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Sands Chrysler Jeep Dodge RAM

(1,625 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (215) 267-9311 (215) 267-9311
Used (215) 267-9384 (215) 267-9384
Service (215) 267-9464 (215) 267-9464

Reviews

(1,625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sands Chrysler Jeep Dodge RAM from DealerRater.

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I am always treated as a valued customer.

I am always treated as a valued customer. Amy is friendly and the engineers know their work and provide great service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your recognition of our team and service at Sands Chrysler Jeep Dodge. Thank you for choosing us.

I am always treated as a valued customer at Sands.

I am always treated as a valued customer at Sands. Amy provides me with great customer service and the technical engineers are very knowledgeable and understand everything they know.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very happy with the service department great

Very happy with the service department great communication I recommend Sands Chrysler Jeep for all Jeep needs

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Liz, we are thrilled you had such a positive experience with our service team at Sands Chrysler Jeep Dodge Ram. Your recommendation truly means a lot to us. Thank you for choosing us for all your Jeep needs!

Amy is always communicative, professional, and helpful

Amy is always communicative, professional, and helpful when I drop my car off and during the day when keeping me informed on the status of my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Eric! We're happy to hear that Amy kept you informed and made your experience at Sands Chrysler Jeep Dodge Ram smooth and pleasant. Thanks for choosing us!

Dealer response

Hi Eric! We're happy to hear that Amy kept you informed and made your experience at Sands Chrysler Jeep Dodge Ram smooth and pleasant. Thanks for choosing us!

Amy has been great to communicate with, informative, and

Amy has been great to communicate with, informative, and she really digs in and researches and does great work to help figure things out and get things done. My Jeep and I have been taken care of when dealing with Amy and Sands Service.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic feedback about Amy and our service team! We truly enjoy hearing that you and your Jeep are well taken care of here at Sands Chrysler Jeep Dodge Ram. Safe travels!

They took care of me moment I walked in door.

They took care of me moment I walked in door. Quick, efficient - FRIENDLY service. I will be going back

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad you had a speedy and friendly experience with us at Sands Chrysler Jeep Dodge Ram! See you next time!

I had to have my work vehicle van towed to the dealer.

I had to have my work vehicle van towed to the dealer. My service advisor did the best she could to minimize the number of days. My truck was in the shop. I explained to her I needed the vehicle in order to work.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Perry! We’re happy to hear that our team kept the downtime to a minimum here at Sands Chrysler Jeep Dodge Ram. Thank you for your support and let us know if you need anything else in the future. Safe travels!

Outstanding service department… Outstanding salesman

Outstanding service department… Outstanding salesman Anthony was… Very relaxed and informative… Anthony was able to answer all of our questions !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your kind words about our team and service at Sands Chrysler Jeep Dodge. We're pleased to hear that you had a relaxed and informative experience with us.

Bought a used 2017 Grand Cherokee.

Bought a used 2017 Grand Cherokee. Was supposed to have be gone over in their shop. Had a plug in the side wall of the one rear tire. I had to buy 4 new tires. Pretty hard to miss especially when they tell you that they do a 120-point inspection on all used cars in their shop. Wasn't safe to drive with a plug in the sidewall.

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  • Overall experience 2.0
  • Does not recommend this dealer
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Dealer response

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the condition of the 2017 Jeep Grand Cherokee you purchased from our Sales Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Dustin and Crystal were a pleasure to work with and I

Dustin and Crystal were a pleasure to work with and I would recommend them to a friend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for recommending our team at Sands Chrysler Jeep Dodge. We're pleased to hear that your experience was positive and we look forward to assisting more customers like you.