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Reviews

Average Ratings

4.4
277 lifetime reviews. Includes reviews of Crest Volvo Cars from DealerRater.com
  • Scheduled Maintenance

    Lyn is especially knowledgeable and helpful. He kept me informed of the progress and counseled me regarding additional items found needing attent...


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    Lyn is especially knowledgeable and helpful. He kept me informed of the progress and counseled me regarding additional items found needing attention. All work was completed at the promised time and no surprises when I was presented the bill.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Wonderful experience
    April 26, 2017

    Thanks to Alycia for making the car buyer process smooth and easy. I needed a new car after a bad car accident, Alycia was helpful, knowledgable, ...


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    Thanks to Alycia for making the car buyer process smooth and easy. I needed a new car after a bad car accident, Alycia was helpful, knowledgable, and incredibly professional. Highly recommend.

    Does recommend this dealer

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  • Excellent service
    April 24, 2017

    They made test driving and purchasing the car very easy. I was able to schedule an appointment and she knew what I was looking for and already had...

    Crest Volvo

    We appreciate your kind words, Jeremy. Thanks for giving us a chance to earn your business. We hope you enjoyed your test drive and feel free to g...


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    They made test driving and purchasing the car very easy. I was able to schedule an appointment and she knew what I was looking for and already had the different options ready for me to test drive

    Does recommend this dealer
    Crest Volvo

    We appreciate your kind words, Jeremy. Thanks for giving us a chance to earn your business. We hope you enjoyed your test drive and feel free to give us a call if you have any questions at all!


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  • Excellent Service
    April 18, 2017

    I just purchased my fourth Volvo today from Alycia Johnson. Her product knowledge on the new S90 is impressive and her customer service is stellar...

    Crest Volvo

    Wow! Four cars from us is something we are greatly humbled and happy to hear about, Brad. Thank you so much for your continued business. We hope y...


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    I just purchased my fourth Volvo today from Alycia Johnson. Her product knowledge on the new S90 is impressive and her customer service is stellar! I would HIGHLY recommend Crest Volvo and Alycia to anyone looking for a new Volvo. Jeremy in finance was great as well. This was my second time working with Jeremy and had another great experience.

    Does recommend this dealer
    Crest Volvo

    Wow! Four cars from us is something we are greatly humbled and happy to hear about, Brad. Thank you so much for your continued business. We hope you love your newest ride and it serves you well. See you on your next visit! : )


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  • We will be back.
    April 16, 2017

    We bought a used Volvo earlier this month at Crest. We were first time customers there, but we will be back. Alycia and the other staff were frien...

    Crest Volvo

    Thanks for the review, Shawn! We're happy to have you as a new customer!


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    We bought a used Volvo earlier this month at Crest. We were first time customers there, but we will be back. Alycia and the other staff were friendly and very efficient and professional. Alycia listened to our needs. She was patient and gave us all the information we needed.

    Does recommend this dealer
    Crest Volvo

    Thanks for the review, Shawn! We're happy to have you as a new customer!


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  • Great Overall Experience
    April 15, 2017

    Crest Volvo really strives to understand what is important to you and then structure a deal that works for all. I would never label the car buyin...

    Crest Volvo

    Thanks, Djjk! We know how stressful car shopping can be, so we do our best to change that as much as we can. Thanks for giving us a chance!


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    Crest Volvo really strives to understand what is important to you and then structure a deal that works for all. I would never label the car buying experience as "enjoyable", the team at Crest Volvo strive to make it as good as it can be.

    Does recommend this dealer
    Crest Volvo

    Thanks, Djjk! We know how stressful car shopping can be, so we do our best to change that as much as we can. Thanks for giving us a chance!


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  • Excellent service from start to finish!
    April 14, 2017

    Alycia was a great help in finding the perfect car for me. I had to reschedule several times before finally coming in, and I had a teenager with ...

    Crest Volvo

    Hey, Julia! Thanks for sharing your story here on DealerRater. We're happy that you got a chance to work with Alycia and experience her passion fo...


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    Alycia was a great help in finding the perfect car for me. I had to reschedule several times before finally coming in, and I had a teenager with me when I did make it - Alycia made sure my daughter was included in the process the entire time. I decided on a different model than the one that brought me to the dealership in the first place, and Alycia took a lot of time to find the right one that met all my needs and wants. Once the car was purchased, Alycia took additional time to go through all the features with me, hook up the Bluetooth etc, and made sure all my questions were answered before I left. She gave me her cell number in case I had more questions (which I did), and got back to me right away - the service did not stop with the sale. I received a follow-up call today to make sure I was happy and didn't have additional questions - the service is world class and made the entire experience that much better!

    Does recommend this dealer
    Crest Volvo

    Hey, Julia! Thanks for sharing your story here on DealerRater. We're happy that you got a chance to work with Alycia and experience her passion for customer service. We hope you love your new ride with all the great features! Remember, you can call us anytime if you have any additional questions or need anything at all. Thanks again for choosing Crest Volvo Cars!


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  • Alycia was terrific!
    April 10, 2017

    My husband and I have leased and/or purchased 7 cars from this dealership. We keep coming back due not only to their great service overall, but ou...

    Crest Volvo

    Wow! We can't thank you enough for your continued loyalty and business with us. Reviews like this remind us why we work so hard to provide excelle...


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    My husband and I have leased and/or purchased 7 cars from this dealership. We keep coming back due not only to their great service overall, but our service department rep. Lyn Ford. We now have another reason to continue to shop at Crest, Alycia Johnson. She couldn't have been more helpful, informed, cooperative, accommodating or fun! Alycia is a credit to Crest Volvo.

    Does recommend this dealer
    Crest Volvo

    Wow! We can't thank you enough for your continued loyalty and business with us. Reviews like this remind us why we work so hard to provide excellent service for our customers. We're glad to have you as a customer and a friend and we hope you enjoy your latest ride! Looking forward to seeing you next time!


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  • Terrible experience at Crest Volvo
    April 7, 2017

    Terrible experience at Crest Volvo...


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    Terrible experience at Crest Volvo...

    Does not recommend this dealer

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  • Went out of her way!!!
    April 6, 2017

    Alycia was awesome! I had been in a hit and run and needed a really good car quick at a set price and she made it happen. She put me into a loaner...

    Crest Volvo

    Thanks for your review, Samantha! Alycia IS awesome, isn't she? We're so glad that we got a chance to earn your business and you found a dealershi...

    Crest Volvo

    Thanks for your review, Samantha! Alycia IS awesome, isn't she? We're so glad that we got a chance to earn your business and you found a dealershi...


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    Alycia was awesome! I had been in a hit and run and needed a really good car quick at a set price and she made it happen. She put me into a loaner car until my car had been detailed inspected and ready to go with a full tank of gas! I truly appreciate the effort she went through to get me into a car that was both budget friendly and good looking as I take my real estate clients out in my car all the time. Two weeks after I was hit my sister's car was totalled and even though she lives in Boston Alycia and her team helped find her a car, get inspected and registred in MAss and have it ready to go so she could get it ASAP! Cannot beat the service they give you.

    Does recommend this dealer
    Crest Volvo

    Thanks for your review, Samantha! Alycia IS awesome, isn't she? We're so glad that we got a chance to earn your business and you found a dealership that you can trust. We hope to see you again in the future and be your go-to dealership for years to come!

    Crest Volvo

    Thanks for your review, Samantha! Alycia IS awesome, isn't she? We're so glad that we got a chance to earn your business and you found a dealership that you can trust. We hope to see you again in the future and be your go-to dealership for years to come!


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