Toyota of Gastonia

2.3 out of 5 2.3
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Toyota of Gastonia Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

1:00 PM - 6:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2004

Toyota of Gastonia may have changed it's look and ownership, but the current staff carries on the values and traditions

...

of years ago....building a quality relationship with it's customers so they are long term relationships. We recognize the numerous options available to customers today in the market place. That is why our main focus is to provide our customers with an exceptional, up front, honest way of doing business.

"Welcome to Toyota of Gastonia, Our People Make the Difference!"

Service

Oil, Filter Change

$28.95 and up*

Air Filter Replacement

$18.99 and up*

Brake Inspection

Complimentary

Cabin Filter Replacement

$47

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.3 out of 5 2.3
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    September 21, 2019

    In a customer service based business, they failed horribly......mgrs play the blame game and accept no responsibility ....and did nothing to make things... better and to hopefully keep my business in the future,again they failed

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2019

    Kandy is so kind and patience. She was very knowledgeable of the vehicles. She took the time to explain thing to me. She was not pushing. Love love her!!!!.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 22, 2015

    Quite frankly, the car buying experience can be a nightmare. our buying experience was just the opposite at Toyota of Gastonia. Our Sales Consultant Hugo... Esparragoza made our car buying experience incredibly easy. He responded quickly to our emails and worked hard to earn our business. We will be a repeat buyer. Take my advice and leave the attitude found at the Charlotte dealerships behind and travel the 25 minutes to Gastonia and let Hugo earn your business.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and for giving us the opportunity to earn your valued business! We are happy to hear Hugo was able to provide you with ...the unrivaled car-buying experience we pride ourselves on delivering, and we look forward to seeing you again for all your future automotive needs!

  • 5.0 out of 5
    July 13, 2019

    We were very pleased with our buying experience. The didnt pressure is at all and never were pushy. Gave us everything we asked for and were happy doing... it. Will definitely be go to dealership from now on!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 20, 2019

    First off yes we are purchasing a car from them straight out. This is only now because I would lose the deposit I have put down. We were looking to buy... two vehicles but the wouldn’t budge on the other vehicle even though we were purchasing one already ( cash price, out the door) most companies would take that into consideration and work with you. Our sales lady well she has been great the whole time. But the sales manager now that’s a whole different story. I have never been talked down to by a sales manager trying to sale me a vehicle. I don’t need anyone tell me how to handle my own bills or tell me the already large amount we were will to put down he wanted more to get the payment down. Well if I was going to pay $500 a month for a used vehicle don’t you think I would buy a new one. Worst sales manager even. He used language he should have never used while talking to a customer and he talked down to us. Maybe they should rethink some of there staff. If I was willing to lose my deposit I would never go back. Rude just plain rude

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 8 found this review helpful. Did you?
  • 3.0 out of 5
    March 10, 2019

    About like the rest ... Most dealerships use the bait and switch . They also want you to get services you do not need !! If they have the car you want... check it out ... just do not expect a good trade on any car. AIN`T GONNA HAPPEN!!!! I NEVER TRADE A CAR IN ... Always a low ball offer like Carmax !!!! Sell it yourself or expect to be putting several extra thousand dollars in their pocket .

    3.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    February 1, 2019

    When I signed the contract to by the truck , they did the old bait and switch deal where they slide in a service contract for $1475.00. I didn't notice... until later. They did credit most of the warranty back to the finance company but it was $350.00 short because they said it was prorated, etc, etc. I was finally credited in Jan. 2019 for $1100.00. but I bought the truck in Mar of 2018. I know for a fact the dealership tried to cancel the contract as far back as June because they showed me their records. The salesperson who sold me the car no longer works for the company, imagine that. She either was doing this without their knowledge or she knew she was ripping people off for the dealership and quit. I don't recommend this dealership for deceptive practices.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
  • 2.0 out of 5
    January 19, 2019

    If you buy a car, be careful of any extra " Dent Shield Service Plan" They will tell you it covers everything including paint chips. IT DOES NOT COVER... PAINT CHIPS!! Be care of their smooth talking ways.. Ask for a full copy of the contract when you are there,because they will hide it from you....

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    September 11, 2018

    After two cabin filters that they said I needed I purchased and installed one myself on Saturday, took the car for p.m. on Monday morning. They said I... really needed a cabin filter. Did I really need the other filters?

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 4.0 out of 5
    September 1, 2018

    Good experience. Salesman (Ash) was friendly and listened to me. I bought a used car and felt it was a good deal. But because they treated me like a true... customer is why I bought.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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