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The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating... in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
Great organization! I purchased a high-end vehicle sight unseen. Chris was awesome by walking me through the process of purchasing a vehicle from out-of-state.... He was on top of all communications with detailed pictures and text/email messages. Great experience and thank you (and Carmen) for all your hard efforts. The delivery of vehicle was on time and in perfect condition, especially considering the vehicle was shipped from California to Ohio. Great job!
It was truly the best experience I have ever had purchasing a car. Both Jim and Chris were professional, with exceptional attention to every detail. I... flew from over 400 miles away and at every opportunity my needs were met or exceeded. Their follow up after the sale has been tremendous. Thank you!!!
Very courteous and accomodating. The sales staff were very helpful.
Found a used car that I had been searching for in nearly immaculate condition at Jem motors. After arranging an appointment I met Chris in the family run... dealership to see the car. Everything about the process was great from start to finish. Chris was knowledgeable about the car and its past history, which made me feel very confident about buying an older used car. One component of the entertainment system was not working when I visited but Chris was ready to have the component repaired if I wanted to come back another time when the part was available. I was very happy with the overall experience and the service I received. If I am ever in the market again, I would definitely look at Jem's inventory first and would recommend my friends and family to visit there as well.
I just purchased a 2000 Inifiniti QX4 from Jem Motor Corp. Chris was attentive and addressed all my questions in a professional manner. They even went... to the trouble of putting the car on the lift so I could check underneath. The car was exactly how it was presented online, and I would definitely be a repeat customer at Jem Motor Corp! Chris and the guys at Jem Motor Corp are great people and it shows they are a family-run business. Thanks again Chris and Jem Motor Corp! --Sean
The big dealerships try so hard, so it was nice to find a car on Cars.com, show up at this independent dealer and receive perfect treatment and service... which was better than a big car dealer. Chris is great. Highly recommend!
Thanks for the review. I went to a new dealership to get my sister a car. It took 5 hours? I was exhausted. We strive to get customers out less than o...ne hour from start to end. The customers are happy and not tired after the transaction.
These guys were great!! Chris was who I worked with and he was the best. Made buying a car easy, relaxed, and enjoyable. I would definitely go back to... Jem. They were patient and answered every question I had. The cars are beautiful and well maintained. I'm so happy I found this place. I bought my first Audi here and they were fantastic about it. It will be my last visit here.
I was in the market for a specific used vehicle and came across a prospect at Jem Motor Corp. I contacted the dealer via email to see if the vehicle was... still available, which it was, and scheduled an appointment. The salesman, Chris, was prompt with his reply and we met the same day. Chris has a no pressure approach that I really appreciated; he let's his cars speak for themselves. The vehicle was everything it had been advertised as and the pricing was very competitive. After a long test, drive and a night to ponder, I contact Chris via email and cut a deal. The buying process took minutes because he had all of the paperwork waiting for me when I got there. As I signed the documents, his staff did the finishing touches. I would recommend Jem Motor Corp to anyone and will gladly come back for my vehicle needs.
Thanks for the great feedback!!!
You really don't need to go anywhere else. Buy your next car from these guys, they're super helpful, personable, friendly, and very reasonable. Edison... and Chris were fantastic through the whole process. They've earned a customer for life!
Thanks for the great review! We try to make everyone happy!!