Jaguar Land Rover Hunt Valley

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

3.9
24 lifetime reviews.
  • Great Service and very professional

    I went to this dealership to purchase a new range rover sport. the salesman John was very helpful, professional, and nice with the whole processes...


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    I went to this dealership to purchase a new range rover sport. the salesman John was very helpful, professional, and nice with the whole processes. I would recommend anyone to this dealership. It was a nice environment without any pressure of buying. the facility was very clean too and everyone was nice and helpful. i will buy my next truck from here too.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The Best Dealer I have Ever Worked With...EVER

    This is one of the last of a bread of family owned car dealerships. Not a dealership owned by a faceless corporation. And it shows in the culture...

    Dealer Response

    Thank you, Phil! Our staff does their best to maintain the "at home" feeling for our customers and we're glad you enjoyed your entire experience. ...


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    This is one of the last of a bread of family owned car dealerships. Not a dealership owned by a faceless corporation. And it shows in the culture of the staff. I have been buying cars every 2 or 3 years since I was in my early 20's. I have never felt better leaving a dealership as i have after getting a vehicle from Frankel. It was the best experience. I will be back in about 2 years and hopefully more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Phil! Our staff does their best to maintain the "at home" feeling for our customers and we're glad you enjoyed your entire experience. If there's ever anything further our staff can help you with, just let us know! Congratulations!


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  • a good experience at a car dealership - possible ?

    I visited several dealerships and didn’t want to go this far as I'm from Fairfax VA. Apparently, the Range Rover HSE is not a common vehicle so th...


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    I visited several dealerships and didn’t want to go this far as I'm from Fairfax VA. Apparently, the Range Rover HSE is not a common vehicle so there I was two hours away from home. As soon as I shook hands with Pam, I knew the trip was worth it. I do not have an 800 credit score and I'm not as wealthy as most Range Rover folks - I've definitely never paid so much hard earned money (and had to get some from mom, ain't too proud to beg) for a vehicle but between being impressed by the vehicle (a league of its own, trust me) and being impressed by Pam ... I knew this was THE right deal. I was an enthusiast who had many cars before becoming a daddy and meeting Rob before I drove off was a good period in this sentence. He's another old school car guy and his sharing a photo of his Series IIA nearly doubled the credibility of this dealership - not that it needed it, Pam had already sold me. I have to be honest, I stopped in at Mercedes down the street to make a comparison and I was being judged as soon as I stepped in. I heard a whisper between salesmen "he came out of Passat, don't waste your time" while another said "he's an exporter" whatever that meant? I’m glad that happened as this just reinforced my decision - Pam (and our black Range Rover HSE) was head and shoulders above everyone else. This wasn’t about a deal or numbers (yup, I paid MSRP - OUCH!) but if you're going to take $100k from me - at least treat me well? Pam could not have been nicer if we were related. She spoke clearly, honestly and without pressure ... if you're in the market for a Land Rover, the two hour drive to Hunt Valley is worth it if Pam is working I'd say the experience was perfect but I have two gripes, very very small ones. I think management should care or be a bit more interested or they should promote Pam (or Rob) as a nice handshake at the end or a 3 sec "thank you, congratulations" would have made this experience the standard to beat ... and ... worst coffee machine, looked the part and made the right noises but gave me nothing resembling coffee, not even bad coffee ... the cute and cool receptionist tried to do better ... NOPE !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2003

The Frankel Auto Group philosophy of customer service reflects its origins as a family business. Because all Frankel Auto Group dealerships are owner-operated, a high degree of personal accountability remains the Frankel hallmark. At Frankel Auto Group, our commitment to uphold a standard of excellence allows our customers access to our unsurpassed industry knowledge and expertise. We're proud to offer Baltimore and the surrounding area full inventories of new luxurious Acura, Cadillac, Jaguar, and Land Rover vehicles as well as a great selection of high quality pre-owned and certified pre-owned vehicles.

"Contact our Land Rover Certified Sales Guides"