Reviews

Average Ratings

4.7
252 lifetime reviews. Includes reviews of Toyota of Gastonia from DealerRater.com
  • Great Buying Experience

    Quite frankly, the car buying experience can be a nightmare. our buying experience was just the opposite at Toyota of Gastonia. Our Sales Consulta...

    Dealer Response

    Thank you for your kind words and for giving us the opportunity to earn your valued business! We are happy to hear Hugo was able to provide you w...


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    Quite frankly, the car buying experience can be a nightmare. our buying experience was just the opposite at Toyota of Gastonia. Our Sales Consultant Hugo Esparragoza made our car buying experience incredibly easy. He responded quickly to our emails and worked hard to earn our business. We will be a repeat buyer. Take my advice and leave the attitude found at the Charlotte dealerships behind and travel the 25 minutes to Gastonia and let Hugo earn your business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words and for giving us the opportunity to earn your valued business! We are happy to hear Hugo was able to provide you with the unrivaled car-buying experience we pride ourselves on delivering, and we look forward to seeing you again for all your future automotive needs!


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  • Great experience
    September 18, 2017

    Great experience and very knowledgeable salesman. I didn't not feel pressured or pushed by anyone to purchase a vehicle. The finance department wo...


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    Great experience and very knowledgeable salesman. I didn't not feel pressured or pushed by anyone to purchase a vehicle. The finance department worked quickly to get me in and out. I would recommend this dealership to anyone looking buy a car in the Gastonia area.

    Does recommend this dealer

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  • Great Service Great Price Great People
    September 15, 2017

    Brought my vehicle and to get a battery replaced and a oil change completed.. amazing service !!! These guys on top If it and have perfected t...


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    Brought my vehicle and to get a battery replaced and a oil change completed.. amazing service !!! These guys on top If it and have perfected there Craft..

    Does recommend this dealer
    Came in for service or repair

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  • Do not enter
    August 23, 2017

    I understand it's their job to basically take advantage of you but as a repeat buyer there you would think they would treat you right. Do not ent...


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    I understand it's their job to basically take advantage of you but as a repeat buyer there you would think they would treat you right. Do not enter or go well prepared. Google tips to buying from a dealership. This place is shady, beware. Its not the art of war its the art of take advatage of your $$$ and credit and coming back with a smile on their face. I could never deceive anybody and that's exactly what they will do.

    Does not recommend this dealer

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  • Bad experience stay away
    August 18, 2017

    We bought a Toyota Tundra in 2006 after review the contract we found the interest promised was jack up by 2 point after a long fusing the agreed t...


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    We bought a Toyota Tundra in 2006 after review the contract we found the interest promised was jack up by 2 point after a long fusing the agreed to fix it. We went back to this dealer to buy another car big mistake , we thought it was going to be ok this time , we were wrong at time to sing all the paper we decline extended warranty which it was $1825 the finance guy name Kelly brown agree with our request we sing everything and went home Big surprise after review contract we found out this guy added to the final price of the car Be aware of this guy he only cares about his own interest a little pieces of the cake really slick guy

    Does not recommend this dealer

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  • Great buying experience!!!!!!
    August 9, 2017

    Found a Toyota Corolla online at Toyota of Gastonia,the price was well below all the others we found.Our salesperson Larry Anderson was a pleasure...


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    Found a Toyota Corolla online at Toyota of Gastonia,the price was well below all the others we found.Our salesperson Larry Anderson was a pleasure to deal with,and Brian Simmons did an amazing job finding us a better rate than our credit union!

    Does recommend this dealer

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  • Great sales experience
    August 7, 2017

    We were in and out in less than 2 hours including the test drive. Larry was a great sales person and Kelly in financing was great also. Make sure ...


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    We were in and out in less than 2 hours including the test drive. Larry was a great sales person and Kelly in financing was great also. Make sure you know what you want to pay before going to help all parties involved.

    Does recommend this dealer

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  • Very satisfying and met my immediate goals
    July 21, 2017

    Treated with concern. Had my granddaughter with me and she enjoyed the snacks while waiting. Ie popcorn, cookies, and water. I will definitely re...


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    Treated with concern. Had my granddaughter with me and she enjoyed the snacks while waiting. Ie popcorn, cookies, and water. I will definitely recommend Toyota to others

    Does recommend this dealer

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  • Well worth the trip!

    Someone else said it well when he talked about the attitude of the Charlotte dealers. I was treated very well at Toyota of Gastonia. They didn't...


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    Someone else said it well when he talked about the attitude of the Charlotte dealers. I was treated very well at Toyota of Gastonia. They didn't try to add on a bunch of extras and up sell me on things I didn't want. Just a good price, no pressure, no hassle. It was well worth the trip. If the service department treats me as well when I come in for routine maintenance, then we have a winner here!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Larry went beyond to make this a great purchase
    July 4, 2017

    I had looked at many Tacoma trucks from all over and Toyota of Gastonia went beyond during the sales process to make it a great purchase


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    I had looked at many Tacoma trucks from all over and Toyota of Gastonia went beyond during the sales process to make it a great purchase

    Does recommend this dealer

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