers."

"Shop for your Audi or luxury automobile at the premier automotive group in LA since 1966, Rusnak Auto Group"

Reviews

4.9 out of 5 4.9
542 lifetime reviews. Includes reviews of Rusnak/Westlake Audi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    July 18, 2019

    Great staff. Sadly and no fault to dealership, my brakes still squeak. This is a problem from audi as I have taken my car to other repair places and dealerships.... Otherwise I recommend Rusnak all the time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 17, 2019

    I've bought three Audis from Rusnak Westlake- wouldn't go anywhere else- they price match- quality sales and service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

  • January 30, 2019

    Adam is First Class! Their team there truly makes you feel like a guest. I asked who the GM was. Andrew came out and met my wife and I . First Class,... 5 Stars Thank you

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, thank you for your kind words and this wonderful review! Thanks for highlighting some of our staff who helped make this such a great experience...! We look forward to your next visit! Take care! -Andrew Arizmendi, General Manager

  • 5.0 out of 5
    July 13, 2019

    Excellent customer services team. Easy transaction.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

  • 4.0 out of 5
    July 8, 2019

    I have gone in twice to have my 2017 Audi TTs service for oil/filter and check-ups. The staff is top rank against any client service business. They were... professional, polite and expedient. The check-in, loaner, and check-out process works like a well-oiled machine. The reason I keep coming back for service at this location: 1. Great service staff 2. Loaner car program 3. Smooth easy process 4. Complimentary car wash Thanks! Ramon Espiritu

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we set high expectations for ourselves so it¿¿¿s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if t...here's anything additional we can do for you.

  • 5.0 out of 5
    July 3, 2019

    I have been a client of Rusnak/Westlake Audi for over six years. The service department is far superior to any I have encountered. My service adviser,... Jesse Aguayo as well as his service manager Carl, have always displayed the most professional and helpful advice for each occasion that I had for either of my Audi vehicles in for service. After warranty, Carl and Jesse found ways to aid with the cost of needed repairs and tires. They have been exceptional and I highly recommend this service department to all Audi owners. By the way, my memory of our purchasing experience was one of a pleasant, no pressure atmosphere which encouraged me to buy two Audi cars on that same day In my opinion, Rusnak/Audi Westlake sets the bar as to what a car dealership should be.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Gary! We're glad we're your first choice and look forward to seeing you again!

  • 5.0 out of 5
    June 28, 2019

    I will for sure make the drive over the hill for this amazing customer service. Thank you for great service. My home dealer is Oxnard, however their customer... service sucks and I will never go back there again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the amazing feedback!

  • 5.0 out of 5
    June 25, 2019

    As usual everything was as promised, and Adam my service advisor was outstanding. I set my appointment with him, he provided pricing for a service contract,... confirmed a loaner, and a guarantee for completion of service. I arrived early to the dealership, and Adam was finishing up with another customer, so the service manager said to come into his office and he would help me. Really ?? Just as I said down, Adam walked in and said hello, and said he was ready. We spent a few more minutes with the service manager, and then went to Adams work station where we completed a long term service agreement, checked the car in for service, followed by Adam walking me over to get the loaner. Car was finished as promised, washed, paperwork ready, and out of the dealership in 15 minutes, including turn in of loaner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad to hear you had a great experience! Thanks for the review.

  • 5.0 out of 5
    June 14, 2019

    Mike, Bruce and Dylan were a delight to work with. Buying and Delivery process were a snap. i highly recommend Rusnak / Westlake Audi.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hello, we set high expectations for ourselves so its gratifying to hear you had a great experience with us. Thank you so much again for your feedback!... We hope you have a great day!

  • 5.0 out of 5
    June 11, 2019

    Amazing service through their internet sales dept. Ask for Alfredo!

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    Shopped for a new car
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    Dealer Response

    Hello, we are glad we could help! We hope to see you soon!

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