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Reviews

Average Ratings

4.8
210 lifetime reviews. Includes reviews of Toyota of Gastonia from DealerRater.com
  • Great Buying Experience

    Quite frankly, the car buying experience can be a nightmare. our buying experience was just the opposite at Toyota of Gastonia. Our Sales Consulta...

    Dealer Response

    Thank you for your kind words and for giving us the opportunity to earn your valued business! We are happy to hear Hugo was able to provide you w...


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    Quite frankly, the car buying experience can be a nightmare. our buying experience was just the opposite at Toyota of Gastonia. Our Sales Consultant Hugo Esparragoza made our car buying experience incredibly easy. He responded quickly to our emails and worked hard to earn our business. We will be a repeat buyer. Take my advice and leave the attitude found at the Charlotte dealerships behind and travel the 25 minutes to Gastonia and let Hugo earn your business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and for giving us the opportunity to earn your valued business! We are happy to hear Hugo was able to provide you with the unrivaled car-buying experience we pride ourselves on delivering, and we look forward to seeing you again for all your future automotive needs!


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  • 3/22/2017
    March 22, 2017

    Great experience, friendly staff. Willing to go above and beyond to work with your wants and needs without aggressive sales tactics that can be fo...


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    Great experience, friendly staff. Willing to go above and beyond to work with your wants and needs without aggressive sales tactics that can be found at other dealerships.

    Does recommend this dealer

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  • Highly recommended
    March 20, 2017

    Wonderful buying experience. They had the exact vehicle I spent months looking for. KC & Kelly were both exceptional through the buying & financin...


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    Wonderful buying experience. They had the exact vehicle I spent months looking for. KC & Kelly were both exceptional through the buying & financing process. I had a four hour commute one way to Gastonia. KC was very accommodating while I was there. The vehicle was washed, detailed, & full of fuel for the ride home.

    Does recommend this dealer

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  • EXCELLENT CUSTOMER SERVICE, AND FRIENDLY STAFF
    March 20, 2017

    I am beyond pleased with my purchase of a 4Runner from Toyota Of Gastonia. They got me in the car that I wanted with the payment I was looking for...


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    I am beyond pleased with my purchase of a 4Runner from Toyota Of Gastonia. They got me in the car that I wanted with the payment I was looking for. The whole time I was there was a pleasant, friendly, easy experience. I never felt pressured into something I didn't want or need. I had my son with me and they were really nice to him as well. A great place to buy a car. They have won my business for sure.

    Does recommend this dealer

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  • New Vehicle Purchase
    March 18, 2017

    I was involved in a total loss, I went to Toyota of Gastonia to purchase another vehicle. Rick Shepard was outstanding w/ his customer service and...


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    I was involved in a total loss, I went to Toyota of Gastonia to purchase another vehicle. Rick Shepard was outstanding w/ his customer service and made my purchase completely stress free, and was not pushy like you normally get at dealerships. Everyone was so amazing from sales to finance. Thank you guys so much for my new Camry!

    Does recommend this dealer

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  • A pleasure to do business with!

    Toyota of Gastonia was a true pleasure to do business with. They had a Toyota 4Runner TRD Pro which I had searched several months for. I called & ...


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    Toyota of Gastonia was a true pleasure to do business with. They had a Toyota 4Runner TRD Pro which I had searched several months for. I called & spoke to KC & he verified its availability. I drove up from Wilmington & KC provided a warm welcome as soon as I arrived. From the test drive to financing KC & Kelly were amazing to work with. The vehicle was clean, detailed, and full of fuel for my trip home. My trade in value was exceptional & I received an excellent price on the new vehicle. I highly recommend Toyota of Gastonia if you're in the market for a new Toyota. It was by far the most pleasant car buying experience I've had. Definitely worth the commute! Everyone I encountered at the dealer was courteous & helpful. Give KC & Kelly at Toyota of Gastonia a call for amazing service & a great selection of vehicles!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience
    March 16, 2017

    Easiest car buying experience. Rick Shepard is great! Straightforward salesmenship. So glad I came here! They even give you free popcorn and play ...


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    Easiest car buying experience. Rick Shepard is great! Straightforward salesmenship. So glad I came here! They even give you free popcorn and play great music to listen to while paperwork is being completed!

    Does recommend this dealer

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  • Larry Anderson is awesome at everything he does.
    March 14, 2017

    Larry Anderson is great and very professional at what he does. He took the time out to answer our questions and didn't hesitate at all. He was ver...


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    Larry Anderson is great and very professional at what he does. He took the time out to answer our questions and didn't hesitate at all. He was very enthusiastic the whole time he was interacting with us. Thank you.

    Does recommend this dealer

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  • New highlander cleaning 2017
    March 4, 2017

    Great experience. Antonio was awesome. No pressure and great deal. A lot better than the large toyota dealerships. Got a hot deal on a Highlander.


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    Great experience. Antonio was awesome. No pressure and great deal. A lot better than the large toyota dealerships. Got a hot deal on a Highlander.

    Does recommend this dealer

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  • Great experience and fast service
    March 1, 2017

    Dropped my van off for oil change and tire rotate. Car was done in less than an hour. Bryan Barcon is very professional and always take care of th...


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    Dropped my van off for oil change and tire rotate. Car was done in less than an hour. Bryan Barcon is very professional and always take care of the car. Great experience!

    Does recommend this dealer
    Came in for service or repair

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