Hendrick Toyota Scion Concord

New 877-630-7048 Dealer Website
Used 866-963-0417 Email Dealer
Service 877-401-8568

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun 1:00 PM - 7:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 6:00 PM
Sun 9:00 AM - 5:00 PM
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Reviews

4.4
Average based on 63 reviews.
  • Finally a Fast and painless car transaction!

    I was about to purchase a Toyota Prius from Lake Norman Toyota when I found the same car but a year newer on the cars.com website for Hendrick Toy...

    Dealer Response

    Thank you for taking the time to post this review. We appreciate your feedback here at Hendrick Toyota Scion Concord. We strive for just the typ...


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    I was about to purchase a Toyota Prius from Lake Norman Toyota when I found the same car but a year newer on the cars.com website for Hendrick Toyota. I called them as I was in route to their dealership but they told me that car was just purchased, however, they had another one in the same year and they would discount that one to the same price. When I arrived they already had pulled that car around to the front. The sales rep (Jeffery) who I talked to on the phone met me at the door and showed me the car that they had told me about. I told them what I was offered at the Lake Norman store for my Cadillac. They went out and took a look at it and within 5 minutes agreed to my offer. I was purchasing this car for my teenage daughter who just turned 16. I had to get financing and the lady (Rachael) showed me my options and informed me that two credit bureau's had a 50 point difference. I found that Equifax had some inaccurate information so I was able to get that corrected. They used the correct report from Experian and I was able to get a good interest rate. All this took place in a matter of 90 minutes. I had to pick up my kids from school so I told them in the beginning that I would have to finish the deal the next day expecting this to take two or three hours. They filled the new car up with gas, detailed it and had me on the road in time to pick up my kids. I'm very good about finding the best price online so they got my attention with their price but the "process" was very easy and painless. They also threw in 6 oil changes and road side assistance. I have AAA so I don't need the roadside assistance but the 6 oil changes will save me some $$ down the road. This was my first time dealing with any Hendrick dealership and I was really impressed. The Lake Norman dealership was very nice too. They just got beat out on price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to post this review. We appreciate your feedback here at Hendrick Toyota Scion Concord. We strive for just the type of visit you had with us. We appreciate you and your business. Vernita Reveron Customer Relations Manager


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  • Worst Service erver - Service Dept.

    I have purchased the Autogaurd program from Hendrick of Toyota in Concord, NC. I recently met a car accident and got my car totaled. I want to ca...


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    I have purchased the Autogaurd program from Hendrick of Toyota in Concord, NC. I recently met a car accident and got my car totaled. I want to cancel my Autogaurd program. I have tried numerous times to reach the finance/service department of the dealership. They never respond to me. Can someone please help me here in cancelling the program and refund the money for the used services?

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Looking to Buy

    I was looking for a car that I found there. The first salesman was very helpful. When it got to the manager, the deal got further away with diff...


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    I was looking for a car that I found there. The first salesman was very helpful. When it got to the manager, the deal got further away with different numbers. They completely lost interest in me. I bought my Toyota elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2012

We are proud to be the only Hendrick Toyota dealer in the Charlotte Metro area. We are a 21 time Toyota President's Award Winner. With every used car purchase at Hendrick Toyota Scion Concord, you will receive our Hendrick Care Package. The Care Package includes a complimentary maintenance plan with 2 years roadside assistance, 6 oil changes, tire rotations, and multipoint inspections done at Hendrick Toyota Concord. We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas. Please call, email or stop by today!

"Ask about the Hendrick Care Warranty!"