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Reviews

Average Ratings

4.9
Average based on 88 reviews
  • great experiences!

    Very nice sales. Mario, my sales is great! Everyone in this dealer is nice and professional. Got my TT in just one hour and everything is perfect.


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    Very nice sales. Mario, my sales is great! Everyone in this dealer is nice and professional. Got my TT in just one hour and everything is perfect.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Review of Rusnak Audi, Westlake

    Excellent customer experience overall. The sales/lease staff members are friendly and knowledgeable. They are never pushy or try to encourage you ...


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    Excellent customer experience overall. The sales/lease staff members are friendly and knowledgeable. They are never pushy or try to encourage you to buy a product in which you have no interest. I have been a customer here for over 16 years. Their service has actually improved from good to outstanding over that period of time.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Audi Q5 2.0T

    I liked the complimentary Rental Car for the day. Fast Customer Service Friendly Service


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    I liked the complimentary Rental Car for the day. Fast Customer Service Friendly Service

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Gary and Brooke Luke

    Our experience at Rusnak/ Audi was terrific,professional and fun! Our salesman Kareem was down to earth and answered our questions and addressed o...


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    Our experience at Rusnak/ Audi was terrific,professional and fun! Our salesman Kareem was down to earth and answered our questions and addressed our concerns.The managers and staff were equally approachable and professional as well.Thanks again for putting us in such a great car!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Adam and the service department at Audi of T.H

    Adam is so good at makeing your service awesome and smooth


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    Adam is so good at makeing your service awesome and smooth

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service Repair

    My service was excellent; great customer service including explanation of repair.

    Dealer Response

    Nilo, I am pleased to hear that you enjoyed the customer service and your overall experience! Thank you for the great review. -Ken C., General Man...


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    My service was excellent; great customer service including explanation of repair.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nilo, I am pleased to hear that you enjoyed the customer service and your overall experience! Thank you for the great review. -Ken C., General Manager


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  • I highly recommend Rusnak Audi

    Buying my car was actually a fun and pleasurable experience, and I didnt think that would be possible to say about car shopping. Everyone at Rusn...

    Dealer Response

    Eileen, thank you for your wonderful compliments about your purchasing experience! I am so pleased to hear that everyone you encountered was frien...


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    Buying my car was actually a fun and pleasurable experience, and I didnt think that would be possible to say about car shopping. Everyone at Rusnak was friendly and professional. I got a great car at a great price. My sister in law wants an Audi and lives in LA, but I told her she should come out here and buy her car. I highly recommend Rusnak Audi.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eileen, thank you for your wonderful compliments about your purchasing experience! I am so pleased to hear that everyone you encountered was friendly and helpful! Thank you for choosing Rusnak/Westlake Audi! -Ken C., General Manager


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  • Review

    My overall experience, from the initial sale to service has been excellent in every respect

    Dealer Response

    Howard, Thank you for choosing Rusnak/Westlake Audi and for the awesome review. I am so pleased to know that you have enjoyed your Service and Sal...


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    My overall experience, from the initial sale to service has been excellent in every respect

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Howard, Thank you for choosing Rusnak/Westlake Audi and for the awesome review. I am so pleased to know that you have enjoyed your Service and Sales experiences with us. We look forward to working with you again!-Ken C., General Manager


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  • greg bolin

    I continue to be amazed at the people and quality of Rusnak. The best dealership I have ever used.


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    I continue to be amazed at the people and quality of Rusnak. The best dealership I have ever used.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 35,000 mile service

    As usual, I'm delighted with my service experience. Adam is the best!

    Dealer Response

    Eric, thank you for the excellent review and thank you for recognizing Adam!- Ken C., General Manager


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    As usual, I'm delighted with my service experience. Adam is the best!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eric, thank you for the excellent review and thank you for recognizing Adam!- Ken C., General Manager


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