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Reviews

Average Ratings

4.9
96 lifetime reviews.
  • Great Service!!

    Great facilities!! Came in on a Saturday and they had free hot dogs and hamburgers outside!! Service was great and good timing considering it was ...

    Dealer Response

    Thanks SentraDriver. We are glad that you could enjoy the hotdogs and hamburgers while getting your vehicle serviced with us. Thanks again for t...


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    Great facilities!! Came in on a Saturday and they had free hot dogs and hamburgers outside!! Service was great and good timing considering it was a Saturday afternoon. Hope to get all of my service and repairs done at Modern!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks SentraDriver. We are glad that you could enjoy the hotdogs and hamburgers while getting your vehicle serviced with us. Thanks again for the opportunity to service your vehicle.


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  • Great Experience and Dealership!

    We had a very good experience with our sales consultant Philip McSwain and the entire dealership. Philip was very knowledgeable, professional and ...

    Dealer Response

    Katie, Thank you very much for taking the time to write us this review! We are so glad to hear that Philip was able to assist you with your purc...


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    We had a very good experience with our sales consultant Philip McSwain and the entire dealership. Philip was very knowledgeable, professional and and was concerned about our needs. I have been to numerous dealerships thru out the years and they definitely are ranked very high in my opinion. Thanks Philip!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Katie, Thank you very much for taking the time to write us this review! We are so glad to hear that Philip was able to assist you with your purchase, we will pass your sentiment along to him! We look forward to having you back in the future!!


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  • Will return.....

    Was window shopping with low expectations, ended up leaving in a 2017. Gil was my salesman and I won't go to anyone else in the future. The experi...

    Dealer Response

    Thank you for writing us this review! We are so glad to hear that you had a great experience with Gil. Customer service is very important to us ...


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    Was window shopping with low expectations, ended up leaving in a 2017. Gil was my salesman and I won't go to anyone else in the future. The experience was relaxed, no pressure to buy, and very informative. Nissan of Concord is definitely my go to for future purchases. Definitely recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing us this review! We are so glad to hear that you had a great experience with Gil. Customer service is very important to us here at Modern and will be sure to pass along your sentiment! Enjoy your Altima!!


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  • Nightmare

    I had 2 really bad experiences trying to purchase vehicles. The customer service was well below standards. Take extreme caution with your persona...

    Dealer Response

    Sherry, Modern works very hard within the applicable rules and regulations to protect the privacy of our customers. We work with a third-party ven...


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    I had 2 really bad experiences trying to purchase vehicles. The customer service was well below standards. Take extreme caution with your personal information as it may end up in someone else's possession because it happened to me and someone else's as well! I will never go back!!!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sherry, Modern works very hard within the applicable rules and regulations to protect the privacy of our customers. We work with a third-party vendor to perform routine audits of all of our dealerships. We have had many private discussions with you regarding this matter and have attempted to address your concerns. Modern consists of over 1,100 employees striving to do and be their best. While we may not have achieved our goal in this situation, we do not believe that it is constructive to further discuss the nuances of this matter in such a public forum.


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  • Highly Recommend

    Great, timely service. Highly recommend this place and ask for Gil if leasing


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    Great, timely service. Highly recommend this place and ask for Gil if leasing

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Buying Experience

    I have been buying cars for 40 years and have never had such a wonderful experience as I had at Modern Nissan of Concord. I went on 12/28/16 to t...


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    I have been buying cars for 40 years and have never had such a wonderful experience as I had at Modern Nissan of Concord. I went on 12/28/16 to talk to Robert Lahr my Sales Consultant and Richard Blackstock the Sales Manager. They both worked together as a perfect team to find the car and payments that met my needs. They also made sure my husband was comfortable in the car. I went looking for a used 2016 Altima but ended up buying a White 2017 Altima. These two gentlemen made buying a car an enjoyable process. They are awesome!! If you want an excellent buying experience, go to Modern Nissan in Concord, NC.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional service

    Our sales person Gil was fantastic! He made us feel comfortable and wasn't pushy at all. We appreciate the excellent service. I would recommend a...


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    Our sales person Gil was fantastic! He made us feel comfortable and wasn't pushy at all. We appreciate the excellent service. I would recommend anyone to Go see Gil at Modern Nissan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I DON'T KNOW WHAT I AM SUPPOSED TO PUT HERE - SORR

    EXCELLENT SERVICE - THIS IS THE 4TH NISSAN WE HAVE PURCHASED AT THIS DEALERSHIP AND ALWAYS RECEIVE GREAT PROFESSIONAL SERVICE


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    EXCELLENT SERVICE - THIS IS THE 4TH NISSAN WE HAVE PURCHASED AT THIS DEALERSHIP AND ALWAYS RECEIVE GREAT PROFESSIONAL SERVICE

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car shopping experience

    Went looking for a car for my wife. Philip was a great help. He even got our kids snacks while we were doing paperwork. We were very happy with th...


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    Went looking for a car for my wife. Philip was a great help. He even got our kids snacks while we were doing paperwork. We were very happy with the service we received and even happier with our new car

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great car shopping experience very quick process!!

    I found the car I was looking for on cars.com called the dealership and they had the car ready for me to drive. I drove the car home that night an...

    Dealer Response

    Judy, thank you for your kind words about our dealership! We're glad to know that you enjoyed your experience working with Ciarra, and we'll be su...


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    I found the car I was looking for on cars.com called the dealership and they had the car ready for me to drive. I drove the car home that night and back the next day and signed the paperwork. It was a very quick process. Ciarra was my Salesman and she was great. It was late and there wasn't time to get my car detailed. But my experience was very good. I would recommend this deaLee and Ciarra to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Judy, thank you for your kind words about our dealership! We're glad to know that you enjoyed your experience working with Ciarra, and we'll be sure to share your comments with her. We look forward to the opportunity to earn your business again in the future!


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