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Reviews

Average Ratings

4.6
725 lifetime reviews. Includes reviews of Cortese Ford Lincoln from DealerRater.com
  • Great experience

    Found a car on cars.com, set up an appointment,... and bought the car! The salesperson, Leah, was very professional, courteous and thorough. The...


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    Found a car on cars.com, set up an appointment,... and bought the car! The salesperson, Leah, was very professional, courteous and thorough. The sales manager, Dave, was also very professional. I live 1 1/2 hours away from the dealership, but was treated like I a local customer. I have worked in auto sales for years and can be quite critical of how some dealers do business, but I was very pleased with my whole buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Job Well Done

    Every single person that played apart in my car purchase was wonderful! Starting with Jill at the desk, Dan as my sales rep, Steve & Shane really ...


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    Every single person that played apart in my car purchase was wonderful! Starting with Jill at the desk, Dan as my sales rep, Steve & Shane really made it all happen & Marie assistance! I am a big believer in customer service & this team hit all important points to have a returning customer! Thank you again for all the work you put In to make sure I left with what I wanted!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Cortese is the definition of great customer service!!
    April 12, 2017

    Cortese is the definition of great customer service!!...

    Cortese Auto Group

    Kerry, Thank you so much for the great review, it definitely is something our entire team tries to accomplish everyday! We really appreicia...

    Cortese Auto Group

    Thank you very much Kerry for the kind words. It was our pleasure assisting you with your purchase and look forward to helping you in the future w...


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    Cortese is the definition of great customer service!!...

    Does recommend this dealer
    Cortese Auto Group

    Kerry, Thank you so much for the great review, it definitely is something our entire team tries to accomplish everyday! We really appreiciate it when it gets noticed that all the hard work paid off! Thanks Again Ron

    Cortese Auto Group

    Thank you very much Kerry for the kind words. It was our pleasure assisting you with your purchase and look forward to helping you in the future with all of your automotive needs! -Cortese Management Team


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  • Mr Joseph S Corapi

    In looking to lease my Fourth MKX I was pointed towards Cortese Lincoln. I am extremely happy that I did. The exceptional treatment that I recei...


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    In looking to lease my Fourth MKX I was pointed towards Cortese Lincoln. I am extremely happy that I did. The exceptional treatment that I received from owner John Cortese, General Manager Joe and Salesman Wayne were truly above and beyond anything I had received from any other dealership that I had dealt with in the past. I would not hesitate to recommend this outstanding dealer to any of my family, friends or acquaintances. If you are looking to buy or lease a car please do not hesitate in looking to Cortese Ford, Lincoln or Chrysler dealerships. It would be worth your while. Rochester is just a short drive down the thruway to exit 46 in Rochester.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very happy!

    Excellent service and support .


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    Excellent service and support .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Helpful

    Cardell was my sales rep for my first Ford purchase. He did an amazing job making my wife and I feel comfortable with our decision to purchase a F...


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    Cardell was my sales rep for my first Ford purchase. He did an amazing job making my wife and I feel comfortable with our decision to purchase a Ford Escape. Great guy, would definitely recommend people go see him with their next vehicle purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always Happy

    I've purchased a lot of vehicles over the years and I've never been treated as well as I was by your team! From start to finish the experience was...


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    I've purchased a lot of vehicles over the years and I've never been treated as well as I was by your team! From start to finish the experience was fantastic!Everyone went out of their way to make sure I had the rite vehicle for my needs and that I was happy with the deal we came to.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent

    Excellent visit and handling by Burt. he got us exactly what we wanted and we felt like it was a good deal. Felt nice to be treated like a higher ...


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    Excellent visit and handling by Burt. he got us exactly what we wanted and we felt like it was a good deal. Felt nice to be treated like a higher end customer even for a used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent

    bought car previously from Cortese many years ago; when did internet inquiry, your dealership did not "bug" me, as others did; you gave me the inf...


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    bought car previously from Cortese many years ago; when did internet inquiry, your dealership did not "bug" me, as others did; you gave me the information I requested, then a follow-up call, and then left me alone until I had made up my mind what car I was interested in

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Professional Service

    Chris was welcoming and professional from the start. He listened to our needs and presented us with options. It seems we were at the right place a...

    Dealer Response

    Thank you Susan for shopping with us and we're glad to hear your experience was professional and everything went well.


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    Chris was welcoming and professional from the start. He listened to our needs and presented us with options. It seems we were at the right place at the right time

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Susan for shopping with us and we're glad to hear your experience was professional and everything went well.


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