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Reviews

Average Ratings

4.3
262 lifetime reviews. Includes reviews of Crest Volvo Cars from DealerRater.com
  • New Volvo

    We had contacted other dealerships, but Plano was outstanding because we purchased the Volvo from Barry Pinlac who was extremely customer oriented...

    Dealer Response

    Hello! Thank you so much for sharing your story! We are lucky to have associates like Barry who capture exactly what we strive for at Crest Volvo—...


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    We had contacted other dealerships, but Plano was outstanding because we purchased the Volvo from Barry Pinlac who was extremely customer oriented. He went above and beyond in every way he could to explain and answer any questions we had. The dealership in Plano was filled with pleasant people. Barry satisfied us in so many areas to demonstrate the car's finer points, set up the navigation, etc., talk on special items that my husband and I bought the car without even test-driving! Barry has great people skills, very professional but caring and knows how to put the customer first, answer all questions, made sure we knew about all benefits of the car and the dealership service. We are loyal Volvo car buyers for years (for safety), have met many people who deal with Volvo, but Barry stands out as outstanding! Went away with all the functions heated seats, BLIS, compass etc that I wanted. Very happy. Love the seats - amber! Really nice car XC90 and great experience - ask for Barry Pinlac!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello! Thank you so much for sharing your story! We are lucky to have associates like Barry who capture exactly what we strive for at Crest Volvo— a dedication to professionalism and a passion for customer service! We're glad that we could help get you into your new XC90 (great choice)! Enjoy it and don't hesitate to reach out to us again if there is anything more that we can do. Thanks again for choosing Crest Volvo Cars!


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  • The best car buying experience I've ever had
    March 25, 2017

    Found this dealership online. Got a great deal on a lease, great car and fantastic service. The car was delivered to my doorstep in Houston way ...

    Crest Volvo

    Thanks for the review, Bschindler! We're glad our team could provide such a great experience for you. Enjoy your new Volvo and we hope to see you ...


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    Found this dealership online. Got a great deal on a lease, great car and fantastic service. The car was delivered to my doorstep in Houston way faster than I anticipated. Could not have asked for anything more. Very happy with Alycia and Crest Volvo. Have already recommended her/them to friends here in my area. I will be getting my next car from Crest. Job well done, Alycia. Whitney and Scott were great too. Solid team effort. Excellent!

    Does recommend this dealer
    Crest Volvo

    Thanks for the review, Bschindler! We're glad our team could provide such a great experience for you. Enjoy your new Volvo and we hope to see you again sometime!


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  • Seeking specific "Car" and a specific sales person to find
    March 14, 2017

    When you drive up to a car dealership selling high end luxury European cars you expect service before your foot hits the ground. This is what I re...


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    When you drive up to a car dealership selling high end luxury European cars you expect service before your foot hits the ground. This is what I received form Alycia Johnson when I drove all the way from down town Dallas. Alycia searched and searched until she found the specific car I wanted and streamlined the process with no surprises. She also kept me updated as I waited and she answered all my questions. Car sales is a very difficult industry to make as a career. But I can see that Alycia will go far and Crest is lucky to have her on their sales staff. I am a first time Volvo owner and Alycia has made me feel secure that Crest will stand by me if I have any issues in the future with my new 2017 Volvo.

    Does recommend this dealer

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  • Buying a new car for our daughter!
    March 14, 2017

    Alycia Johnson was amazing to work with!!! She listened to us in what we wanted for our daughter in a car and found exactly what we were looking f...


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    Alycia Johnson was amazing to work with!!! She listened to us in what we wanted for our daughter in a car and found exactly what we were looking for in a car! She basically got the car for us in a day and also took the extra time to get us a big bow to surprise our daughter. Then she spent time with our daughter going over the car and explaining all of the features and getting it set up for her to use! We were very impressed with her professionalism and knowledge of Volvo. We will defiantly come back to Volvo for our other 3 kids when it is time for them to get a car! You can't go wrong with Alycia! Thank you!

    Does recommend this dealer

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  • Who said buying a car had to be painful?
    March 14, 2017

    Just bought our 3rd Volvo from Crest Volvo (Volvo of Dallas). My wife and I both drive Volvos for their reliability, safety, comfort and overall g...

    Crest Volvo

    Thanks, MRud! We completely agree about Alycia! We are lucky to have her! We're glad that she could provide you with the usually excellent custome...


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    Just bought our 3rd Volvo from Crest Volvo (Volvo of Dallas). My wife and I both drive Volvos for their reliability, safety, comfort and overall great value. We keep coming back to Crest Volvo because the service is excellent, everyone is knowledgeable and extremely friendly. Alycia is a valuable asset at Crest Volvo. You are lucky to have her!

    Does recommend this dealer
    Crest Volvo

    Thanks, MRud! We completely agree about Alycia! We are lucky to have her! We're glad that she could provide you with the usually excellent customer service experience, and congrats on your new Volvo! Thanks for being a continued customer of ours and we look forward to seeing you on your next visit!


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  • You get what you pay for.
    March 13, 2017

    Alycia is incredible! She's the first woman to sell us a car. She's prompt to respond and gets the deal done. She's a no-frills, make it happen an...


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    Alycia is incredible! She's the first woman to sell us a car. She's prompt to respond and gets the deal done. She's a no-frills, make it happen and drive it home professional. We highly recommend Alycia!

    Does recommend this dealer

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  • excellence in customer service and sales
    March 13, 2017

    This is my second Volvo from Crest Volvo. Alycia Johnson was the perfect sales rep for me. She worked and was respectful of my time throughout t...

    Crest Volvo

    Thanks for the review, enniferja! Your words mean everything to us and to Alycia. We're happy that we could assist you and we hope you will come b...


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    This is my second Volvo from Crest Volvo. Alycia Johnson was the perfect sales rep for me. She worked and was respectful of my time throughout the process. She is welcoming and intelligent and I look forword to all my car leases and purchases with her. I have already recommended her to my close friend and business colleagues for their future purchases and leases. Ms. Johnson is an valuable asset to your team.

    Does recommend this dealer
    Crest Volvo

    Thanks for the review, enniferja! Your words mean everything to us and to Alycia. We're happy that we could assist you and we hope you will come back to see us sometime down the road!


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  • Very Disappointed
    March 13, 2017

    This was by far the worst experience I've received at a dealership. My mom has been looking for a new volvo for a couple of weeks so we made an ap...


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    This was by far the worst experience I've received at a dealership. My mom has been looking for a new volvo for a couple of weeks so we made an appt here. The guy we had seemed very rushed and never made eye contact. He asked quick short questions and never even stopped to get to know what kind of car my mom wanted. He was on the computer most of the time looking for the kind of car she wanted and never showed us anything. He then went to go get pricing from his boss and sat in the room with him for 20 minutes!! We could see him across the way just sitting there laughing with his boss while we sat there not really sure why we were waiting so long. He handed my mom the paper and was very short when she asked him questions about the numbers on the paper. When my mom asked to look at a certain tire he seemed annoyed that we had to go outside. He literally walked 10 ft ahead of us at all times and was very short and honestly just overall so unhelpful. When we got in the car my mom and I looked at each other in disbelief with how he treated us. My mom didn't even look at the prices because she said she'd pay more just to have better service at a different location. Don't waste you're time here if you're wanting good, quality service.

    Does not recommend this dealer

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  • Simply awesome
    March 13, 2017

    Great experience. Easy and fast. Will definitely come back. Everyone in the dealership was great and helpful. Also, the service folks that advis...

    Crest Volvo

    Thanks for your review, sdewolf! We're glad that you enjoyed your visit to our service department. We hope to see you back again sometime and don'...


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    Great experience. Easy and fast. Will definitely come back. Everyone in the dealership was great and helpful. Also, the service folks that advised us were perfect.

    Does recommend this dealer
    Crest Volvo

    Thanks for your review, sdewolf! We're glad that you enjoyed your visit to our service department. We hope to see you back again sometime and don't forget to tell your friends!


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  • Great experience at Crest Volvo
    March 5, 2017

    We had a great experience when we purchased our new XC 90 at Crest. Alycia was awesome to work with and made it a very enjoyable experience. Thank...


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    We had a great experience when we purchased our new XC 90 at Crest. Alycia was awesome to work with and made it a very enjoyable experience. Thanks to all the staff at Crest Volvo.

    Does recommend this dealer

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