Lake Norman Chrysler Jeep Dodge RAM

New 888-468-4698 Dealer Website
Used 888-468-5536 Email Dealer
Service 888-290-9057

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 12:00 PM - 6:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

3.9
Average based on 26 reviews
  • Can't Imagine Buying Another Vehicle Anywhere Else

    I have purchased a number of vehicles from Lake Norman Chrysler over the years. Not only was the buying experience pleasant, which is rare these d...


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    I have purchased a number of vehicles from Lake Norman Chrysler over the years. Not only was the buying experience pleasant, which is rare these days, but the service and respect I get whenever I go into the dealership is wonderful. I got a good deal, but more importantly I feel like I continuously get a good value here. They wash my car for free whenever I want. And if I have time to drop by only to get a wash they don't make me feel bad about it. They seem genuinely happy to help me. Whenever I need service they provide a free loaner, and when I'm just getting an oil change or something simple the service area is clean, modern and comfortable. They even have a small food counter and give me snacks! I've considered other brands of vehicles, but after being treated so well at Lake Norman Chrysler my decision always come back to buying another one of their vehicles - not because I'm a die-hard Chrysler fan, but because I know I would never get this kind of treatment anywhere else. I highly recommend this dealer.

    Does recommend this dealer
    Did make a purchase
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  • Uses Sales Gimmicks to get you to buy

    Do not buy a car or truck from these people! I purchased a new Dodge Ram 1500 Crew Cab in 2014 under their "free tires for life" and "free oil cha...


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    Do not buy a car or truck from these people! I purchased a new Dodge Ram 1500 Crew Cab in 2014 under their "free tires for life" and "free oil changes for life" promo. After the first year they said I had to pay extra for synthetic oil, because that was what Dodge recommended. I payed the additional cost because I thought I had to, even though I supposedly had "free oil changes for life". They replaced my first set of tires around 40,000 miles, at which point they said I was putting excessive miles on the truck and that there might be issues if I continued with that kind of mileage. I didn't think mileage even mattered! Recently I called to get the next set of tires at around 70,000 miles, at which point they said they had discontinued the program - "free tires for life" and that they would have to speak with a manager to get it approved. A service manager called and said after reviewing the claim, they was going to have to decline the claim because I had driven to far between oil changes. I only get the oil changed when the truck gets down to 5% on the warning system, they said that didn't matter. I said the oil doesn't have anything to do with the tires, again, that doesn't matter. If I were you I would just choose a company that doesn't employ little sales tactics that "sound too good to be true!" The manager finally quit returning all my calls, so the customer service is terrible!

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • good experience

    very friendly, helpful, accommodating and no pressure. everyone was extremely nice


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    very friendly, helpful, accommodating and no pressure. everyone was extremely nice

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2001

Lake Norman Chrysler Dodge Jeep Ram is located minutes north of Charlotte, NC and has been the Carolinas' #1 Volume Dealer since 2003. Lake Norman Chrysler Dodge Jeep Ram was named Dealer of the Year three years in a row by DealerRater.com because of our commitment to providing an excellent experience to each and every customer. Lake Norman offers Guaranteed Below Market Pricing on the Carolinas' Largest Inventory, plus you'll receive our exclusive Lake Norman Advantage...with Car Washes for Life, Free Service Loaners, Rewards for Life and much more! Why Go Anywhere Else?

"Get the Lake Norman Advantage: Car Washes for Life, Free Service Loaners and more!"