Desert European Motorcars

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 5:00 PM

Desert European Motorcars Hours

Sales

Monday

9:00 AM - 5:00 PM

Tuesday

9:00 AM - 5:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 1999

Desert European Motorcars, a member of indiGO Auto Group, is home to Southern California's premier luxury automotive bra

...

nds including Rolls-Royce Motor Cars Rancho Mirage, Bentley Rancho Mirage, Audi Rancho Mirage, Jaguar Rancho Mirage, Land Rover Rancho Mirage, Porsche of Rancho Mirage and Maserati of Rancho Mirage. Our Chairman and CEO Todd Blue is a life-long car enthusiast and is a hands-on Dealer Principal within each of our thriving dealerships. We are located in beautiful Rancho Mirage one of the best vacation destination locations in Southern Californa and a short distance from the Palm Springs International Airport.

"Southern California's Premier Luxury Dealership"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
256 lifetime reviews. Includes reviews of Desert European Motorcars from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 24, 2020

    Purchased a vehicle and had it delivered to my residence as part of the negotiation. The vehicle was delivered however finance paperwork was not as discussed.... This was acknowledged by the finance department but they would not amend. Clearly bad business practice with no effort to make the deal right. Completely unsatisfied with this experience and the staff.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 24, 2020

    Not a good experience on the purchase of my Audi. This was an internet deal with delivery in which the deal made prior to delivery was not reflected in... the paperwork presented with the car. Although there was communication agreeing that the deal was not honored, this dealership would not change course. Absolutely would not recommend this dealership due to the bad deal.

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    Does not recommend this dealer
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    Desert European Motorcars

    Thank you for your review! Our goal is to provide the best customer service experience in every department for our clients to have an enjoyable visit.... We appreciate your feedback and will be taking it into account to further improve our customer service experiences.

  • 2.0 out of 5
    June 5, 2020

    First the good: 1. Buying experience was great. I was able to get the car for the price I wanted without much issue. Jeremiah Valentine did a great job.... 2. The car was delivered to Louisiana and it was covered in oil from the transport company. Jeremiah worked with me to get me reimbursed from the detailing that had to be done. Now the bad: 1. The finance manager did not contact me until I had already put all my down payment down. Jeremiah told me a Luis Would be reaching out to me to go over the contracts. I was not reached out to. I had to reach out and try and makes sense of 29 pages of contracts. I was asked after I reached out “oh did you have any questions?” Then the next day or so I got a call from the same guy telling me he was reaching out about the contracts. Poor communication at the very least. 2. The car was delivered without anyway to drive it. I was stuck without any way to get to the bottom of it. This was not discussed at point of sale. If it were I would not have bought here. Long story short, and through my Own research, I found that the car had to be registered through their “third-party company” when I had a Louisiana company that could do it in 2 days. Luis had a 3 way call with my company and we discussed it and Luis said that we should just wait another two weeks because they couldn’t use my company. 3 weeks later I follow up...with no emails or updates...i wait for 2 days with no response then I text Jeremiah and tell him the situation. Luis sends me an email finally and says it will be two more weeks and the paper work is at the Louisiana DMV. In the meantime it has been 5 weeks since I bought the car. Already paid my first note. Haven’t been able to drive it at all legally. Worst of all I have had family emergencies. Tropical storm preparations, and a host of other things I needed a car for. This has been the worst car purchasing/handling I have ever went through. Jeremiah gets 2 stars and that is the most I can do.

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2020

    The Bentley Team at Desert European Motorcars in Rancho Mirage could not have made my purchase of the new Bentley Flying Spur any easier. They treat me... like their only customer and it doesn't get any better special thanks to Jason Cammisa General Manage!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 29, 2020

    Poor at best Zero follow up on a detailed request to trade a Bentley for a new Range Rover If they are actually open for business this reflects poorly... in their staff and their process of interacting with customers

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2020

    Gregor helped us so much, and with his vast years of Experience he provided us the most professional advice! We were misinformed by other dealerships,... and Gregor professionally guided us in the right direction. It's so difficult to find someone so honest, someone that has heartfelt care for a customer. And we were quite fortunate to have met Gregor. He truly is someone to know, and we will certainly recommend DEM to our friends. Thank you DEM for providing extreme professionals, such as Gregor, as it makes your dealership stand out as one of the very best! Well done DEM, and thank you Gregor!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 18, 2020

    Great experience Dennis couldn't be more friendly , competent and courteous! The work was done correctly and completed on time.keep up the good work

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    March 14, 2020

    Dennis Butero is always the best part of the D.E.M.experience. He is a classy guy and I trust that he will deal with us in the fairest way possible.This... in itself creates a very positive experience that warrants a five star rating.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    March 12, 2020

    Over the last 5 years, I have purchased 4 Bentley automobiles from this Dealership - Modern Continuously updated facility, convenient location - excellent... Sales Finance and Service staff.

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    Does recommend this dealer
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  • 5.0 out of 5
    February 1, 2020

    Positive and friendly attitudes from everyone I met. The salesman is knowledgeable, competent, patient and pleasant to work with. When my salesman was... out of the office other people enthusiastically welcomed me and attended to my questions. I would recommend this dealer to anyone without reservation.

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    Does recommend this dealer
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    Desert European Motorcars

    Thank you for the 5-stars! Hope to see you again soon!

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