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Reviews

Average Ratings

4.6
Average based on 101 reviews.
  • Great Dealer

    We've purchased 4 new Fords from Steve Moser this year, Steve was very knowledgeable and got us a great deal on every one of them.Joe Digardi, the...


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    We've purchased 4 new Fords from Steve Moser this year, Steve was very knowledgeable and got us a great deal on every one of them.Joe Digardi, the Finance person got us a great rate on our loans also. The Service Dept. is another reason to shop Cortese Ford, We had some warranty and maintanance work performed through our service advisor Fred Vacaro and we were quite pleased about the experience. Great Dealership!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    2 people out of 7 found this review helpful. Did you?

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  • Personalized Touch

    It took me to negation with the salesman, Angel Merced what I wanted to be good offer and reasonable price of a deal to compare with 2016 and 2017...


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    It took me to negation with the salesman, Angel Merced what I wanted to be good offer and reasonable price of a deal to compare with 2016 and 2017. It wasn't easy. However, he has a lot of patience with me to get a best deal what I wanted! It's worth of my time (over five hours)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly and professional people

    We had the pleasure of working with David Eichelberger in purchasing our new Platinum F150. Dave not only negotiated the price in good faith and f...


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    We had the pleasure of working with David Eichelberger in purchasing our new Platinum F150. Dave not only negotiated the price in good faith and flexibility, but proved to be an amazing knowledge resource for our truck and all Ford products. He answered all of our questions clearly and precisely. His commitment to and enthusiasm for Ford products is very obvious. He also tailored the deal to fit our specific needs. I would highly recommend Dave if you are purchasing a vehicle at Cortese Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buying my car

    Dave was amazing! He assisted us with the purchase of a pre-owned Ford Focus for our 17 year old daughter. He went above and beyond to make sure s...


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    Dave was amazing! He assisted us with the purchase of a pre-owned Ford Focus for our 17 year old daughter. He went above and beyond to make sure she was taken care of. He even assisted her with setting up her blue tooth service for her phone and explained everything on the dash, including the 911 emergency call button. As parent's we are so appreciative of this..he treated her like his own and made sure she drove off the lot informed and safe!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best of the Best

    My experience was the best buying experience I've ever had in buying a car. From Danielle to Laura to all staff members, everyone made the experie...


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    My experience was the best buying experience I've ever had in buying a car. From Danielle to Laura to all staff members, everyone made the experience a positive one.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience Here!

    It was a wonderful, no stress experience! Thank you Rick Riola for all your help with my purchase, I love my new car!


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    It was a wonderful, no stress experience! Thank you Rick Riola for all your help with my purchase, I love my new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Clean Facilities

    Very professional experience with Rick Riano. The car I wanted was brought in from Syracuse with no questions asked.


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    Very professional experience with Rick Riano. The car I wanted was brought in from Syracuse with no questions asked.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nice dealer

    John, Everyone from Sales, Managers and Finance were great...Thanks


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    John, Everyone from Sales, Managers and Finance were great...Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome place

    I truly appreciate the Henrietta service department. They have always been very kind and supportive. I will say that I have actually been treated ...


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    I truly appreciate the Henrietta service department. They have always been very kind and supportive. I will say that I have actually been treated with more respect and kindness from this team than any others and would alwaysreturn when I need assistance with a car concern

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horrible experience

    After being in a bad car accident with a totalled car I needed to quickly get a new car.I went to Cortese to test drive a Fusion. I told the sales...


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    After being in a bad car accident with a totalled car I needed to quickly get a new car.I went to Cortese to test drive a Fusion. I told the salesman that I had chronic back pain and could not walk far. He took me out to the car lot to find a Fusion I could sit in to see if it was comfortable. He made me walk around the lot as he tried to find a car with an unlocked door. After trying at least 7 cars to see if they were unlocked, I told him that I couldn't walk any further. After he continued to walk all over the lot trying to find an open car, he found one. I am tall and my knee was hitting the steering wheel. I asked him to show me how to adjust the wheel. He could not figure out he to do it. Then I did the test drive even though my knees continued to hit the wheel. When I started the car a warning went on saying it was almost out of fuel. When I told the salesman he said we could just drive around the parking lot. After my short drive he told me to back it up back into the tight spot. I told him I was not used to a car this big and was uncomfortable backing it up. He told me that it was easy and I could do it. I felt like I was on a driver's test. I went to several dealerships in my search. All drove the car up to the front door and yes the steering wheel is easily adjustable. Going to Cortese was a huge waste of time.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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