Dealer on Cars.com since February 2003
|Sales||9:00 AM - 9:00 PM|
|Service||7:30 AM - 6:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||8:00 AM - 1:00 PM|
Thanks for a very good experience on the purchase of a 2014 Cadillac SRX. Tony Joyner and Harry Parsons were very professional and informative. Trans...action was very smooth and Tony took the time to explain all the features of the vehicle and went the extra mile to make sure every detail was taken care of. Would highly recommend Frankel & Chesapeake Cadillac for the quality of their vehicles and variety of choices they have on their lot.
We're thrilled to hear that you had a great visit with us, Edward! Tony and Harry were more than pleased to assist you in finding the right vehicle. W...e appreciate the recommendation and hope that you're enjoying your new 2014 Cadillac SRX!
Love Love this Dealership; Customer Service is Awesome
The salesman was very knowledgeable and showed me everything I needed to know about the service and care I could expect.The finance manager was great ...and also very knowledgeable about my new car.Iwould highly recommend Franken Cadillac.
Thank you so much for your kind review and recommendation, Don! We are so glad to hear you enjoyed every part of the car-buying experience with us, a...nd we look forward to seeing you again again!
7 lifetime reviews of the Service Department.
A big thank you to Brian Young at Frankel & Chesapeake Cadillac for going above and beyond for great customer service!! Your knowledge and acts of... kindness towards this customer surpassed her expectations and left a lasting impression. Thank you and keep up the good work!
Thank you so much for taking the time to provide us with feedback, Carla. We're glad that our team has been able to provide you with a knowledgeable, ...pleasant and professional experience. We will make sure to pass along your thoughtful comments!
Ed Porsch was an excellent Leasing & Sales Consultant. He was knowledgeable but most importantly accomodating to my schedule and minimized the amount ...of the time it took for the transaction to close. He also has done an amazing job with follow-up to make sure I do not have any questions about the vehicle and I am enjoying the car. He has been the best sales person I have had yet from Frankel. I would recommend you see him if you are interested in either buying or leasing a car. I have been a customer of Frankel Cadillac for a very long time now and am happy with the service which I receive. This is my second vehicle which I have purchased/leased on the day in which I just dropped my car off for some repairs. They are excellent at making sure you stay a Frankel Cadillac customer.