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Reviews

Average Ratings

3.8
38 lifetime reviews.
  • Well worth the drive!

    The car is as beautiful as it was shown on the website!! It has a few things to be finished up on installing a 3rd row, but the people were very a...


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    The car is as beautiful as it was shown on the website!! It has a few things to be finished up on installing a 3rd row, but the people were very appologetic as to how much longer than expected it was going to be. It was exactly what I have been looking for!! It took me over 2 hours and 15 minutes to get there, but it was more than worth the drive and we may just make that drive when we look for other cars in the future even though it isn't convenient. Thanks to cars.Com for the easy use of the app to find what I wanted!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great sales team an ownership

    At motorcars of Lansing they gave me great service and treated me like a valued customer!


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    At motorcars of Lansing they gave me great service and treated me like a valued customer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Experience!

    I was in the market for a new car, came across the website for Motorcars of Lansing. With the verity of vehicles they have at the dealership, I ...


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    I was in the market for a new car, came across the website for Motorcars of Lansing. With the verity of vehicles they have at the dealership, I was able to look at a few cars and finally decided on 2012 Buick Lacrosse. Simone was awesome to work with, she addressed all of my questions and concerns which made my purchasing process easy. Thank you Stella

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Dealership

    After purchasing a car from Slade and Mike, I can honestly say that this is the first dealership where I didn't feel pressured into a purchase. Th...


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    After purchasing a car from Slade and Mike, I can honestly say that this is the first dealership where I didn't feel pressured into a purchase. They were able to answer all of my questions as well as looking out for what was best for me as far as the financing went. They followed through with the two after sale fixes that the truck needed (windshield wipers and new Tires). Even after the sale they treated me the same, I felt welcomed and comfortable at this dealership. The prices and selection was good, and the staff was even better. Only complaint really was they were all out of creamer at the coffee table! But I would most certainly recommend Motorcars of Lansing to anyone looking to purchase a vehicle

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buyer beware

    The worst place to buy a vehicle is motorcars of Lansing. The owner screamed obscenities at me when I complained of an issue that had been happeni...


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    The worst place to buy a vehicle is motorcars of Lansing. The owner screamed obscenities at me when I complained of an issue that had been happening since day three of buying the car. And did nothing to help us no help after the sale!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2006 Land Rover Sport

    Great Customer Service Simone Was My Sales Representative She Helped Me Alot With Getting The Vehicle I Wanted It Was A Very Friendly Enviroment I...

    Dealer Response

    Thank you so much for your review,you made our day.


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    Great Customer Service Simone Was My Sales Representative She Helped Me Alot With Getting The Vehicle I Wanted It Was A Very Friendly Enviroment If I Ever Need Another Car I Will Be Seeing Simone Again At Motorcars Of Lansing

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review,you made our day.


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  • Motorcars

    Simone sold me my 2011 Buick Regal.. She made the buying process smooth and easy..and I'm LOVING my beautiful car!


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    Simone sold me my 2011 Buick Regal.. She made the buying process smooth and easy..and I'm LOVING my beautiful car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Doug Chandler excellent service...

    I have recently purchased a car from Motorcars of Lansing, and we had a very positive experience. Thanks to Doug Chandler's helpful, courteous, an...


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    I have recently purchased a car from Motorcars of Lansing, and we had a very positive experience. Thanks to Doug Chandler's helpful, courteous, and honest approach to his customers, the whole process went very smoothly; starting from selecting the car, test-driving it, taking care of few minor issues that the dealership fixed before we finalize the purchase and received the car. The whole process (including the repair and detailed cleaning) took less than 24 hours. I would certainly consider going back to this dealership in the future, and especially to Dough Chandler.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • A Fantastic Find

    I'm going to begin by saying if you're looking for a car, without a doubt, Motorcars of Lansing should be your first, and if possible, only stop. ...


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    I'm going to begin by saying if you're looking for a car, without a doubt, Motorcars of Lansing should be your first, and if possible, only stop. After several days of looking for an affordable used car without compromising on quality- we came upon Motorcars of Lansing. Our point of contact at the dealership was Simone, and true to other reviews, she is a fantastic person to do business with.Simone was conscious of the customers needs, and the transaction as a whole was pleasant, and hassle free.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • wouldn't recommend here horrible service

    I bought a porche and we agreed on fixing a couple of details that the truck had . never heard from them once I signed the papers. I kept callin...

    Dealer Response

    All your parts were here,please contacts to resolve this issue,we would love to help.


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    I bought a porche and we agreed on fixing a couple of details that the truck had . never heard from them once I signed the papers. I kept calling them and all they would say was Tony well get back with you and he never did .

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    All your parts were here,please contacts to resolve this issue,we would love to help.


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